{"id":15756,"date":"2017-07-24T18:35:39","date_gmt":"2017-07-24T08:35:39","guid":{"rendered":"https:\/\/www.bullhorn.com\/au\/?p=15756"},"modified":"2017-08-07T11:54:53","modified_gmt":"2017-08-07T01:54:53","slug":"ask-recruitment-leader-5-questions-jenny-lloyd","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/au\/blog\/ask-recruitment-leader-5-questions-jenny-lloyd\/","title":{"rendered":"Ask a Recruitment Leader \u2013 5 Questions with Jenny Lloyd"},"content":{"rendered":"<p><b>Recruitment agencies cited the talent shortage as the number one challenge in the 2017 Recruitment Trends Report. How does the talent shortage impact the way recruitment agencies should approach candidate engagement? What steps can recruitment agencies take to win candidates for difficult-to-place positions?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The industry has always faced \u201ctalent shortages\u201d or \u201cdifficult to place\u201d positions and, this will probably always be a challenge. At Lloyd Connect we have been recruiting for a client who has won contracts in a new space and we have recruited heavily for a large number of positions that have been \u201cdifficult to find\u201d in terms of meeting the client\u2019s needs for a specific talent base. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finding new advertising channels, leveraging other candidate\u2019s networks, increasing your own talent umbrella and leveraging technology and social media are always great ways to enable better candidate search outcomes. Get connected and keep on connecting is the key as leveraging social media platforms will increase candidate awareness of the positions on offer. \u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be successful in recruitment, you must build positive relationships. Word of mouth from candidates with a positive experience are absolutely the best way to do this. Don\u2019t be afraid to ask for recommendations and testimonials. Nothing speaks louder than candidates that have had a positive experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s all about engagement, respect and honesty! I try to be as honest as possible with candidates. Sometimes that\u2019s hard, as the truth is that some candidates won\u2019t be on your shortlist after an interview.\u00a0Providing REAL feedback on what they need to do for the future roles isn\u2019t fun but it is better than giving a candidate false hope. If a candidate walks out of an interview feeling that they are in with a chance, only to be let down a week later, they will have a much worse experience and a more negative response.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And always show your genuine empathy for the unsuccessful candidate. Be genuine in your approach, don\u2019t promise what you can\u2019t deliver, and own any mistakes you make.Treat your candidates how you would like to be treated.<\/span><\/p>\n<p><b>What is stopping most recruitment agencies from becoming more efficient? What actions should they take to correct this? <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Many companies are held back by a resistance to change and a resistance to new technology. The industry is changing and you can\u2019t live in the past. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key to operational efficiency is to find great technology and use it to automate your business. Use technology that suits your business to streamline volume tasks. Spend time assessing where your day goes, and find a technology that can help you get back those lost hours. Look for areas to outsource or upgrade. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you invest in innovation, you will see the return. Work in partnership with your suppliers so that you can get the best out of them.The right technology will help improve the quality of recruitment outcomes, <\/span><i><span style=\"font-weight: 400;\">compress the time box <\/span><\/i><span style=\"font-weight: 400;\">and save you time and money, thereby improving profitability. By leveraging platforms that are available in the cloud and carrying out platform integration(s), you will deliver value to your business and your client. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Look and listen to industry experts. The RIBReport <\/span><span style=\"font-weight: 400;\">recruitment industry benchmarking provides great insight into the financial health of your organisation. It also provides a window into what the high achievers are doing right and what other companies are doing wrong. Why wouldn\u2019t you want to know and learn? <\/span><\/p>\n<p><b>What\u2019s a common misconception about winning new business? What are recruitment agencies overlooking in their current approach to winning business? <\/b><\/p>\n<p><span style=\"font-weight: 400;\">The biggest misconception is that you can relax once you\u2019ve won it. Winning is the easy part! The hard part is delivering on service, candidate quality, and a consistent team that understands your clients\u2019 needs. Enjoy the champagne and celebrate the win, but remember the challenge of delivery has only just begun. There is always another agency ready to take your client if you lose focus.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You need to keep abreast of what your client is doing as a business, where and what are they investing in, and what that looks like in relation to recruitment requirements. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agencies often overlook what their clients really want. They need to stop selling so hard and listen better. Think about what can truly help your clients\u2014don\u2019t be a run of the mill agency. Take the time, go the extra mile, and learn what motivates your client. Make that your pitch. <\/span><\/p>\n<p><b>What will be the greatest challenge recruitment agencies face in the next five years? What will be key to overcoming this challenge?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">The greatest challenge is meeting clients\u2019 recruitment needs in a rapidly changing environment with ever-evolving roles. Artificial Intelligence and other advanced systems are keen to take the human element out of recruitment, but there is definitely a need regardless of what they are spruiking. