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Rowben Consulting is a specialist information technology, superannuation, and digital marketing recruitment consultancy. Established in 2005 in Melbourne, Australia, Rowben Consulting prides itself on three key values; Integrity, Commitment, and Quality. Following this mantra, Rowben, having recently celebrated its 10th anniversary, has grown from humble beginnings to one of the most recognised and outspoken agencies within its serviced industries.
Part of what makes Rowben Consulting unique is its commitment to adopting the highest level of professionalism in both its outward service and internal operations. Rowben Consulting’s internal data tracking, however, wasn’t always as streamlined as its reputation might suggest. Following a recent internal overhaul of recruitment data, Bullhorn caught up with Senior Sourcing Specialist Rade Manojlovic to find out more about Rowben Consulting’s experiences using the market-leading recruitment CRM provider, Bullhorn.
Rowben Consulting’s legacy recruitment software platform was clunky, server-based, and poorly maintained. Dedicated to remaining at the forefront of technology, the company made the decision to switch to the market-leading cloud provider, Bullhorn. Part of this transition process included a complete merger of candidate and client data from the previous platform onto Bullhorn. However, this legacy data was outdated and inconsistent. Problems began to arise around data integrity, which exasperated internal consultants, causing them to revert to using other, less effective methods to source candidates and track their workflow. This, of course, only worsened the problem. Frustrated, Rowben Consulting appointed Rade Manojlovic to overhaul operations and bring the agency out of its bad data spiral.
Rade began by systematically problem-sourcing issues while management weighed the possibility of going out to market for an alternative software option. He soon found that Bullhorn itself is an outstanding platform that was capable of exceeding Rowben Consulting’s expectations. The problem wasn’t with Bullhorn, but with the processes that employees were using to input data. Rade advised against switching providers and decided to work alongside Bullhorn’s dedicated project management team to find a solution. The project saw the company customising Bullhorn with resounding success and ensuring that consultants would adopt only the best data practices. The team at Rowben Consulting now finds Bullhorn to be a reliable and invaluable platform with which to conduct its daily operations.
The process has given Rade and Rowben Consulting a greater appreciation for data integrity and the capabilities of Bullhorn. Working alongside the Bullhorn team, Rade himself has become something of a product expert and now regularly trains employees on effective sourcing, best data practices, and making the most of internal resources. This has not only allowed the Rowben Consulting team to become significantly more productive, but has also made training new recruits efficient and streamlined. Consultants are now able to make up to 60% of their placements as a direct result of their comprehensive knowledge of the database, and they’re able to source candidates to whom their competitors don’t have access. As the company’s now well-maintained database grows, Rade believes that these results will only continue to improve over time.
The future looks promising for the Rowben Consulting team. Following its mastery of internal processes and Bullhorn, Rowben is looking to expand operations further and increase headcount throughout the course of the next year. Part of the company’s hiring strategy includes a graduate hiring program through which new recruits will receive comprehensive Bullhorn training, effectively creating a young and agile team that’s well-versed in adopting the best technology practices. Rowben believes that Bullhorn will continue to be a valuable cog in its operations as the company moves into the future and foresees a long-lasting relationship.
SVP Product, Executive Search
As Bullhorn’s SVP Product, Executive Search, Richard drives the company’s product strategy and initiatives for the executive search sector and the Invenias product. Richard joined Bullhorn as part of the Invenias acquisition in 2018, where he one of the founders and spent 14 years as the Chief Product & Technology Officer and a Board Director.
Richard brings over 25 years of business, technology and product leadership, with broad industry experience that spans the full spectrum of the staffing industry, with specific focus on executive and retained search. Prior to Bullhorn, Richard was central to the successful growth and development of the Invenias business globally, from its inception to becoming the market leading provider of executive search software.
Vice President of Marketing
As the Vice President of Marketing at Bullhorn, Catherine is responsible for all marketing efforts across the organization. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
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Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
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Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.