{"id":71211,"date":"2022-04-04T09:00:48","date_gmt":"2022-04-04T08:00:48","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?post_type=customer_blog&#038;p=71211"},"modified":"2022-04-04T14:29:26","modified_gmt":"2022-04-04T13:29:26","slug":"managing-users-usertypes","status":"publish","type":"customer_blog","link":"https:\/\/www.bullhorn.com\/uk\/customer-blog\/managing-users-usertypes\/","title":{"rendered":"Support Tip: Managing Your Users &#038; Usertypes"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Clients often ask me, \u201chow can I create a new user account?\u201d and &#8220;how do I disable this user?\u201d Or \u201cwe need to update this user\u2019s email address &#8211; can you help?\u201d If you\u2019ve ever asked or pondered any of these questions, this blog post is for you! Today I\u2019m going to walk you through doing all of the above, as well as looking at usertype entitlements and updating the usertype associated with an account.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s say you have a new employee starting next Monday, and you want to set up their account ahead of time. This way they\u2019ll be able to start using the Bullhorn Learning Hub* straight away!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">*I had to plug the Learning Hub somewhere in here &#8211; really,\u00a0 you should give it a go!<\/span><\/p>\n<h3>Adding a User Account<\/h3>\n<p><span style=\"font-weight: 400;\">There are a couple of different ways to create new user accounts, however the easiest way to action this is by <\/span><i><span style=\"font-weight: 400;\">copying<\/span><\/i><span style=\"font-weight: 400;\"> an existing user with a similar role:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Admin<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Users<\/b><span style=\"font-weight: 400;\"> and then the <\/span><span style=\"font-weight: 400;\">pencil icon<\/span><span style=\"font-weight: 400;\"> next to a user account you would like to copy:<\/span> <span style=\"font-weight: 400;\">\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71212\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed.png\" alt=\"\" width=\"113\" height=\"34\" \/><\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the user account opens, click the blue <\/span><b>Copy User<\/b><span style=\"font-weight: 400;\"> button in the top right corner:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71213\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed1.jpg\" alt=\"\" width=\"319\" height=\"37\" \/><\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A pop-up message will appear advising you will be charged for any new accounts you create. You can select <\/span><b>OK<\/b><span style=\"font-weight: 400;\"> here to close it down.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the page refreshes, you can start filling out the required information for your new user! Some tips for this section:\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the <\/span><b>Username<\/b><span style=\"font-weight: 400;\"> field, I would recommend using the same format as other users for consistency. For example, if you have \u2018john.bh\u2019 as a user, your new user would therefore be \u2018emily.bh\u2019.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>Usertype<\/b><span style=\"font-weight: 400;\">,<\/span><b> Private Label <\/b><span style=\"font-weight: 400;\">and<\/span><b> Primary Department<\/b><span style=\"font-weight: 400;\"> all will have copied over from the user you copied to create this new account, so the information in here will be pre-populated. Quite often new users require a different usertype, so we\u2019ll be coming back to this later on!<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within the <\/span><b>Email Settings<\/b><span style=\"font-weight: 400;\"> section, the <\/span><b>Primary Email\/Reply to:<\/b><span style=\"font-weight: 400;\"> field will display the email domain tied to the copied user. If your new user has a different email domain, you will need to contact our Support Team with proof your organisation owns the domain so they can add this in for you.<\/span><\/li>\n<\/ul>\n<\/li>\n<li>Once you press <b>Save<\/b>, you\u2019ll have the ability to create a password for the new user. You may find it easier to have the new user create their own password by following the Forgotten Password link when logging in <a href=\"https:\/\/www.bullhorn.com\/client-login\/\">here<\/a>. Either way works!<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We\u2019re creating a new user account because one of your recruiters left this past week as they\u2019re starting their own recruitment agency. So how do we manage their data and account from here?<\/span><\/p>\n<h3>Disabling a User Account<\/h3>\n<p><span style=\"font-weight: 400;\">Before disabling a user, I recommend transferring their records to an active user who will then appear in the <\/span><b>Owner<\/b><span style=\"font-weight: 400;\"> field of those records. You don\u2019t need to worry about notes, attachments, and emails associated with the records being lost, as these remain on the records once the transfer is complete.\u00a0<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Admin<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Users<\/b><span style=\"font-weight: 400;\"> and then the <\/span><span style=\"font-weight: 400;\">pencil icon<\/span><span style=\"font-weight: 400;\"> next to the user you would like to transfer records from: <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71212\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed.png\" alt=\"\" width=\"113\" height=\"34\" \/><\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the user account opens, click the blue <\/span><b>Records Transfer<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> button in the top right corner:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71213\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed1.jpg\" alt=\"\" width=\"319\" height=\"37\" \/><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span><b>Records<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> drop-down, select which record type you would like to transfer:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71214\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-1.png\" alt=\"\" width=\"512\" height=\"163\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span><b>Transfer Ownership to:<\/b><span style=\"font-weight: 400;\"> drop-down, select the desired user and press <\/span><b>Transfer<\/b><span style=\"font-weight: 400;\">: \u00a0 <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71215\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-2.png\" alt=\"\" width=\"512\" height=\"125\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repeat as necessary until all records have been transferred.