{"id":13424,"date":"2016-08-08T00:43:46","date_gmt":"2016-08-08T04:43:46","guid":{"rendered":"https:\/\/www.bullhorn.com\/au\/?p=13424"},"modified":"2019-03-02T09:12:11","modified_gmt":"2019-03-01T22:12:11","slug":"recruitment-software-customisable","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/au\/blog\/recruitment-software-customisable\/","title":{"rendered":"Who says SaaS Recruitment Software isn\u2019t Customisable?"},"content":{"rendered":"<h2><span style=\"font-size: 14pt\">Why you should make &#8216;customisable&#8217; a requirement when evaluating recruitment software.<\/span><\/h2>\n<p><span style=\"font-weight: 400\"><br \/>\nThe traditional approach of software as a service (SaaS) offerings is that of \u2018mass standardization\u2019. It\u2019s about identifying a problem that many customers face, and developing a turn-key solution that suits everyone. But let\u2019s be frank, times are changing and this ideology is outdated.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">SaaS software vendors can no longer claim that a one-size fits all solution is adequate, and this is especially true in the recruitment software space. Modern technology has become increasingly malleable, and \u2018set and forget\u2019 is simply no longer good enough. Recruiters are expecting technology to meld into their workflow, rather than accepting compromises.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">When cloud-based recruitment software began gaining widespread popularity, agencies of all breeds began making the shift to the cloud, yet many felt they were compromising customizability for convenience. Some avoided the transition, arguing \u201cCloud software is off-the-shelf and isn\u2019t built for my business like my internal system\u201d. Well, scrap that because customisable cloud is now a reality.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">It all comes down to the maturity of architecture the recruitment software is built upon. Not all cloud-based SaaS vendors can provide innate customisability and in truth, many try to avoid the topic all together. While some software vendors claim to be multi-tenant, they\u2019re unable to make simple changes to their system without that change impacting <\/span><i><span style=\"font-weight: 400\">all of their users<\/span><\/i><span style=\"font-weight: 400\">.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">Having mature architecture means software which is built on open, standardised APIs with self-service and complete interoperability in mind. Mature SaaS vendors such as <\/span><a href=\"https:\/\/www.xero.com\/au\/\" target=\"_blank\"><span style=\"font-weight: 400\">Xero<\/span><\/a><span style=\"font-weight: 400\">, <\/span><a href=\"https:\/\/au.marketo.com\/\" target=\"_blank\"><span style=\"font-weight: 400\">Marketo<\/span><\/a><span style=\"font-weight: 400\"> and of course, <\/span><a href=\"https:\/\/www.bullhorn.com\/au\/\" target=\"_blank\"><span style=\"font-weight: 400\">Bullhorn<\/span><\/a><span style=\"font-weight: 400\"> are all proven examples that cloud can infact be customisable.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><a href=\"https:\/\/www.bullhorn.com\/marketplace\/\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13426 size-full\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/ATS-marketplace_03.png\" alt=\"ATS-marketplace_03\" width=\"237\" height=\"239\" srcset=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/ATS-marketplace_03.png 237w, https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/ATS-marketplace_03-150x150.png 150w\" sizes=\"auto, (max-width: 237px) 100vw, 237px\" \/><\/a>With the <\/span><a href=\"https:\/\/www.bullhorn.com\/marketplace\/\" target=\"_blank\"><span style=\"font-weight: 400\">Bullhorn Marketplace<\/span><\/a><span style=\"font-weight: 400\"> as evidence, Bullhorn was always intended to be an adaptable and open platform that others could plug into. We supply all the building blocks required for others to jump in and create top of the shell additions and integrations. The end result for Bullhorn is that it not only handles customisability with ease, but is also incredibly secure and robust; a requirement to support third party plug-ins.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">Bullhorn as an organisation has always been focused on creating an \u2018incredible customer experience\u2019, and a big part of that is ensuring the software is adaptable to changing customer needs. While well known competitors charge for even minor configurations, Bullhorn <\/span><i><span style=\"font-weight: 400\">assumes <\/span><\/i><span style=\"font-weight: 400\">that you\u2019d want the system to be tailored to your agency &#8211; and configurable after the fact. Users are able to configure key parts of the system at any time and for complex requirements, a project manager works with the client until their needs are met.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">In my tenure as a recruitment CRM Project Manager, I\u2019ve been at the forefront of countless implementations and transitions. It\u2019s common to witness agencies implementing cheaper, rigid, recruitment systems only to be frustrated by lack of customisation. And It\u2019s usually at this point that they contact Bullhorn and are amazed by how we respond to their \u2018wishlist\u2019. <\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">All requests are taken with a personal, consultative approach. It\u2019s about understanding business objectives and then building the best solution to fit the situation, not just a work-around. The team at Bullhorn are truly recruitment data experts, and they\u2019re working with an incredibly flexible platform. The result is an experience that has quite honestly caught some customers off guard, triggering a sort of \u2018too good to be true\u2019 skepticism.