Traditionally, candidates have always been treated as an endlessly available and replaceable commodity; now that we are in the midst of a talent shortage, a solid candidate experience, starting with intake and onboarding, needs to be the priority.
nicole grafsixcel_logo
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Nicole Graf Director of Solutions Delivery at Sixcel

The staffing industry is changing rapidly. Even before extenuating global circumstances, it was headed on a path towards digital transformation, a trend which has only been intensified by the events of the past few months.

This trend has impacted the industry as a whole and has changed the expectations of candidates and clients who are opting to migrate to simple, flexible, convenient, and personalized solutions.

Candidates want simplicity and responsiveness always, and a human touch when it counts. Clients want agencies to deliver the impossible: a combination of service flexibility and scale to meet their needs.

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