{"id":60325,"date":"2018-05-16T08:50:45","date_gmt":"2018-05-16T07:50:45","guid":{"rendered":"https:\/\/www.bullhorn.com\/eu\/?p=60325"},"modified":"2019-03-01T21:27:34","modified_gmt":"2019-03-01T21:27:34","slug":"what-ive-learned-about-gdpr-from-talking-with-bullhorns-customers","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/eu\/blog\/what-ive-learned-about-gdpr-from-talking-with-bullhorns-customers\/","title":{"rendered":"What I\u2019ve Learned about GDPR from Talking with Bullhorn\u2019s Customers"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">G-D-P-Are you ready?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wow. I heard someone say this phrase last week, and now I can\u2019t hear \u201cGDPR\u201d the same.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019re probably tired of blog posts about GDPR, especially since they\u2019re often not actually that useful. For writers to protect their liability, most blogs start by saying that you need to do your own research and seek your own legal advice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Which is undeniably frustrating, because you\u2019re probably reading the blog post in the first place as part of your research to better understand GDPR and figure out what to do next!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With that said, let me start by saying that you <\/span><i><span style=\"font-weight: 400;\">do<\/span><\/i><span style=\"font-weight: 400;\"> need to do your own research and seek your own legal advice (sorry, had to be done).<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> The truth is, each recruitment agency is unique, and compliance with GDPR will look different for everyone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While I can\u2019t give legal advice, I\u2019m not just writing this blog post to get clicks. I\u2019m writing it to share recommendations for valuable resources and feedback that I\u2019ve received from other recruitment professionals like you that might be helpful!<\/span><\/p>\n<h3>Understanding GDPR as a Recruitment Professional<\/h3>\n<p><span style=\"font-weight: 400;\">With a million resources available on the web, here are the two most common things I\u2019ve heard from our customers about what was most useful in helping them <\/span><i><span style=\"font-weight: 400;\">understand<\/span><\/i><span style=\"font-weight: 400;\"> the regulation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/principles\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">information on the ICO site<\/span><\/a><span style=\"font-weight: 400;\"> clearly outlines the core principles of GDPR and connects all the different aspects of the regulation.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If reading legal jargon isn\u2019t your thing, listening to a recruitment expert talk about GDPR on <\/span><a href=\"https:\/\/www.bullhorn.com\/eu\/gdpr\/?LS=Website&amp;LSD=Blog_UK&amp;LA=Blog_UK_18_05_16&amp;LAD=GDPR_Hub_UK&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the webinar series that Bullhorn hosted<\/span><\/a><span style=\"font-weight: 400;\">, led by Lucy Kendall from ComplyGDPR, is also a great option.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After checking out the ICO website\u2019s information and\/or listening to the webinar series, most customers come to the same realisation that there are three key steps agencies should take: Audit, Take Action, and Document. It\u2019s important you take ownership of this, as ultimately the onus is on you, as a data controller, to be compliant with GDPR.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Coming out of this process, one of the more debated topics is which <\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/lawful-basis-for-processing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">lawful basis<\/span><\/a><span style=\"font-weight: 400;\"> makes the most sense for your business. <\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/resources-and-support\/getting-ready-for-the-gdpr-resources\/lawful-basis-interactive-guidance-tool\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Here is a great tool from the ICO<\/span><\/a><span style=\"font-weight: 400;\"> that walks you through the options.<\/span><\/p>\n<h3>Legitimate Interest vs. Consent<\/h3>\n<p><span style=\"font-weight: 400;\">The feedback I get most often is on the issue of determining the difference between legitimate interest and consent. Here are some helpful resources to navigate the tricky subject :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The word \u201cconsent\u201d is overused, make sure you understand exactly what it requires and that you and your company are confident in your interpretation.