A candidate utilises recruiters to speed up the process and take advantage of inside knowledge regarding upcoming opportunities, industry insight, and career advice. He or she has spent hours, even days, writing a CV and cover letter. As follows, candidates expect recruiters to respond to open vacancy applications immediately. <\/p>\n
Understandable.<\/p>\n
From your perspective (the recruiter), however, this is both commonplace and unjust. Hours are spent trawling through hundreds of CVs on a daily basis. On top of that, you have an exhaustive list of recruitment responsibilities that includes endless phone calls and social media monitoring. You\u2019re client-driven: you work for clients and must fulfill their needs. So you\u2019re not going to force a round peg into a square hole simply to remove a candidate from your list. Your placement total is small, relative to what it could be, because it\u2019s somewhat rare to source an individual with the appropriate experience, expertise, and personality for a specific role.<\/p>\n
Again, understandable.<\/p>\n
One of the Biggest Complaints in Recruitment<\/b><\/p>\n
You know that candidates will be appreciative of your work in the long run. Even if they don\u2019t get a specific job, you keep their CVs stored in your inbox or CRM just in case an appropriate open vacancy does<\/i> turn up. But in the moment, candidates are often blinded by their job search, and they demand quick response times. A candidate may perceive your lack of response as a lack of respect.<\/p>\n
Give Feedback \u2013 Don\u2019t Burn Your Bridges<\/b><\/p>\n
The worst case scenario is losing a candidate. Candidates who don\u2019t get placed might think that it has been a waste of time to work with your company and \u2013 thanks to today\u2019s social media-savvy world \u2013 your reputation can be damaged.<\/p>\n
Unfortunately, we are all human. We cannot read minds. But relationships drive business. So what can you, as a recruiter, do to change this?<\/p>\n
Be transparent <\/i>\u2013 reassure the candidate that his or her CV hasn\u2019t disappeared into a black hole. When candidates don\u2019t get a job that they applied for, give feedback.<\/i> There are so many reasons that are out of a candidate\u2019s control that can get in the way of a placement: <\/p>\n