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Global recruitment agency Staffgroup has successfully implemented Bullhorn’s True Cloud, software-as-a-service ATS and recruitment CRM solution across its Earthstaff and Eurostaff divisions based in the UK and Germany respectively.
Staffgroup made the transition to Bullhorn to support expansion and improve its business intelligence reporting. It was previously using an older hosted solution which failed to keep pace with its recent Berlin expansion or plans for future growth, which include new office openings in Hamburg and Houston later this year.
Suzie Ballard, operations director at Staffgroup, explains: “We are focused on expanding our presence globally and to do so we needed a solution that would integrate with all our other systems and would be easy to implement across our expanding network of offices.
“We went through a rigorous selection process and Bullhorn came out on top every time. Its intelligent reporting system enables us to better track key KPIs and is already massively reducing the time taken to onboard new employees.
“New graduates found it difficult to get to grips with the old system which was not intuitive and required extensive training; with the Bullhorn system, they simply log in and can get on with recruiting from day one. In addition, their commitment to research and development means that our recruiters will always benefit from the latest technologies – not true of hosted solutions.”
Peter Linas, international MD at Bullhorn concludes: “As a True Cloud platform, Bullhorn can be accessed from anywhere at any time so we are well positioned to help Staffgroup grow.
“In a competitive industry like recruitment, we understand how important it is to get new employees up-to-speed as quickly as possible; we have made the Bullhorn platform as intuitive as possible to enable recruitment agencies like Staffgroup with an international staff base to do so effectively.”
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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