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">If the user you are disabling also has any <\/span><b>Tearsheets <\/b><span style=\"font-weight: 400;\">you would like to keep, you will need to recreate these to be able to manage them moving forwards. If you can\u2019t see any Tearsheets under the user\u2019s name, they might have set them to <\/span><span style=\"font-weight: 400;\">private<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To view these, you will first need to log in as the user and set the Tearsheets to public, then log back in as yourself and follow the steps below:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Tearsheets<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the <\/span><b>Owner<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> column, filter for the name of the user you are disabling:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71216\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-4.png\" alt=\"\" width=\"230\" height=\"121\" \/><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Open the Tearsheet you would like to manage by clicking the blue, hyperlinked name:<\/span><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71217\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-3.png\" alt=\"\" width=\"275\" height=\"207\" \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the Tearsheet opens, the default amount of records displayed will be 10, however, this can be changed in the <\/span><b>Items per Page<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> drop-down:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71218\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-5.png\" alt=\"\" width=\"316\" height=\"247\" \/><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the top checkbox on the left-hand side of the page to select the records, and then the <\/span><b>Selected<\/b><span style=\"font-weight: 400;\"> button. From here, click Add to <\/span><b>Tearsheet<\/b><span style=\"font-weight: 400;\">: <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71219\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-15.png\" alt=\"\" width=\"179\" height=\"279\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the pop-up, you can choose to add these records to an existing or new Tearsheet and then <\/span><b>Save<\/b><span style=\"font-weight: 400;\">:<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71220\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-6.png\" alt=\"\" width=\"512\" height=\"287\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You can repeat the steps above as many times as necessary to recreate the disabled user\u2019s Tearsheets.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You might also need to action something similar if the user you are disabling owns <\/span><b>Distribution Lists<\/b><span style=\"font-weight: 400;\"> that you would like to utilise moving forwards.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are using <\/span><b>Novo<\/b><span style=\"font-weight: 400;\">, you can view Distribution Lists that belong to disabled user accounts easily by going to your <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt;<\/span><b> Distribution Lists<\/b><span style=\"font-weight: 400;\"> &gt; and filtering on <\/span><b>All Disabled Users:<\/b><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71221\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-8.png\" alt=\"\" width=\"227\" height=\"190\" \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you are using <\/span><b>S Release<\/b><span style=\"font-weight: 400;\">, you will need to recreate the Distribution Lists the disabled user owns to be able to manage the lists in the future. To do this:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Home<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Distribution Lists<\/b><span style=\"font-weight: 400;\">: <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71222\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-9.png\" alt=\"\" width=\"146\" height=\"170\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the arrow next to <\/span><b>Distribution Lists <\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">and into the checkbox beside the name of the user you are disabling:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71223\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-10.png\" alt=\"\" width=\"232\" height=\"160\" \/><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the <\/span><span style=\"font-weight: 400;\">pencil<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> next to the name of the Distribution List to open up the Edit window:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71224\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-11.png\" alt=\"\" width=\"512\" height=\"121\" \/><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From here, update the name of the Distribution List (and if necessary the <\/span><b>Type<\/b><span style=\"font-weight: 400;\">) and then choose <\/span><b>Save as New<\/b><span style=\"font-weight: 400;\">:<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71225\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-12.png\" alt=\"\" width=\"454\" height=\"342\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Once the steps above have been completed as many times as necessary, it\u2019s then very simple to disable the user account:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Admin<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Users<\/b><span style=\"font-weight: 400;\"> and then the <\/span><span style=\"font-weight: 400;\">pencil icon<\/span><span style=\"font-weight: 400;\"> next to a user account you would like to disable.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within the <\/span><b>Account Information<\/b><span style=\"font-weight: 400;\"> section, simply switch <\/span><b>Account<\/b><span style=\"font-weight: 400;\"> from <\/span><span style=\"font-weight: 400;\">Enabled<\/span><span style=\"font-weight: 400;\"> to <\/span><span style=\"font-weight: 400;\">Disabled<\/span><span style=\"font-weight: 400;\"> and then <\/span><b>Save<\/b><span style=\"font-weight: 400;\">: <\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71226\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-13.png\" alt=\"\" width=\"238\" height=\"32\" \/><\/span><\/p>\n<h3>Usertypes<\/h3>\n<p><span style=\"font-weight: 400;\">Back to your new user; do we need to assign them to the Admin usertype instead of the Standard usertype copied from the disabled user? Let\u2019s find out!