{"id":16121,"date":"2017-10-31T09:42:54","date_gmt":"2017-10-30T22:42:54","guid":{"rendered":"https:\/\/www.bullhorn.com\/au\/?p=16121"},"modified":"2019-03-02T08:49:17","modified_gmt":"2019-03-01T21:49:17","slug":"copy-of-how-to-provide-constructive-feedback-to-candidates","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/","title":{"rendered":"How to Provide Constructive Feedback to Candidates"},"content":{"rendered":"<p>Few people like\u00a0providing negative news, and even fewer people like hearing it. As a recruitment professional, stakes are even higher. How do you provide honest\u00a0feedback to a candidate without alienating or offending them? Even if the news isn&#8217;t necessarily bad\u2014maybe you haven&#8217;t heard back from the client\u2014how do you deliver it without being discouraging? We asked recruiters for their top tips.<\/p>\n<h3><strong>Be Transparent<\/strong><\/h3>\n<p>Parents, schoolteachers, and children&#8217;s shows have long preached that honesty is the best policy, but is that true for recruiters? What if the news you have is discouraging? Do you risk alienating a candidate by presenting them with some harsh news? If you haven&#8217;t heard back from a client and don&#8217;t expect to anytime soon, should you sugar coat it?<\/p>\n<p>As usual, mum is right. The recruitment professionals we surveyed agreed that transparency is the best approach. If you fail to disclose an important piece of information to the candidate, you&#8217;ll lose an essential element of trust. And beating the bush can only work for so long.<\/p>\n<p>But transparency doesn&#8217;t have to mean bluntness. You can be straightforward in the news you provide, and still be\u00a0encouraging. A good way to do so is with the next method.<\/p>\n<div class=\"quote quote-single\">\r\n  <div class=\"quote-bubble\">\r\n    <span class=\"quote-text\">Nothing is worse than when the candidate finds out information that you did not disclose. There is always a way to put a positive spin or an encouraging spin on negative feedback. If the candidate is not open to learning from their mistakes, it is going to be difficult to work with them in the future.<\/span>\r\n  <\/div>\r\n<span class=\"quote-name\">Wendy Kennah<\/span> <span class=\"quote-company\">Procom<\/span>\r\n<\/div>\n<h3><strong>Be Proactive<\/strong><\/h3>\n<p>Did the candidate make a fatal interview mistake? Was there something off-putting in their resume? Let them know and show them how to improve for next time. This is how you can provide the sort of value that leads to lasting relationships. Even if the candidate landed the job, you may consider passing on instructive feedback to help them continue to thrive in future career opportunities.<\/p>\n<div class=\"quote quote-single\">\r\n  <div class=\"quote-bubble\">\r\n    <span class=\"quote-text\">Be proactive. Offer suggestions to improve candidate resumes and interview skills.<\/span>\r\n  <\/div>\r\n<span class=\"quote-name\">Valerie Anderson<\/span> <span class=\"quote-company\">Procom<\/span>\r\n<\/div>\n<p>&nbsp;<\/p>\n<h3><strong>Talk On the Phone (or in Person)<\/strong><\/h3>\n<p>Email has many advantages: it&#8217;s quick, convenient, and doesn&#8217;t need to be planned in advance. But when it comes to providing feedback, it&#8217;s hard to beat a real-time conversation. You&#8217;ll be able to make sure that an important conversation isn&#8217;t broken up into several fragments and you can develop a better understanding of their reaction to your feedback.<\/p>\n<p>While it&#8217;s tricky to convey (or interpret tone) in an email, you&#8217;ll be better able to make sure you&#8217;re both on the same page in a phone call.<\/p>\n<div class=\"quote quote-single\">\r\n  <div class=\"quote-bubble\">\r\n    <span class=\"quote-text\">Emails about feedback leave room for misunderstandings. The phone allows you to clarify and qualify your feedback with the candidate. <\/span>\r\n  <\/div>\r\n<span class=\"quote-name\">Derek Rose<\/span> <span class=\"quote-company\">Strategic Contract Resources<\/span>\r\n<\/div>\n<hr \/>\n<p><em>Want more tips on providing feedback to candidates? Check out the\u00a0<a href=\"https:\/\/www.bullhorn.com\/au\/toolkit-resources-to-help-you-attract-and-engage-candidates-lp\/?LS=WebsiteLSD=Blog_AU&amp;LA=CandEngageKit_2017_AU&amp;LAD=CandEngageKit_2017_AU&amp;utm_source=website&amp;utm_medium=blog&amp;utm_campaign=candengagekit_2017_au\" target=\"_blank\" rel=\"noopener\">candidate engagement toolkit<\/a>\u00a0for feedback tips and 8 other great resources designed to help you find and engage candidates.