{"id":16522,"date":"2018-11-23T11:01:59","date_gmt":"2018-11-23T00:01:59","guid":{"rendered":"https:\/\/www.bullhorn.com\/au\/?p=16522"},"modified":"2019-03-02T08:52:00","modified_gmt":"2019-03-01T21:52:00","slug":"extra-mile-candidates-clients-recruiting","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/au\/blog\/extra-mile-candidates-clients-recruiting\/","title":{"rendered":"How to Go the Extra Mile for Your Candidates and Clients"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Recruiters are often viewed as salespeople, as you&#8217;re selling a candidate on a job and selling a client on a candidate. While this can be true to some extent, recruiters are also more than that. The recruiters who gain client and candidate trust are the ones who treat their roles as career consultants for their candidates and growth consultants for their clients. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">After speaking to recruiters who are new to the industry and those who have been in the industry for 10+ years, it is clear there a few common denominators in how you can separate yourself from the thousands of other recruiters out there. <\/span><\/p>\n<h3><b>Have a conversation <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">First and foremost, you need to get to know your candidates as well as your client. Stop thinking, \u201cWhat\u2019s in it for me?\u201d and start thinking, \u201cWhat\u2019s in it for them?\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><b>Clients<\/b><\/span><span style=\"font-weight: 400;\">: Why are they looking for help? How does this role impact their business? What are the most important traits and skills for the role? What traits are secondary?<\/span><\/p>\n<p><b>Candidates<\/b><span style=\"font-weight: 400;\">: Why are they looking? Or if they aren\u2019t looking, what are they looking for long-term? Think small and big picture and act as a career advocate, and you&#8217;ll create a foundation for a long-lasting relationship. <\/span><\/p>\n<h3><b>Provide feedback<\/b><span style=\"font-weight: 400;\"><\/span><\/h3>\n<p><b>Candidates<\/b><span style=\"font-weight: 400;\">: One of the biggest pieces of feedback that recruiters receive is from candidates who want more transparency during the hiring process. Even if you have no news\u2014letting your candidates know that you know they still exist can be a true differentiator. <\/span><\/p>\n<p><b>Clients<\/b><span style=\"font-weight: 400;\">: Clients,\u00a0on the other hand, are relying on you as their partner to find\u00a0<\/span><span style=\"font-weight: 400;\">qualified candidates. If\u00a0you believe the salaries are too low or the requirements are narrowing their options, let them know so they may make the necessary adjustments. <\/span><\/p>\n<h3><b>Know your client and your candidate<\/b><\/h3>\n<p><b>Candidates<\/b><span style=\"font-weight: 400;\">: It can take weeks if not months to place a candidate in the right role. When you present a candidate with an offer which is $20K below what you know they were looking for, you&#8217;re wasting your candidate&#8217;s time\u2014unless it offers other things they value more, like remote work or a short commute\u2014and you&#8217;re not being a good advocate. This alone can ruin a relationship.<\/span><\/p>\n<p><b>Clients<\/b><span style=\"font-weight: 400;\">: Don\u2019t send candidates over that are way off of the mark from what your\u00a0<\/span><span style=\"font-weight: 400;\">client needs. While it&#8217;s good to provide your clients with options\u2014 and sometimes someone who&#8217;s 85 percent fit for the job but can learn will be a better fit than someone who is 100 percent fit but out of your client&#8217;s price range\u2014know where to draw the line. If the candidate stands little chance of being hired, you&#8217;re wasting your time, your client&#8217;s time, and the candidate&#8217;s time.<\/span><\/p>\n<h3><b>Be able to read between the lines <\/b><\/h3>\n<p><b>Candidates<\/b><span style=\"font-weight: 400;\">: The more you spend time getting to know your candidate, the less the likelihood will become that your candidate \u201cgoes ghost\u201d or rejects the offer. Often a candidate will show interest in a role purely based on the job&#8217;s salary range\u2014take this opportunity to dig deeper into their motives for making a move. If someone loves their job, but they\u2019re ready to jump at a small increase in salary, there might be other elements of their current job that they&#8217;re unhappy with. <\/span><\/p>\n<p><b>Clients<\/b><span style=\"font-weight: 400;\">: If your client is looking for a CPA with five years of Big 4 experience but only wants to pay $40K, this can be a red flag for a recruiting agency as an unfillable job. Why are they only looking to pay $40K? Did the last person they have in that position have the experience they&#8217;re looking for? Find out where they&#8217;re getting their requirements from, and if those requirements are necessary. This is a great opportunity to act as a consultant for your client to tell them about the market and why this may not produce the candidates they&#8217;re looking for.