<br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400\">A common concern is, <\/span><i><span style=\"font-weight: 400\">\u201cIf we customise the system, does that mean that we won\u2019t receive the same updates as everyone else?\u201d<\/span><\/i><span style=\"font-weight: 400\">,. To put it simply, as a mature cloud provider, we build all of our customisations using open source Application Program Interfaces (or APIs). Instead of supporting each individual customisation after updates, we simply need to maintain these APIs, leaving us free to innovate.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">It\u2019s time to abolish the misconception that cloud SaaS recruitment software is a \u2018one size fits all\u2019 solution. Rather than continuing to compromise, agencies would do well to question those that say \u2018customisation isn\u2019t possible\u2019 and ensure that a mature vendor is considered as a part of their next software evaluation. <\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">By choosing a customisable recruitment CRM built upon mature architecture, agencies are making the decision to invest in the long term. They\u2019re receiving a solution that will grow and adapt with their business while avoiding all the headaches of less established vendors. It\u2019s a strategy that has worked for numerous <\/span><a href=\"https:\/\/www.bullhorn.com\/au\/customers\/\" target=\"_blank\"><span style=\"font-weight: 400\">successful recruitment firms<\/span><\/a><span style=\"font-weight: 400\"> and it\u2019s hard to argue with results.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><em><strong>About the Author:<\/strong><span style=\"font-weight: 400\"><br \/>\n<\/span><\/em><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><a href=\"https:\/\/au.linkedin.com\/in\/kphambh\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"159\" height=\"159\" class=\"size-full wp-image-13429 alignleft\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/AAEAAQAAAAAAAAfxAAAAJDRlODdiY2VhLTRhNzYtNDI0OS05M2Y1LTExM2RmYmYzZjg5Nw-1.jpg\" alt=\"AAEAAQAAAAAAAAfxAAAAJDRlODdiY2VhLTRhNzYtNDI0OS05M2Y1LTExM2RmYmYzZjg5Nw\" srcset=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/AAEAAQAAAAAAAAfxAAAAJDRlODdiY2VhLTRhNzYtNDI0OS05M2Y1LTExM2RmYmYzZjg5Nw-1.jpg 159w, https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/AAEAAQAAAAAAAAfxAAAAJDRlODdiY2VhLTRhNzYtNDI0OS05M2Y1LTExM2RmYmYzZjg5Nw-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 159px) 100vw, 159px\" \/><\/a><a href=\"https:\/\/au.linkedin.com\/in\/kphambh\" target=\"_blank\">Khanh Pham<\/a> has over 6 years of experience in the recruitment software industry. He\u2019s worked in customer support, through to engineering and project management and has lead the implementation of Bullhorn SaaS solutions for hundreds of agencies in the greater APAC region.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why you should make &#8216;customisable&#8217; a requirement when evaluating recruitment software. The traditional approach of software as a service (SaaS) offerings is that of \u2018mass standardization\u2019. It\u2019s about identifying a problem that many customers face, and developing a turn-key solution that suits everyone. But let\u2019s be frank, times are changing and this ideology is outdated. [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":13425,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[556],"tags":[],"class_list":["post-13424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks-and-how-tos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Who says SaaS Recruitment Software isn\u2019t Customisable?<\/title>\n<meta name=\"description\" content=\"Customisable recruitment software should be a key requirement for agencies looking to make a software investment. 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For any marketing or sales related inquiries connect with Zane on Linkedin or drop him an email at zbacic@bullhorn.com.","sameAs":["https:\/\/www.bullhorn.com.au","https:\/\/au.linkedin.com\/in\/zanebacic"],"url":"https:\/\/www.bullhorn.com\/au\/blog\/author\/zbacic\/"}]}},"grav_blocks":null,"card_markup":"<a class=\"card-resource\" href=\"https:\/\/www.bullhorn.com\/au\/blog\/recruitment-software-customisable\/\">\n\t\t\t<div aria-hidden=\"true\" class=\"card-resource__image-container\">\n\t\t\t<img class=\"card-resource__image\" alt=\"khanhblog\" title=\"khanhblog\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2016\/08\/khanhblog.png\" \/>\t\t<\/div>\n\t\t\t<div class=\"card-resource__content\">\n\t\t\t\t\t<span class=\"card-resource__category\">Tips, Tricks, and How-Tos<\/span>\n\t\t\t\t\t<h5 class=\"card-resource__title\">Who says SaaS Recruitment Software isn\u2019t Customisable?<\/h5>\n\t\t\t<\/div>\n<\/a>\n","_links":{"self":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/13424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/comments?post=13424"}],"version-history":[{"count":0,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/13424\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media\/13425"}],"wp:attachment":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media?parent=13424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/categories?post=13424"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/tags?post=13424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}