<\/em><br \/>\n<a href=\"https:\/\/www.bullhorn.com\/au\/toolkit-resources-to-help-you-attract-and-engage-candidates-lp\/?LS=WebsiteLSD=Blog_AU&amp;LA=CandEngageKit_2017_AU&amp;LAD=CandEngageKit_2017_AU&amp;utm_source=website&amp;utm_medium=blog&amp;utm_campaign=candengagekit_2017_au\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/1agb93314bcf1knhv22id9u9-wpengine.netdna-ssl.com\/wp-content\/uploads\/2016\/01\/1350x290_V2-1.png\" alt=\"passive candidates\" width=\"1350\" height=\"290\" class=\"aligncenter size-full wp-image-16122\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you provide honest\u00a0feedback to a candidate without alienating or offending them? Even if the news isn&#8217;t necessarily bad\u2014maybe you haven&#8217;t heard back from the client\u2014how do you deliver it without being discouraging? We asked recruiters for their top tips.<\/p>\n","protected":false},"author":141,"featured_media":16123,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[556],"tags":[],"class_list":["post-16121","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks-and-how-tos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tips for Providing Constructive Feedback to Candidates | Bullhorn AU<\/title>\n<meta name=\"description\" content=\"How do you provide constructive feedback to a candidate without alienating or offending them? We asked recruiters for their top tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tips for Providing Constructive Feedback to Candidates | Bullhorn AU\" \/>\n<meta property=\"og:description\" content=\"How do you provide constructive feedback to a candidate without alienating or offending them? We asked recruiters for their top tips.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\" \/>\n<meta property=\"og:site_name\" content=\"Bullhorn AU\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Bullhorn\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-10-30T22:42:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-01T21:49:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/shutterstock_140282743.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bob McHugh\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bob McHugh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\"},\"author\":{\"name\":\"Bob McHugh\",\"@id\":\"https:\/\/www.bullhorn.com\/au\/#\/schema\/person\/b133f7a6bb70cf2a822d601b715d278c\"},\"headline\":\"How to Provide Constructive Feedback to Candidates\",\"datePublished\":\"2017-10-30T22:42:54+00:00\",\"dateModified\":\"2019-03-01T21:49:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\"},\"wordCount\":541,\"publisher\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/shutterstock_140282743.jpg\",\"articleSection\":[\"Tips, Tricks, and How-Tos\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\",\"url\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\",\"name\":\"Tips for Providing Constructive Feedback to Candidates | Bullhorn AU\",\"isPartOf\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/shutterstock_140282743.jpg\",\"datePublished\":\"2017-10-30T22:42:54+00:00\",\"dateModified\":\"2019-03-01T21:49:17+00:00\",\"description\":\"How do you provide constructive feedback to a candidate without alienating or offending them? 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Before joining Bullhorn, Bob spent five years at the digital marketing agency, Brafton, as a Social Media and Engagement Manager. He earned his bachelor's degree from Siena College and his MFA in writing from Emerson College. Bob can most commonly be found writing or turning things that aren't games into games.","url":"https:\/\/www.bullhorn.com\/au\/blog\/author\/bobmchugh\/"}]}},"grav_blocks":null,"card_markup":"<a class=\"card-resource\" href=\"https:\/\/www.bullhorn.com\/au\/blog\/copy-of-how-to-provide-constructive-feedback-to-candidates\/\">\n\t\t\t<div aria-hidden=\"true\" class=\"card-resource__image-container\">\n\t\t\t<img class=\"card-resource__image\" alt=\"Constructive Feedback\" title=\"shutterstock_140282743\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/shutterstock_140282743.jpg\" \/>\t\t<\/div>\n\t\t\t<div class=\"card-resource__content\">\n\t\t\t\t\t<span class=\"card-resource__category\">Tips, Tricks, and How-Tos<\/span>\n\t\t\t\t\t<h5 class=\"card-resource__title\">How to Provide Constructive Feedback to Candidates<\/h5>\n\t\t\t<\/div>\n<\/a>\n","_links":{"self":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/16121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/users\/141"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/comments?post=16121"}],"version-history":[{"count":0,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/16121\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media\/16123"}],"wp:attachment":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media?parent=16121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/categories?post=16121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/tags?post=16121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}