A recruitment CRM automates an agency’s recruiting operations and provides a central repository for candidate data—including CVs and applications.
They’re built to help you:
A good recruitment CRM has the power to turn your entire recruitment operation into the most productive, profitable, and efficient business it can be.
The best recruitment CRMs:
Agencies that use a recruitment CRM report:
Document the steps in your recruiting workflow, making note of the activities a recruiter must do to perform their job effectively. Record any third-party tools (like job boards or social media) your recruiters use in the course of making a placement.
Use this process to understand where your business excels and where a recruitment CRM can help you improve.
What are your biggest pain points? What is costing you business or productivity? Where do your recruiters spend the most time? Are they doing too much manual work?
Make a list of the functions and features that will provide the most value to your business.
What would your perfect recruitment CRM look like? What qualities of a recruitment CRM are most important to you? Which features are must-haves and which ones are just nice-to-haves?
Share your wishlist with prospective providers so they can address your specific needs.
Create a budget for your recruitment CRM investment. Consider upfront setup fees and ongoing usage fees. Determine any additional budget you may need for additional integrations once you’ve implemented your recruitment CRM.
Use this budget to inform your recruitment CRM selection process. Ask providers upfront about any additional implementation or setup fees you may need to plan for.
Determine when you need your new recruitment CRM to be fully functional by. Ask your providers how long implementation and training will take. Ask each provider about their onboarding resources. Do they offer training and support to get you started as soon as possible?
Create a timeline and schedule demos and follow-ups accordingly.
Read about top recruitment CRM features to see which are most important for your business.
Top 5 Features
Use software review sites to find the recruitment CRM that matches your needs.
Top Peer Review sites
Narrow down your list of options to a shortlist of your top choices.
Learn more about these solutions by scheduling demos and discover which will best meet your needs.
G2 Crowd features reviews for 300 recruitment CRMs—more than 10,000 authentic user reviews in total.
You can sort for recruitment software solutions by popularity, user satisfaction, and G2 Score—a combination of reviews and data aggregated from online sources and social networks.
Visit G2 Crowd
Capterra curates vetted reviews from real users. Capterra ranks recruitment CRM solutions by popularity, user-friendliness, and average rating.
You can also filter by features, such as onboarding, candidate tracking, and workflow management in order to find the software that meets your agency's specific needs.
Every interaction you have with a candidate counts, so everything should be in your recruitment CRM.
Add notes on a candidate record after an initial conversation or second interview to stay organised and keep your team up-to-date on the status of your candidates.
Use tearsheets to organise your records into intuitive categories, such as “Top Sales Candidates” or “Machinists—Ready to Go”.
Now when you have a job to fill, you can take action immediately.
Submission lists provide your team with visibility into your submissions and open jobs.
Filter the list to quickly see relevant information like candidate status and job status.
With an email inbox gadget, you can see all the relevant information about your candidate in one place.
Add notes, parse CVs, or attach files without leaving your inbox.
You'll get familiar with the search function for any recruiting software you use, but you shouldn’t have to re-create your searches every time.
This feature prevents you from having to construct a new search every time you need to find out certain information.
Why ask it?
Recruiters have unique demands. Solutions that aren’t built with recruitment industry recruiters in mind may lack core functionalities.
Why ask it?
A recruitment CRM is not an island. If your recruitment CRM integrates with every tool you use, you’ll be more productive and effective.
Recruiters like to work on-the-go. A native mobile app lets them be productive wherever they are.
Case studies allow you to see if agencies with similar use-cases were able to be successful with your recruitment CRM.
To get value out of your recruitment CRM, your recruiters need to know how to use it. Find out how long it takes to onboard your team and learn what training resources are available.
Streamline daily tasks with faster source, search, and match
Leverage relationship insights to deliver a superior candidate experience
Run your business by the numbers using recruitment-specific, actionable reports
Sense helps recruitment agencies build automated communications with candidates across their entire journey. With a seamless Bullhorn integration, you can make your outreach relevant and timely. On average, recruiting teams using Sense see their candidate NPS double and redeployment rates increase to almost 30%.
TextUs helps your team get ahold of anyone, anywhere. Recruiters can text from their computer, smartphone, or right from within Bullhorn, all while managing multiple conversations at once. Recruiters can also save and share templates, creating a uniform candidate outreach method.
SourceBreaker is an award winning End to End Search platform that finds Recruiters more of the best candidates, then at the click of a button, matches them to multiple live vacancies, and helps identify the hiring manager, providing multiple opportunities to place every candidate found in seconds.
Recruiters and sales teams make hundreds of calls a week. How much wasted time occurs in between calls. Streamline critical communications directly within Bullhorn - Click to dial, power dialing from tear sheets, native pop-up notes, integrated IM & Texting, automatic call recording, and more.
cube19 is the #1 Growth Analytics Platform for the global recruitment industry. Embedded within Bullhorn, cube19 provides self-serve analytics, easy to use ad hoc reporting, and gamification functionality to help recruitment companies to increase revenue, improve data quality, and motivate teams. Whether you want to improve staff retention, grow your new business, repeat business, contract revenue or bottom line, cube19 will accelerate your growth whilst building a data-driven culture.
RSM’s pay, bill, and accounting solution InTime has been specifically designed for recruitment and staffing agencies to automate and streamline the core back office functions of timesheet and expense processing, payroll, billing, contract management, accounting, and reporting. Combine InTime with RSM’s cloud-based accounting software and reporting portal for a fully integrated back office solution suitable for agencies of all sizes, from start ups to multinationals with overseas branches. RSM also offers outsourced payroll, billing and accounting services delivered by qualified experts.
"We can’t imagine running our business without Bullhorn. We’ve seen our time-to-fill rate drop by over 40% since implementation.”
Interested in growing your business with Bullhorn Recruitment CRM? Complete the form below to speak with our sales team.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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