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Derby-based Syntax Consultancy is the largest independent recruitment consultancy
in the Midlands (England). Syntax offers a global recruitment service for IT, engineering
and manufacturing businesses and specializes in matching highly skilled candidates with
organizations that have specific technical requirements. In 2012, it reviewed its customer
relationship management (CRM) and business reporting solutions and decided both needed
to be upgraded.
Its legacy CRM system had been built by the Syntax IT team in 2004, but the agency
had outgrown it and needed one with scalable reporting and analysis functionality. After
evaluating 12 different SaaS offerings, Syntax chose Bullhorn for its additional reporting
functionality offered through the Bullhorn Marketplace.
Prior to implementing Bullhorn’s Recruitment CRM, Syntax was using a more labor-intensive process to input data and generate reports. This led to:
After a thorough evaluation process, Syntax chose to implement Bullhorn as its comprehensive online CRM and reporting solution, enabling the company to:
By implementing Bullhorn and its Marketplace partners, Syntax increased process visibility and resolved inefficiencies in its business processes. The Syntax team has:
Frost concluded: “Business intelligence is crucial to the future of Syntax and we are installing screens on the walls that will be dedicated to InsightSquared real-time activity and results.
“We’ll also be looking at ways to make the most of the mobility benefits of Bullhorn’s SaaS model. BYOD (bring-your-own-device) was a big talking point in 2012 and we will now ensure our recruiters can access as much functionality as possible while they are on the move or working remotely.”
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SVP Product, Executive Search
As Bullhorn’s SVP Product, Executive Search, Richard drives the company’s product strategy and initiatives for the executive search sector and the Invenias product. Richard joined Bullhorn as part of the Invenias acquisition in 2018, where he one of the founders and spent 14 years as the Chief Product & Technology Officer and a Board Director.
Richard brings over 25 years of business, technology and product leadership, with broad industry experience that spans the full spectrum of the staffing industry, with specific focus on executive and retained search. Prior to Bullhorn, Richard was central to the successful growth and development of the Invenias business globally, from its inception to becoming the market leading provider of executive search software.
Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
Director of International Marketing
As the Director of International Marketing at Bullhorn, Catherine is responsible for all international marketing efforts across EMEA and APAC. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
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Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.