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/legitimate-interests\/what-is-the-legitimate-interests-basis\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Here&#8217;s a great article from the ICO about legitimate interest<\/span><\/a><span style=\"font-weight: 400;\">, including a common recruitment example where a recruiter finds a CV on a job board site and relies on legitimate interest to process the information.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Remember <\/span><a href=\"https:\/\/www.bullhorn.com\/eu\/resources\/on-demand-webinar-orientation-to-gdpr-and-how-it-impacts-recruiting\/?LS=Website&amp;LSD=Blog_UK&amp;LA=On_Demand_Webinar&amp;LAD=GDPR_WBN_180118_UK&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">this webinar from Lucy Kendall at ComplyGDPR<\/span><\/a><span style=\"font-weight: 400;\">? Below are the times where she discusses legitimate interest vs consent:<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">6:50 &#8211; 12:55 (introduction to the differences)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">43:55 &#8211; 46:08 (sourcing candidates from LinkedIn)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">53:40 &#8211; 55:01 (strict consent requirements)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Making Sense of the Individual Rights<\/h3>\n<p><span style=\"font-weight: 400;\">The final area that I get asked about most is the <\/span><i><span style=\"font-weight: 400;\">Individual rights<\/span><\/i><span style=\"font-weight: 400;\"> under the GDPR. Depending on which lawful basis you decide to rely on, there are specific rights that the individual (data subject) has, and you as the recruitment agency (data controller), need to be able to support these. You can read all about them <\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/individual-rights\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. The ones that I\u2019ve been asked most about are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Right to be Informed: <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Right of Access<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Right to Data Portability<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Right to Erasure<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Rest assured, Bullhorn has built some really great functionalities to help you achieve your GDPR compliance goals. <\/span><span style=\"font-weight: 400;\">Additionally, we partner with the best recruitment technology providers in the industry. These companies are renowned for creating turnkey solutions to help you better manage GDPR compliance and deliver an incredible customer experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I hope you found this post valuable. Want to continue the conversation? Tweet me at <a href=\"https:\/\/twitter.com\/_TomBennett\" target=\"_blank\" rel=\"noopener\">@_TomBennett<\/a>. If you have specific questions about Bullhorn\u2019s functionality, please get in touch with us!\u00a0<\/span><\/p>\n<hr \/>\n<p>Is your recruitment agency ready for the GDPR? Read<span>\u00a0<\/span><a href=\"https:\/\/www.bullhorn.com\/eu\/resources\/gdpr-explained-an-overview-for-recruitment-agencies\/?LS=Website&amp;LSD=Blog_UK&amp;LA=GDPR_Explained_2018_UK&amp;LAD=GDPR_Explained_2018_UK&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\">GDPR Explained<\/a><span>\u00a0<\/span>for a breakdown of how the GDPR impacts recruitment agencies and practical advice to help you prepare your business.<\/p>\n<a href=\"https:\/\/www.bullhorn.com\/eu\/resources\/gdpr-explained-an-overview-for-recruitment-agencies\/?LS=Website&amp;LSD=Blog_UK&amp;LA=GDPR_Explained_2018_UK&amp;LAD=GDPR_Explained_2018_UK&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/1agb93314bcf1knhv22id9u9-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/21\/2018\/04\/1350x290_Masthead_NoButton_V1.png\" alt=\"\" width=\"1350\" height=\"290\" class=\"aligncenter size-full wp-image-60283\" srcset=\"https:\/\/www.bullhorn.com\/eu\/wp-content\/uploads\/sites\/21\/2018\/04\/1350x290_Masthead_NoButton_V1.png 1350w, https:\/\/www.bullhorn.com\/eu\/wp-content\/uploads\/sites\/21\/2018\/04\/1350x290_Masthead_NoButton_V1-768x165.png 768w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>Are you ready for the GDPR? Get prepared with these recommendations from other recruitment professionals and Bullhorn customers.<\/p>\n","protected":false},"author":15,"featured_media":60327,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[584],"tags":[550],"class_list":["post-60325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-trends-and-insights","tag-gdpr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What I\u2019ve Learned about GDPR from Talking with Recruitment Professionals | Bullhorn UK<\/title>\n<meta name=\"description\" content=\"Are you ready for the GDPR? 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