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Aurec is an innovative technology, banking, finance, and life sciences recruitment company that truly understands the importance of investing in people, training, and state-of-the-art technology. First formed in Sydney in 2002 by Craig Bowater and Saul Kwintner, Aurec’s growth story has been nothing short of inspirational. The duo brought a highly developed recruitment skillset to the region and combined it with a mantra of flexibility, innovation, and focus, resulting in explosive success.
Aurec expanded into Singapore and Canberra in 2005, which saw the company win a place on Financial Review’s BRW Fast 100 in 2008 and paved the way for further growth. By 2010, Aurec had further expanded into Hong Kong and Melbourne, working alongside many of the largest blue chip clients in the Asia-Pacific region. We caught up with Executive Director Craig Bowater to talk about the Aurec journey and how the company went about choosing its software solution.
In the early days of Aurec’s journey to success, challenges arose around finding the right software platform for the company’s ever-changing needs. Over the years, Aurec has worked with some of the leading suppliers in the recruitment CRM sector, but became frustrated with the lack of development, features, and customer support offered. Aurec decided that, to be agile, it needed to be cloud-based in every system – infrastructure, accounts, and most importantly, its recruitment system. This recruitment system would need to provide its recruitment consultants with the best available technology. It would also need to be locally supported, usable in international markets, capable of global expansion, and comprised of cutting-edge technology. One simple solution presented itself: move operations to the cloud. “We wanted to move to the cloud because we understood that’s where the future of software would be,” said Bowater. “Doing so would lower our overheads on internal servers and other hardware, and we knew a cloud-based system would be able to grow with us.”
In its search for a new software provider, Aurec considered and weighed multiple cloud-based options, but found that many software providers were not able to provide a complete, flexible solution. On a mission to find a provider that could service all its needs reliably, Aurec landed on Bullhorn.
Aurec leveraged great value from the Bullhorn Marketplace, as it allowed them to invest in best-of-breed software that answered specific business issues. Taking full advantage of LinkedIn Integration for social media, Daxtra for CV searching, Ebsta for collaboration, and InsightSquared for reporting and analytics, Aurec now has a complete powerhouse solution that enables the company’s growth rather than holding it back. Since implementation, Aurec’s time spent on data management has been reduced by a total of 40%, resulting in an annual saving of $342,500. Leads transferred to sales have become more efficient and resulted in a quantifiable improvement in closure rates of 5%, ultimately increasing yearly revenue by over $1.2M. Reporting has also never been faster with time savings of 25%, resulting in an estimated annual return of $93,000.
“We like the fact that Bullhorn and its integrated solutions are constantly updated and improved upon,” commented Bowater. “Since implementation, we’ve seen real and quantifiable improvements to our business. The bottom line is Bullhorn has allowed us to make more placements and, in our opinion, is the best system available on the market.”
The future looks ever more promising for Aurec as it continues to regularly exceed its targets and grow within the Asia-Pacific region. Craig Bowater is a self-proclaimed technology buff who’s always on the lookout for the next big thing that could give his business a competitive advantage, but he hasn’t been able to find a better and more complete CRM solution than Bullhorn.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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