{"id":62112,"date":"2018-10-01T11:47:12","date_gmt":"2018-10-01T10:47:12","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?post_type=customer_blog&p=62112"},"modified":"2019-05-01T16:42:40","modified_gmt":"2019-05-01T15:42:40","slug":"behind-bullhorn-mike-fleming","status":"publish","type":"customer_blog","link":"https:\/\/www.bullhorn.com\/uk\/customer-blog\/behind-bullhorn-mike-fleming\/","title":{"rendered":"Behind Bullhorn: Mike Fleming"},"content":{"rendered":"

 <\/p>\n

At Bullhorn, we\u2019ve made it our mission to create an incredible customer experience, and in doing so, we\u2019ve hired some incredibly talented people who put our core purpose into action every day, in everything they do. Introducing Behind Bullhorn: A spotlight series on those employees, bringing to life the unique personalities that drive our business. <\/em><\/p>\n

We begin our series with Mike Fleming, Bullhorn\u2019s Business Development Manager, Global Lead. Mike plays an important role at Bullhorn, sitting on the fence between marketing demand generation and sales, leading a junior sales team of Business Development Representatives (BDRs).<\/p>\n

The Doorway to Bullhorn<\/strong><\/h2>\n

The BDRs are the first point of contact for any prospective customer, and Mike\u2019s day-to-day role includes ensuring that the team is prepared with the tools to make these conversations meaningful. \u201cWhen someone gets on the phone with us, it\u2019s important that they know they\u2019re in right place, but also that they\u2019re talking to a human,\u201d says Mike. And while these conversations are important, cultivating professional growth is the most rewarding part of Mike\u2019s role.<\/p>\n

\u201cI like to see others succeed,\u201d Mike says. \u201cHaving my three or four initial hires move into sales and succeed has been a proud moment to me. They make up a significant portion of the team and are now driving a really positive experience. Seeing how far they\u2019ve come has been incredibly rewarding.\u201d<\/p>\n

Training the Team<\/strong><\/h2>\n

Another important aspect of Mike\u2019s job is the role he plays in preparing his team to take the next step in their careers.<\/p>\n

\u201cI really try to hone them as professionals,\u201d Mike says. \u201cI teach them what it\u2019s like and what it takes to work in an office. Whether you look at it personally or professionally, it\u2019s important that they understand how their brand fits, how they see themselves within the team and organisation, and to help them build on that every day.\u201d<\/p>\n

Creating a Winning Culture<\/strong><\/h2>\n

Mike fosters a positive culture on his team by recognising and celebrating the small victories, but by also ensuring there\u2019s encouragement to meet goals. \u201cThere needs to be a healthy level of stress in order to get our jobs done right,\u201d Mike says. \u201cBut that doesn\u2019t have to come at the expense of having a good time. I teach them that if you put in a good day\u2019s work and hustle hard, you can leave the office and relax.\u201d<\/p>\n

Beginnings at Bullhorn<\/strong><\/h2>\n

Mike hasn\u2019t always been the Global BDR Manager, however. After growing up in Exeter, New Hampshire, Mike moved to Boston to study Economics at Suffolk University\u2014and hasn\u2019t left since. In December 2015 Mike joined Bullhorn as an Account Executive. And while Mike\u2019s role in the organisation has evolved since 2015, so has the company.<\/p>\n

Since he started with Bullhorn, Mike said the biggest changes he\u2019s seen are the increase in interdepartmental communication and the improved relationships with customers. Employees across the organisation are constantly thinking about what happens after a customer is onboarded, and are conscious of how everyone\u2019s role might affect the customer experience.<\/p>\n

Lessons Learned <\/strong><\/h2>\n

The most important lesson Mike has learned in his three years at Bullhorn is to always check your ego. \u201cDon\u2019t worry about what you think you should be, because that\u2019s going to evolve,\u201d Mike said. \u201cYou\u2019re not going to be the same tomorrow as you were yesterday or today. What I\u2019ve learned the most is that every single day, if you allow yourself, you can grow within your role.\u201d<\/p>\n\"\"\n

 <\/p>\n

Favourite 90s jam?<\/strong>
\nSemi-Charmed Life by Third Eye Blind.<\/p>\n

What TV character are you?<\/strong>
\nMarty Byrde, Ozark.<\/i><\/p>\n

Where would we most likely find you outside the Bullhorn office?<\/strong>
\nGolfing.<\/p>\n

Describe your high school self in one word.<\/strong>
\nNuisance.<\/p>\n

What is the weirdest job or worst summer job you\u2019ve ever had?<\/strong>
\nPaperboy.<\/p>\n

Biggest pet peeve?<\/strong>
\nWhen someone gets on either the train or an elevator before letting people off.<\/p>\n

Favourite food?<\/strong>
\nBaguettes.<\/p>\n

Least favourite food?<\/strong>
\nTomatoes.<\/p>\n

Best concert you\u2019ve ever attended?<\/strong>
\nArcade Fire with Blondie.<\/p>\n

Dream dinner guest?<\/strong>
\nLeonardo DiCaprio.<\/p>\n

Favourite place to eat in Boston?<\/strong>
\nQuattro.<\/p>\n

Movie or TV show you\u2019re ashamed to admit that you love?<\/strong>
\nThe Village<\/i> or The Happening.<\/i><\/p>\n

Biggest phobia?<\/strong>
\nBees.<\/p>\n

Dream concert?<\/strong>
\nLed Zeppelin.<\/p>\n

Top item on your bucket list?<\/strong>
\nLanding a pontoon plane on a remote island.<\/p>\n

If Hollywood made a movie about your life, who would play you?<\/strong>
\nChristian Bale.<\/p>\n

Favourite quote?<\/strong>
\nGene Wilder in Charlie & the Chocolate Factory<\/i>: “So much time, and so little to do. Wait a minute. Strike that. Reverse it.”<\/p>\n\"Mike\n

Mike and his team of BDRs<\/em><\/p>\n

<\/a><\/p>\n

\n

Keen to get the latest Bullhorn tips, product news, and updates straight to your inbox? Subscribe to the Customer Blog<\/a> today and make sure you never miss a thing!\u00a0<\/span><\/p>\n\"Bullhorn<\/a>\n","protected":false},"excerpt":{"rendered":"

Introducing Behind Bullhorn: A spotlight series which brings to life the unique personalities that drive our business.<\/p>\n","protected":false},"author":270,"featured_media":61827,"parent":0,"menu_order":0,"template":"","class_list":["post-62112","customer_blog","type-customer_blog","status-publish","has-post-thumbnail","hentry","customer_blog_category-life-at-bullhorn"],"acf":[],"yoast_head":"\nBehind Bullhorn: An Interview with BDR Manager for NA, Mike Fleming<\/title>\n<meta name=\"description\" content=\"Introducing Behind Bullhorn: A spotlight series which brings to life the unique personalities that drive Bullhorn's business. 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