Is your agency looking to purchase or upgrade an applicant tracking system (ATS)? Are you feeling overwhelmed with the evaluation process?
Today, recruitment agencies face a variety of unique challenges, as well as deal with the realities of a tight economy and a recruitment landscape that is constantly changing. Additionally, increased competition and client service demands have made an efficient and secure workflow an even more critical business issue.
Recruitment technology is specifically built to accelerate recruitment processes and enable recruitment teams to collaborate more effectively. Clearly, a more productive and efficient team makes more placements and therefore grows more revenue. While recruitment agencies have long been dependent on different and disparate technologies to produce results, they have only recently become more reliant on fully integrated systems that can tie them all together. Many recruitment agencies have learned that using multiple disconnected systems results in redundancy and poor data quality due to natural human error.
By fully automating the recruitment process with an applicant tracking system (ATS) or recruitment CRM system, recruitment professionals are able to spend more time building the relationships that drive their business and less time shuffling paper, manually searching the internal database, and combing the web for qualified candidates. A fully integrated system will improve the speed at which an agency operates, which can increase revenue by as much as 35%.
In searching for the right solution, recruitment agencies can scour numerous ATS software reviews to learn more about industry vendors and their products. Many agencies understand that hearing directly from customers and learning about their experiences with different vendors can greatly contribute to the overall decision as to which solution to purchase.
ATS software reviews will give your agency more insight into the vendor’s reputation with its clients, which is extremely important to understand. After all, you’re looking for a software provider that has a good reputation for supporting its product. You can also look into client references and testimonials as you make your recruitment software comparisons. It may take some time and energy on your end to evaluate these ATS software reviews, but it will be well worth the effort. If you find a positive general consensus across all sources, then you will feel more confident purchasing a solution from the chosen vendor.
Other things to consider as you evaluate different ATS solutions include workflow management, mobile access, business intelligence, and social recruitment offerings. The functionality you prioritise all greatly depends on your agency’s requirements. As you define your requirements, think about the things that your current workflow may lack now that you’d like to see in the new system. Consider your team’s goals and use this information to evaluate different ATS solutions.
Before you even sit through a demo, make sure you have discussed your agency’s challenges with the vendor so they thoroughly understand your needs. Walk them through your recruitment process and inform them of the areas you’d like to improve. You want the ATS solution to work the way your recruitment consultants work so they can perform at optimum efficiency. Improving speed in the placement process has an immediate impact on top-line growth. In fact, 57% of candidates who are successfully placed are submitted by recruitment consultants within the first 24 hours, according to the Ultimate Revenue Roadmap.
Despite the intricate process of evaluating multiple solutions, it’s important to spend the right amount of time researching in order to find a system that is a good fit for your organisation. The last thing you want to do is spend thousands of dollars on a solution that doesn’t meet the needs of your agency in the long run. Do the hard work up front. It will pay off in the end.
Let us help you build the perfect solution for your firm.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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