{"id":75703,"date":"2022-08-09T14:45:28","date_gmt":"2022-08-09T13:45:28","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?post_type=customer_blog&p=75703"},"modified":"2022-08-09T14:45:58","modified_gmt":"2022-08-09T13:45:58","slug":"say-hello-to-chatbot-your-24-7-digital-recruiter","status":"publish","type":"customer_blog","link":"https:\/\/www.bullhorn.com\/uk\/customer-blog\/say-hello-to-chatbot-your-24-7-digital-recruiter\/","title":{"rendered":"Say Hello to Chatbot, Your 24\/7 Digital Recruiter"},"content":{"rendered":"

Chances are, you\u2019ve heard the news: we\u2019re in the midst of a global talent shortage. <\/span>In our annual survey of more than 4,000 global recruitment industry professionals<\/span><\/a>, the talent shortage was listed as the top challenge for 2022. Everyone is feeling the pinch.<\/span><\/p>\n

What does this mean for you? Agencies need to work harder to attract talent and amplify the experience that talent has with them to maintain engagement. It\u2019s become more difficult to fill the same jobs as it was two to three years ago. That\u2019s why an engaged talent pool \u2013 one that you can rely upon as active candidates, is highly receptive, and is happy to refer you to others \u2013 is so important.\u00a0<\/span><\/p>\n

The latest tool in building a highly engaged talent pool is a 24\/7 digital recruiter powered by Bullhorn Automation. Say hello to Chatbot.<\/span><\/p>\n

We spoke with Liam Ryan, Product Marketing Manager, Automation & AI, and Ben Carter, Senior Director Sales & Strategy, Automation & AI to learn how the Chatbot can help you achieve fewer dropouts in the hiring process, reduced time to fill, more referrals, more redeployment, and more placements.\u00a0<\/span><\/p>\n

Read our recap below, or <\/span>watch the webinar recording here<\/span><\/a>, featuring a live demo.<\/span><\/p>\n

The candidate paradox<\/h2>\n

The good news: candidates want to work with recruiters. According to our <\/span>Global Recruitment Insights & Data (GRID) talent survey<\/span><\/a>, 66% of workers have a favourable opinion of recruiters, and 70% of talent want human interaction during the job search process. However, paradoxically, candidates are also craving a better experience. 50% have given up on a job because the process took too long, 43% cited poor communication as the primary reason for a poor experience, and 93% of freelance workers say that working with online talent platforms is easier.<\/span><\/p>\n

This paradox presents an opportunity for agencies who are ready to <\/span>meet the moment<\/span><\/a> and provide the experience candidates crave. Those that do have the potential for rapid growth. When times are hard, those who react best rise to the top.<\/span><\/p>\n

Changing workforce dynamics<\/h2>\n

Additionally, your strategy must account for changing workforce dynamics. We now have a talent pool made up of four distinct generations, each with its own preferences, motivations, traits, and perspectives. How can agencies meet all of these expectations at once?<\/span><\/p>\n\"\"\n

Each of these varied communication preferences \u2013 from face-to-face to email, SMS to social \u2013 needs to be considered when shaping your communication strategy. All of this adds up to creating an omnichannel experience.<\/span><\/p>\n

Omnichannel communication<\/h2>\n

There\u2019s a crucial difference between omnichannel and multichannel. You may already be using multiple forms of communication, like email, SMS, and surveys. But as part of an omnichannel experience, each method is synced as part of one cohesive experience, with data flowing back to your ATS. You want your communication to feel like an all-in-one, seamless engagement experience for your clients and your candidates. This way, you meet the expectations and preferences of the talent pool while providing an exceptional experience at all times.<\/span><\/p>\n\"\"\n

Create a digital experience with Chatbot<\/h2>\n

The Bullhorn Chatbot functions as the digital arm of the omnichannel experience. Chatbot provides a digital platform across the complete recruitment lifecycle to engage with candidates and clients, creating streamlined, easy-to-use engagements, ultimately speeding up the hiring process and providing an incredible experience.<\/span><\/p>\n

Chatbot provides more touchpoints for your candidates and clients to engage with your business:<\/span><\/p>\n