Is your agency looking to purchase or upgrade an applicant tracking system (ATS)? Are you feeling overwhelmed with the evaluation process?
Today, recruitment agencies face a variety of unique challenges, as well as deal with the realities of a tight economy and a recruitment landscape that is constantly changing. Additionally, increased competition and client service demands have made an efficient and secure workflow an even more critical business issue.
Recruitment technology is specifically built to accelerate recruitment processes and enable recruitment teams to collaborate more effectively. Clearly, a more productive and efficient team makes more placements and therefore grows more revenue. While recruitment agencies have long been dependent on different and disparate technologies to produce results, they have only recently become more reliant on fully integrated systems that can tie them all together. Many recruitment agencies have learned that using multiple disconnected systems results in redundancy and poor data quality due to natural human error.
By fully automating the recruitment process with an applicant tracking system (ATS) or recruitment CRM system, recruitment professionals are able to spend more time building the relationships that drive their business and less time shuffling paper, manually searching the internal database, and combing the web for qualified candidates. A fully integrated system will improve the speed at which a agency operates, which can increase revenue by as much as 35%.
In searching for the right solution, recruitment agencies can scour numerous ATS software reviews to learn more about industry vendors and their products. Many agencies understand that hearing directly from customers and learning about their experiences with different vendors can greatly contribute to the overall decision as to which solution to purchase.
ATS software reviews will give your agency more insight into the vendor’s reputation with its clients, which is extremely important to understand. After all, you’re looking for a software provider that has a good reputation for supporting its product. You can also look into client references and testimonials as you make your recruitment software comparisons. It may take some time and energy on your end to evaluate these ATS software reviews, but it will be well worth the effort. If you find a positive general consensus across all sources, then you will feel more confident purchasing a solution from the chosen vendor.
Other things to consider as you evaluate different ATS solutions include workflow management, mobile access, business intelligence, and social recruitment offerings. The functionality you prioritise all greatly depends on your agency’s requirements. As you define your requirements, think about the things that your current workflow may lack now that you’d like to see in the new system. Consider your team’s goals and use this information to evaluate different ATS solutions.
Before you even sit through a demo, make sure you have discussed your agency’s challenges with the vendor so they thoroughly understand your needs. Walk them through your recruitment process and inform them of the areas you’d like to improve. You want the ATS solution to work the way your recruitment consultants work so they can perform at optimum efficiency. Improving speed in the placement process has an immediate impact on top-line growth. In fact, 57% of candidates who are successfully placed are submitted by recruitment consultants within the first 24 hours, according to the Ultimate Revenue Roadmap.
Despite the intricate process of evaluating multiple solutions, it’s important to spend the right amount of time researching in order to find a system that is a good fit for your organisation. The last thing you want to do is spend thousands of dollars on a solution that doesn’t meet the needs of your agency in the long run. Do the hard work up front. It will pay off in the end.
Let us help you build the perfect solution for your firm.
Vice President of Marketing
As the Vice President of Marketing at Bullhorn, Catherine is responsible for all marketing efforts across the organization. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
SVP of Alliances and Business Development
Nina Eigerman is Bullhorn’s SVP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Enterprise and Salesforce
Ryan Murphy is the Executive Vice President of Enterprise and Salesforce. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today, Murphy is charged with leading the enterprise strategy and go to market for both Bullhorn and Bullhorn for Salesforce, enabling customers to maximize their investments on both platforms and deliver an incredible experience to their customers and candidates. Ryan has a Bachelor of Arts in Business Administration from Boston University.
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Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
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