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When your Bullhorn database is created, usertypes are assigned to each user account. Every usertype comprises a set of <\/span><b>entitlements<\/b><span style=\"font-weight: 400;\"> that control what the user can see and do within Bullhorn.\u00a0<\/span><span style=\"font-weight: 400;\">The usertypes I\u2019ve included below (with an overview of their entitlements) more often than not meet our client\u2019s needs, but if you are using the Corporate or Enterprise editions of Bullhorn, you can request the following usertypes be modified, or have new usertypes created.\u00a0<\/span><\/p>\n<p><strong>Admin<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can run all reports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can configure the database by using Categories &amp; Skills, Field Mappings, System Settings, View Layout, and Entity Titles<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can manage user accounts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can import, export, mass delete, and mass update records<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can approve Placements and Change Requests<\/span><\/li>\n<\/ul>\n<p><b>Manager<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can run all reports\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can import and mass update records<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can approve Placements and Change Requests<\/span><\/li>\n<\/ul>\n<p><b>Standard<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can add, view and edit:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Notes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Tasks<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Records<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Submissions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Interviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Placements<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>User-Bullhorn<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may have noticed a user in your database called the <\/span><b>Unassigned User<\/b><span style=\"font-weight: 400;\">. Bullhorn uses this account as a placeholder for records that don\u2019t yet have owners or to import data against. Don\u2019t worry, you\u2019re not charged for this account!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to take a look, you can see a complete list of the usertypes above and their action entitlements <\/span><a href=\"https:\/\/help.bullhorn.com\/bhatsTopics\/s\/article\/ATS-Understanding-Bullhorn-User-Action-Entitlements?LS=Website&amp;LSD=CustomerBlog_UK&amp;LA=CustomerBlog_UK_21_04_12&amp;LAD=CustomerBlog_UK_21_04_12&amp;utm_source=customerblog_uk&amp;utm_medium=website&amp;utm_campaign=customerblog_uk_21_04_12\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3>Updating a user\u2019s Usertype<\/h3>\n<p><span style=\"font-weight: 400;\">Now that we know more about usertypes, we\u2019ve decided we would actually like to assign our new user to the Admin usertype, instead of the Standard they have been copied from. So how do we do this?\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Menu<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Admin<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Users<\/b><span style=\"font-weight: 400;\"> and then the <\/span><span style=\"font-weight: 400;\">pencil icon<\/span><span style=\"font-weight: 400;\"> next to the user whose usertype needs updating.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the <\/span><b>Usertype<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> drop-down, search for the name of the desired usertype:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-71227\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/unnamed-14.png\" alt=\"\" width=\"366\" height=\"136\" data-wp-editing=\"1\" \/><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the correct usertype in the drop-down and press <\/span><b>Save<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><b>Note<\/b><span style=\"font-weight: 400;\">: If a usertype isn\u2019t being used by at least one enabled user at your company, it won\u2019t display as an option in the drop-down. If this is the case, our Support Team can assign the desired usertype to any user account for you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the desired usertype is assigned to a disabled user, their account will need re-enabling for you to choose this option, but then you can disable their account once more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once this has been completed, the usettype will show as an option in the drop-down moving forward.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are interested in finding out more about any of the topics above, all of our User Management documentation can be found <\/span><a href=\"https:\/\/help.bullhorn.com\/bhatsTopics\/s\/topic\/0TO3g00000001ogGAA\/user-management?LS=Website&amp;LSD=CustomerBlog_UK&amp;LA=CustomerBlog_UK_21_04_12&amp;LAD=CustomerBlog_UK_21_04_12&amp;utm_source=customerblog_uk&amp;utm_medium=website&amp;utm_campaign=customerblog_uk_21_04_12\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. If you would prefer to watch this in video form, you can also enroll in the <\/span><b>User Management<\/b><span style=\"font-weight: 400;\"> course within the Learning Hub!<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><a href=\"https:\/\/www.bullhorn.com\/uk\/subscribe-to-blog\/?LS=Website&amp;LSD=CustomerBlog_UK&amp;LA=CustomerBlog_UK_21_04_12&amp;LAD=CustomerBlog_UK_21_04_12&amp;utm_source=customerblog_uk&amp;utm_medium=website&amp;utm_campaign=customerblog_uk_21_04_12\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-71228 size-full\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/tips_and_tricks_V2-1.jpg\" alt=\"bullhorn customer blog\" width=\"1351\" height=\"291\" srcset=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/tips_and_tricks_V2-1.jpg 1351w, https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2021\/04\/tips_and_tricks_V2-1-768x165.jpg 768w\" sizes=\"auto, (max-width: 1351px) 100vw, 1351px\" \/><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to create, update, and disable Bullhorn user accounts and the differences between usertype entitlements in this support tip. <\/p>\n","protected":false},"author":421,"featured_media":72239,"parent":0,"menu_order":0,"template":"","class_list":["post-71211","customer_blog","type-customer_blog","status-publish","has-post-thumbnail","hentry","customer_blog_category-learning","customer_blog_category-product"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Tip: Managing Your Users &amp; 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