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Candidate management and a great network will be key to the development of solid long term relationships in a sector. Know your clients, know your candidates, and hold tight to your service because just like the internal recruiters that were going to end agencies, we are still here and kicking! <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also important to not take a devastating hit to your margins in order to compete with the big guys. Stand your ground and know your worth. If they don\u2019t value you, then sometimes it is better to walk away with your head held high. Don\u2019t ever lower your standards for a client that is going to treat you like a doormat.<\/span><\/p>\n<p><b>How can recruitment leaders be innovative in the current landscape? What examples of innovation in recruitment have you seen?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Technology is the key to innovation. Choosing the right technology partners, and working closely with them to get the best technology advantage possible is vital to your business. This then creates more time for you to be available for both candidate and client-facing interactions.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Automating a previously manual process is the key to innovation. Business process automation and integration is the largest business advantage you can get from your technology stack. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We practice what we preach when it comes to innovation.<\/span><span style=\"font-weight: 400;\"> My business partner David Lloyd has a strong technology background, having worked for many years with his clients to extract value from new solution implementations, supported by robust integrations with other solutions that require the sharing of valuable data across the organisation. David brings that value proposition to Lloyd Connect, along with a new approach to securing new clients with our \u201cRecruitment as a Service\u201d offering.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Lloyd Connect we do business a little differently, and we are tipping the value scales in favour of the client with the newest approach to delivering Recruitment Services in today\u2019s changing world. In a planned permanent recruitment approach, Lloyd Connect offers an annual subscription service with a monthly fee. Many of our clients operating under this model see a reduction in their annual recruitment spend and greater cashflow management, while receiving high quality services. \u00a0<\/span><\/p>\n<p><span>Want more great insights from Jenny Lloyd and other recruitment leaders? Check out the new ebook,\u00a0<\/span><em><a href=\"https:\/\/www.bullhorn.com\/au\/resources\/recruitment-speaks-out-recruitment-leaders-share-best-candidate-engagement-advice\/?LS=Website&amp;LSD=Blog_AU&amp;LA=Recruitment_Speaks_Out_ebook_AU&amp;LAD=Recruitment_Speaks_Out_ebook_AU&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener noreferrer\">Recruitment Speaks Out: Global Recruitment Leaders Share Their Best Candidate Engagement Advice<\/a>.<\/em><\/p>\n<a href=\"https:\/\/www.bullhorn.com\/au\/resources\/recruitment-speaks-out-recruitment-leaders-share-best-candidate-engagement-advice\/?LS=Website&amp;LSD=Blog_AU&amp;LA=Recruitment_Speaks_Out_ebook_AU&amp;LAD=Recruitment_Speaks_Out_ebook_AU&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/07\/RECRUITMENT3.png\" alt=\"\" width=\"640\" height=\"200\" class=\"aligncenter wp-image-15757 size-full\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>Recruitment agencies cited the talent shortage as the number one challenge in the 2017 Recruitment Trends Report. How does the talent shortage impact the way recruitment agencies should approach candidate engagement? What steps can recruitment agencies take to win candidates for difficult-to-place positions? The industry has always faced \u201ctalent shortages\u201d or \u201cdifficult to place\u201d positions [&hellip;]<\/p>\n","protected":false},"author":141,"featured_media":15762,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-15756","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ask a Recruitment Leader \u2013 5 Questions with Jenny Lloyd - Bullhorn AU<\/title>\n<meta name=\"description\" content=\"Recruitment insights for Asia-Pacific: AI hiring trends, ATS tips, and growth strategies to help Australian recruitment agencies win more business. Read more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bullhorn.com\/au\/blog\/ask-recruitment-leader-5-questions-jenny-lloyd\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ask a Recruitment Leader \u2013 5 Questions with Jenny Lloyd - Bullhorn AU\" \/>\n<meta property=\"og:description\" content=\"Recruitment insights for Asia-Pacific: AI hiring trends, ATS tips, and growth strategies to help Australian recruitment agencies win more business. 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Before joining Bullhorn, Bob spent five years at the digital marketing agency, Brafton, as a Social Media and Engagement Manager. He earned his bachelor's degree from Siena College and his MFA in writing from Emerson College. Bob can most commonly be found writing or turning things that aren't games into games.","url":"https:\/\/www.bullhorn.com\/au\/blog\/author\/bobmchugh\/"}]}},"grav_blocks":null,"card_markup":"<a class=\"card-resource\" href=\"https:\/\/www.bullhorn.com\/au\/blog\/ask-recruitment-leader-5-questions-jenny-lloyd\/\">\n\t\t\t<div aria-hidden=\"true\" class=\"card-resource__image-container\">\n\t\t\t<img class=\"card-resource__image\" alt=\"Blog Image Size (9)\" title=\"Blog Image Size (9)\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/07\/Blog-Image-Size-9.png\" \/>\t\t<\/div>\n\t\t\t<div class=\"card-resource__content\">\n\t\t\t\t<h5 class=\"card-resource__title\">Ask a Recruitment Leader \u2013 5 Questions with Jenny Lloyd<\/h5>\n\t\t\t<\/div>\n<\/a>\n","_links":{"self":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/15756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/users\/141"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/comments?post=15756"}],"version-history":[{"count":0,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/15756\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media\/15762"}],"wp:attachment":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media?parent=15756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/categories?post=15756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/tags?post=15756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}