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Peoplefusion is a Newcastle-based recruitment company founded in 2007 by Directors Ali Kimmorley and Sally Bartley, two childhood friends who grew up mere streets apart in the Hunter region. Borne through their combined passions for finding the perfect candidate for the right company and with extensive expertise in the area, the duo have grown peoplefusion to be the preeminent recruitment consultancy in the region. The business operates in a number of specialist areas, including office support, finance, human resources, sales and marketing, executive, information technology, supply chain, engineering, mining, and manufacturing.
From humble beginnings as a project of passion, peoplefusion is now synonymous with the highest standards of professionalism and has garnered a reputation for connecting with the best talent in the
region — and it all happens within Bullhorn.
Ali Kimmorley and Sally Bartley are well-versed recruiters who have been pioneers in the industry since 1999. They had long used a well known server-based competitor, but Ali and her team found this solution to be not only slow and ineffective, but also lacking in features that they required for their unique recruitment sector and style. Peoplefusion soon outgrew its software and decided that a change was needed. “Our solution was clunky when it was working,” said Kimmorley, “and when it wasn’t, the customer service was
On the search for a new provider, peoplefusion was determined to find a solution that both satisfied all of its needs and that it could trust to support the company through its future journey. Peoplefusion considered a handful of other well known cloud-based providers, but landed on Bullhorn because as an international market leader, Bullhorn could provide peoplefusion with the stability, customer service, and customisability it required. “We chose Bullhorn because we felt confident in its continued advancement of the product and for its customisability,” recalled Kimmorley. “The 24-hour support was also a big deciding factor for us.”
After implementing Bullhorn, peoplefusion was able to halve its front end administration times for many of its key functions and improve workflow speed, ultimately reducing time spent in front of data and freeing up more time to make placements. Bullhorn’s intelligent integrations made manually uploading candidates a thing of the past and communications between candidates and clients became easier than ever before. Peoplefusion also found itself customising the Bullhorn interface for its own preferences and implementing Broadbean, Dialogue, and AstutePayroll as additions through the Bullhorn Marketplace, allowing peoplefusion to achieve a tailored system that finally ticked all its boxes. “Bullhorn Marketplace and the customisable interface that Bullhorn allows has helped us to really focus on what we need and get rid of everything we don’t,” stated Kimmorley. “It’s just a lifesaver and makes everything really intuitive.”
The future looks promising for peoplefusion as it continues to grow within the region, and Bullhorn is proud to say it plays a part in peoplefusion’s success as a preferred provider. Ali also had a few things to say about her overall impressions of Bullhorn from the onset of the partnership through to where it stands today. “Our initial concern with Bullhorn, and I think many other SME recruitment companies might share this thought, is that it is tailored towards large businesses, but we now know this isn’t at all the case. I really think the customisability allows it to suit businesses of all sizes, and we’re a great example. The implementation was brilliant and Bullhorn’s project management was exceptional — it really surpassed our speed and implementation expectations.”
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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