<\/span><\/p>\n<h3><b>Remember: You&#8217;re dealing with someone\u2019s life and livelihood<\/b><\/h3>\n<p><b>Candidates<\/b><span style=\"font-weight: 400;\">: One of the biggest mistakes a recruiter can make is to not see the person behind the placement, pushing a candidate into a role they don\u2019t want or isn\u2019t a fit for their goals. This is a <em>huge<\/em> mistake, because you may ruin a relationship you spent months cultivating, and on top of that, 90 percent of the time the candidate won&#8217;t last their guarantee period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><b>Clients:<\/b><\/span><span style=\"font-weight: 400;\"> Getting to know your candidates and your clients gives you an opportunity to determine whether this partnership will be a good fit long term. Will they be a culture fit? Do they want to participate in the monthly team-building events? If you read beyond the job description and your clients&#8217; requirements, you&#8217;ll go above and beyond the client\u2019s expectations and you&#8217;ll create a trusted partner out of your client.<\/span><\/p>\n<hr \/>\n<div class=\"page\" title=\"Page 7\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><em><span>There\u2019s never been a better or more vital time to focus on candidate engagement.\u00a0<a href=\"https:\/\/www.bullhorn.com\/au\/resources\/recruiters-guide-candidate-engagement-2\/?LS=Website&amp;LSD=Blog&amp;LA=Candidate_Engagement_eBook_AU&amp;LAD=Candidate_Engagement_eBook_AU&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\">Get the candidate engagement ebook<\/a>\u00a0to discover whether you should focus more on candidate engagement, and if so, which processes and technology you can tap to support your efforts.<\/span><\/em><\/p>\n<a href=\"https:\/\/www.bullhorn.com\/au\/resources\/recruiters-guide-candidate-engagement-2\/?LS=Website&amp;LSD=Blog&amp;LA=Candidate_Engagement_eBook_AU&amp;LAD=Candidate_Engagement_eBook_AU&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/1350x290_AD3_V2-NoButton.png\" alt=\"Candidate Engagement Strategy\" width=\"1350\" height=\"290\" class=\"alignnone size-full wp-image-16084\" srcset=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/1350x290_AD3_V2-NoButton.png 1350w, https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2017\/10\/1350x290_AD3_V2-NoButton-768x165.png 768w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Being a recruiter isn&#8217;t just about making placements. Learn how to be a career and growth consultant for your candidates and clients. <\/p>\n","protected":false},"author":141,"featured_media":16523,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[555,556],"tags":[],"class_list":["post-16522","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-trends-and-insights","category-tips-tricks-and-how-tos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Go the Extra Mile for Your Candidates and Clients | Building Relationships in Recruiting | Bullhorn AU<\/title>\n<meta name=\"description\" content=\"Being a recruiter isn&#039;t just about making placements. 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Before joining Bullhorn, Bob spent five years at the digital marketing agency, Brafton, as a Social Media and Engagement Manager. He earned his bachelor's degree from Siena College and his MFA in writing from Emerson College. Bob can most commonly be found writing or turning things that aren't games into games.","url":"https:\/\/www.bullhorn.com\/au\/blog\/author\/bobmchugh\/"}]}},"grav_blocks":null,"card_markup":"<a class=\"card-resource\" href=\"https:\/\/www.bullhorn.com\/au\/blog\/extra-mile-candidates-clients-recruiting\/\">\n\t\t\t<div aria-hidden=\"true\" class=\"card-resource__image-container\">\n\t\t\t<img class=\"card-resource__image\" alt=\"Clients and Candidates\" title=\"Consultant\" src=\"https:\/\/www.bullhorn.com\/au\/wp-content\/uploads\/sites\/3\/2018\/04\/Consultant.png\" \/>\t\t<\/div>\n\t\t\t<div class=\"card-resource__content\">\n\t\t\t\t\t<span class=\"card-resource__category\">Industry Trends &amp; Insights<\/span>\n\t\t\t\t\t<h5 class=\"card-resource__title\">How to Go the Extra Mile for Your Candidates and Clients<\/h5>\n\t\t\t<\/div>\n<\/a>\n","_links":{"self":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/16522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/users\/141"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/comments?post=16522"}],"version-history":[{"count":0,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/posts\/16522\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media\/16523"}],"wp:attachment":[{"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/media?parent=16522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/categories?post=16522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bullhorn.com\/au\/wp-json\/wp\/v2\/tags?post=16522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}