For today’s sales teams, managing customer relationships with the most timely customer information is critical, and given how busy most sales professionals are, it’s imperative to have tools that are user-friendly and easy to adopt. It’s all too common to waste time and resources searching for customer information in disconnected systems. Unified tools that offer your teams access to information across the organization provide insight that helps guide successful sales engagements and increases customer value.
Bullhorn CRM has changed the game for sales organisations with a cloud-based sales CRM solution aligned with how users work and designed with a modern look and feel, similar to consumer applications like Google and Facebook. Your team can accomplish tasks in less time than ever before, with fewer clicks and less data entry.
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Bullhorn’s patent-pending relationship tracking technology intelligently centralises multiple prospect communication streams so sales can readily capture new opportunities and accelerate customer wins, helping to streamline your entire sales process.
Most B2B companies in service-oriented businesses thrive on repeat client business. In the recruitment industry, for instance, you know that obtaining that first job order is only half the battle; nurturing and maintaining relationships is critical to success. However, recruitment agency client relationships can be difficult to manage, with a high number of touch-points and significant expectations for delivery and support.
Most CRM systems today are transaction-oriented and do not provide the tools to successfully manage relationships over time.
With Bullhorn’s sales CRM, every customer touch-point becomes an opportunity to connect and strengthen your existing and future relationships. Your entire organisation can collaborate and gain visibility into the most accurate customer information. This connectivity empowers your organisation to engage intelligently and consistently with customers, creating lasting relationships. Built-in dashboards and reporting extend the solution even further – allowing your sales and delivery teams to anticipate and forecast customer needs and uncover new opportunities at each stage of the customer lifecycle.
Bullhorn CRM provides the ease-of-use today’s organisations require to achieve their business growth objectives. Your team can engage with clients and nurture complex B2B relationships. Bullhorn delivers its recruitment and sales CRM platform through any mobile device or tablet, allowing users to manage customer relationships anywhere, at any time. It provides a proven solution that delivers the scalability, security, and reliability that your organisation needs for success.
Let us help you choose the perfect solution for your firm.
Learn More About Bullhorn
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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