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US-based Resolvit has been providing world-class staffing and consulting services for information technology leadership since 2002. Resolvit’s experience in modernising technology platforms, enhancing revenues, streamlining operations, and providing world-class talent have made them an industry leader, and also provided them with a vast network of contacts to manage. Prior to 2014, Resolvit was using PCRecruiter for their ATS needs but the solution was clunky and not user-friendly.
Julie Sizelove, VP of Operations at Resolvit, and her team set out to find an improved platform that:
After looking at several tools, Resolvit leadership settled on Bullhorn as the perfect solution to suit their many needs.
Bullhorn was implemented in April of 2014 and Julie’s team saw immediate improvements to their day-to-day operations. In September of 2014, when a rep at Bullhorn told Julie about Ebsta and how it could further improve the user experience, she knew they had to implement. “When we heard about what Ebsta could do, we tried it out, and never looked back,” says Julie. By immediately determining what candidates are already in Bullhorn, and automatically parsing those that aren’t, Ebsta has allowed the team at Resolvit to streamline sourcing processes and clean up their candidate data. “Ebsta helps us avoid duplicate entries, and shines a light on existing candidates within our vast database,” says one recruiter on Julie’s team.
Julie is a strong advocate for Ebsta, stating that it saves hours in a day by stopping redundant activities, saving time on clicks, and all while improving database accuracy. Ebsta has led to more quality candidate uploads into a cleaner, less cluttered database. By saving 1+ hours a day across 12 recruiters and 3 sourcers, Resolvit has saved 75+ hours a week using Ebsta. These hours are much better spent doing additional sourcing, making calls, and making additional placements. Through the ease of sourcing with Ebsta, Resolvit has seen a significant increase in outgoing calls made by recruiters leading to an increase in placements and revenue.
With the one-two punch of Ebsta with Bullhorn, Resolvit has made vast improvements to their overall efficiency and their candidate database organisation. The database that, with help from Ebtsa, continues to add new, high-quality candidates every day. Julie states, “Ebtsa really rocks our world! If you’re not using it already, you should be!”
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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