{"id":81723,"date":"2026-09-24T10:30:26","date_gmt":"2026-09-24T00:30:26","guid":{"rendered":"https:\/\/www.bullhorn.com\/au\/news-and-press\/press-releases\/bullhorns-2026-grid-talent-trends-report-finds-92-percent-of-candidates-rate-ai-voice-interviews-as-good-as-or-better-than-human-interviews-2\/"},"modified":"2026-09-23T05:44:53","modified_gmt":"2026-09-22T19:44:53","slug":"bullhorns-2026-grid-talent-trends-report-finds-92-percent-of-candidates-rate-ai-voice-interviews-as-good-as-or-better-than-human-interviews","status":"publish","type":"press_release","link":"https:\/\/www.bullhorn.com\/au\/news-and-press\/press-releases\/bullhorns-2026-grid-talent-trends-report-finds-92-percent-of-candidates-rate-ai-voice-interviews-as-good-as-or-better-than-human-interviews\/","title":{"rendered":"Bullhorn’s 2026 ‘GRID Talent Trends Report’ finds 92 percent of candidates rate AI voice interviews as good as or better than human interviews"},"content":{"rendered":"

Survey of nearly 2,300 job seekers reveals positive AI experiences are reshaping candidate expectations, satisfaction and loyalty<\/em><\/h3>\n

SYDNEY \u2013 September 24, 2026 \u2013<\/strong> Bullhorn<\/a>, the global leader in software for the recruitment and staffing industry, today released its 2026 “GRID Talent Trends Report<\/a>,” revealing that candidates are increasingly embracing AI when it makes the recruitment experience faster, more responsive and more relevant.<\/p>\n

The report, based on a survey of nearly 2,300 professionals who have worked with a recruitment agency in the past three years, found that 92 percent of candidates interviewed by an AI voice agent rated the experience as good as or better than a live interview with a recruiter. The impact extends beyond the interview: 93 percent of candidates who had a positive AI experience said they would work with that recruitment agency again.<\/p>\n

Candidates are embracing AI when it improves the experience<\/strong><\/p>\n

AI is already becoming a familiar part of the recruitment experience, with 69 percent of candidates reporting they have encountered AI through their recruitment agency and 81 percent rating that experience positively.<\/p>\n

Candidates are clear about where AI adds the most value: faster communication, better job matching and a more efficient hiring process. Fifty-five percent of candidates identified job matching as the most valuable use of AI in recruitment. Candidates also identified receiving a response to every application and moving through the hiring process quickly among the top benefits of AI, directly addressing two of the biggest frustrations candidates face during the job search.<\/p>\n

Better experiences drive satisfaction and loyalty<\/strong><\/p>\n

When AI delivers on those expectations, the impact extends beyond efficiency. Candidates with positive AI experiences are three times more likely to report being very satisfied with speed and responsiveness, while 86 percent of candidates who are satisfied with how AI matched them to jobs are also satisfied with the job fit they ultimately receive.<\/p>\n

While AI can streamline the recruitment process, candidates continue to value ongoing engagement and career support from recruitment agencies. Ninety-one percent of candidates who hear from their recruiter at least weekly would continue working with that recruiter, and 95 percent of candidates offered reskilling opportunities would continue working with their recruiter.<\/p>\n

AI is raising the bar for recruitment<\/strong><\/p>\n

Sixty-five percent of candidates said the AI they encounter in recruitment is better than the AI they use in their everyday lives, suggesting recruitment agencies have an opportunity to set a high standard for the candidate experience.<\/p>\n

“AI is no longer an emerging trend in staffing,” said Lia Taniguchi, head of research and insights at Bullhorn. “It’s becoming the baseline expectation for candidates, and our 2026 data shows that the quality of that experience has real business implications. Candidates who have positive AI experiences are more satisfied and more likely to work with that recruitment agency again. For recruitment agencies, that loyalty matters because candidates who stay engaged with their agency are more likely to return for future opportunities and continue contributing to the agency’s talent pipeline.”<\/p>\n

Click here<\/a> to access the full 2026 “GRID Talent Trends Report.”<\/p>\n

About the 2026 “GRID Talent Trends Report”<\/strong><\/p>\n

The annual “2026 GRID Talent Trends Report” is based on data collected from a survey of nearly 2,300 professionals who have worked with a recruitment agency in the past three years, along with interviews conducted with industry leaders, influencers, and candidates. Respondents work across a variety of industries and around the globe, including North America, the UK and Ireland, Benelux, DACH, and APAC.<\/p>\n

About Bullhorn<\/strong><\/p>\n

For over 26 years, Bullhorn has dedicated itself to building industry leading, cloud based software for the recruitment and staffing industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help agencies scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience, its core mission. To learn more, visit www.bullhorn.com<\/a> or follow Bullhorn on LinkedIn or X.<\/p>\n

Media Contact:<\/strong>
\nHeather Youkhana
\nDirector, Public Relations
\nBullhorn
\nmedia@bullhorn.com<\/p>\n","protected":false},"excerpt":{"rendered":"

Survey of nearly 2,300 job seekers reveals positive AI experiences are reshaping candidate expectations, satisfaction and loyalty SYDNEY \u2013 September 24, 2026 \u2013 Bullhorn, the global leader in software for the recruitment and staffing industry, today released its 2026 “GRID Talent Trends Report,” revealing that candidates are increasingly embracing AI when it makes the recruitment […]<\/p>\n","protected":false},"author":566,"featured_media":0,"parent":0,"menu_order":0,"template":"","class_list":["post-81723","press_release","type-press_release","status-publish","hentry"],"acf":[],"yoast_head":"\nBullhorn's 2026 'GRID Talent Trends Report' finds 92 percent of candidates rate AI voice interviews as good as or better than human interviews - Bullhorn AU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bullhorn.com\/au\/news-and-press\/press-releases\/bullhorns-2026-grid-talent-trends-report-finds-92-percent-of-candidates-rate-ai-voice-interviews-as-good-as-or-better-than-human-interviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bullhorn's 2026 'GRID Talent Trends Report' finds 92 percent of candidates rate AI voice interviews as good as or better than human interviews - 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