{"id":75448,"date":"2022-09-02T17:46:32","date_gmt":"2022-09-02T07:46:32","guid":{"rendered":"https:\/\/www.bullhorn.com\/au\/?post_type=customer_blog&p=75448"},"modified":"2022-09-05T09:55:07","modified_gmt":"2022-09-04T23:55:07","slug":"seamless-experience-with-bullhorns-chatbot","status":"publish","type":"customer_blog","link":"https:\/\/www.bullhorn.com\/au\/customer-blog\/seamless-experience-with-bullhorns-chatbot\/","title":{"rendered":"Creating a Seamless Digital Experience with Bullhorn\u2019s New Chatbot"},"content":{"rendered":"

In our annual survey of more than 4,000 global recruitment industry professionals<\/a>, the top three priorities were candidate acquisition, digital transformation and the candidate experience.<\/p>\n

We\u2019ve listened to the feedback from our customers. Agencies who want to focus on talent attraction using technology to amplify their candidate experience through the whole recruiting process. The result of this is our new Chatbot, powered by Bullhorn Automation which offers a 24\/7 digital experience.<\/p>\n

Automation experts, Hugh Catterall<\/a>, Global Account Director, Enterprise and Nathan Green<\/a>, Senior Solutions Consultant recently discussed how you can attract new business, engage with existing candidates and improve recruiter productivity using Chatbot. Watch the webinar recording here<\/a> and read on to learn more about the Chatbot.<\/p>\n

The Need for Chatbots<\/h3>\n

There are major changes in workforce dynamics occurring in the candidate market. Today\u2019s talent pools are made up of four distinct generations \u2014 Baby Boomers, Gen X, Gen Y and Gen Z. Each one has different traits, motivations, perspectives and communication preferences.<\/p>\n\"\"\n

As a recruiter, you need to account for these generational differences and adapt to the communication preferences of each group. Whether it be face-to-face, email, SMS or social methods you should engage using the channels that are most appealing to each generation so you can provide the best candidate experience.<\/p>\n

According to the Australian Bureau of Statistics<\/a>, Gen Y (Millennials) now make up the largest generational group in Australia (21.5 percent) with Gen Z not far behind at 18 percent. Given these two younger generations are more prominent than ever, utilising a Chatbot in your communication strategy could set you apart from the competition.<\/p>\n

Create a Digital Experience with Chatbot<\/h3>\n

The Bullhorn Chatbot helps to create a truly digital experience for your agency to engage candidates and clients. Chatbot functions across the complete recruitment lifecycle creating streamlined, easy-to-use engagements, ultimately speeding up the hiring process and providing an incredible experience.<\/p>\n

Chatbot helps to create more touchpoints for your candidates and clients to engage with your business, including:<\/p>\n