{"id":59559,"date":"2017-09-06T14:58:31","date_gmt":"2017-09-06T13:58:31","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?p=59559"},"modified":"2017-09-11T16:46:44","modified_gmt":"2017-09-11T15:46:44","slug":"candidate-experience-5-things-must-avoid","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/","title":{"rendered":"Candidate Experience: 5 Things You Must Avoid"},"content":{"rendered":"<p><span>It\u2019s a theme that has been around for a number of years \u2013 so why is it so many companies still get it so wrong. Is it that recruiters are so focused on filling jobs fast that they forget about the candidate experience? From clunky application processes to lack of feedback, here are our top tips to make sure you are delivering a first class experience for all your candidates.<\/span><\/p>\n<p><strong><span>Non-inclusive recruitment processes<\/span><\/strong><\/p>\n<p><span>According to The Recruitment Industry Disability Initiative, more than half of disabled job seekers say they <a href=\"http:\/\/www.freshbusinessthinking.com\/85-of-disabled-jobseekers-find-applications-challenging\/\" target=\"_blank\" rel=\"noopener\">first faced barriers as early as the application stage<\/a> of the recruitment process \u2013 from inaccessible websites to application procedures that discriminate against some disabled people. Making sure that everyone has a great candidate experience is not only the right thing to do \u2013 it also makes good business sense.\u00a0 In an era dominated by skill shortages, make sure you are not cutting out a hidden talent pool.<\/span><\/p>\n<p><strong><span>Clunky application processes<\/span><\/strong><\/p>\n<p><span>How many clicks does a candidate need to make to apply for a job?\u00a0 Is your application process designed for mobile? How many of you have actually tried applying for a job through your own website?\u00a0 Walking the candidate\u2019s journey can give you great insight on what the candidate experience is really like.<\/span><\/p>\n<p><strong><span>Lack of acknowledgment <\/span><\/strong><\/p>\n<p><span>This is a real bugbear of candidates who often cite the \u201cthank you for your application \u2013 if you don\u2019t hear from us you have been unsuccessful\u201d as just not cutting it. But automated doesn\u2019t have to mean impersonal.\u00a0 <a href=\"https:\/\/www.bullhorn.com\/uk\/customers\/bullhorns-crm-for-humans-enables-the-rapid-expansion-of-uk-engineering-recruitment-agency-by-eliminating-robotic-data-entry\/?utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\">Use your CRM<\/a> to personalise acknowledgments and at the same time encourage people to visit other areas of your site or point them to links that will add value. Don\u2019t forget that even if you are not able to help a candidate, they may know people who you can assist.<\/span><\/p>\n<p><strong><span>Lack of engagement <\/span><\/strong><\/p>\n<p><span>If your potential candidates and network only hear from you when you have a vacancy; what does that say about your candidate relationships? Your CRM can help you maintain an appropriate dialogue ensuring that you always have an engaged pipeline.\u00a0 And with <a href=\"https:\/\/www.bullhorn.com\/uk\/blog\/2017\/08\/hosting-discussion-gdpr\/?utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\">GDPR regulations<\/a> on the horizon, that engagement is going to become even more important. Your clients understand the values of talent pipelines \u2013 make sure they are not beating you to the post.<\/span><\/p>\n<p><strong><span>Poor onboarding<\/span><\/strong><\/p>\n<p><span>Your contractors can be your biggest brand advocates \u2013 but if your onboarding processes are inefficient they can also become your worst PR! Ensure that you have an <a href=\"https:\/\/www.bullhorn.com\/uk\/products\/onboarding\/?utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\">efficient and automated process<\/a> so that candidates have access to a secure portal to complete and sign documents \u2013 faxing time sheets is so 1990s!<\/span><\/p>\n<p><span>Candidates are your lifeblood \u2013 make sure the experience they get isn\u2019t just good \u2013 but great! Find out more about how to deliver the best candidate experience at <a href=\"http:\/\/bullhornlive.bullhorn.com\/?LS=Website&amp;LSD=Blog_UK&amp;LA=BHLive_17&amp;LAD=BHLive_17&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\">Bullhorn Live<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<a href=\"http:\/\/bullhornlive.bullhorn.com\/?LS=Website&amp;LSD=Blog_UK&amp;LA=BHLive_17&amp;LAD=BHLive_17&amp;utm_source=blog&amp;utm_medium=website\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/08\/Add-a-little-bit-of-body-text.png\" alt=\"\" width=\"1350\" height=\"290\" class=\"alignnone size-full wp-image-59457\" srcset=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/08\/Add-a-little-bit-of-body-text.png 1350w, https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/08\/Add-a-little-bit-of-body-text-768x165.png 768w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>Why do recruiters keep forgetting about candidate experience? We have summed up a few tips to make it easier. Here are the things you need to avoid to create a good candidate experience.<\/p>\n","protected":false},"author":141,"featured_media":59561,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-59559","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Candidate Experience: 5 Things You Must Avoid - Bullhorn UK<\/title>\n<meta name=\"description\" content=\"Recruiters might be so focused on filling jobs fast that they forget about the candidate experience. Here are top tips to deliver a first class experience\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Candidate Experience: 5 Things You Must Avoid - Bullhorn UK\" \/>\n<meta property=\"og:description\" content=\"Recruiters might be so focused on filling jobs fast that they forget about the candidate experience. Here are top tips to deliver a first class experience\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\" \/>\n<meta property=\"og:site_name\" content=\"Bullhorn UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Bullhorn\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-06T13:58:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-09-11T15:46:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/09\/BLOG-11.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Bob McHugh\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bob McHugh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\"},\"author\":{\"name\":\"Bob McHugh\",\"@id\":\"https:\/\/www.bullhorn.com\/uk\/#\/schema\/person\/b133f7a6bb70cf2a822d601b715d278c\"},\"headline\":\"Candidate Experience: 5 Things You Must Avoid\",\"datePublished\":\"2017-09-06T13:58:31+00:00\",\"dateModified\":\"2017-09-11T15:46:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\"},\"wordCount\":472,\"publisher\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/09\/BLOG-11.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\",\"url\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\",\"name\":\"Candidate Experience: 5 Things You Must Avoid - Bullhorn UK\",\"isPartOf\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/09\/BLOG-11.png\",\"datePublished\":\"2017-09-06T13:58:31+00:00\",\"dateModified\":\"2017-09-11T15:46:44+00:00\",\"description\":\"Recruiters might be so focused on filling jobs fast that they forget about the candidate experience. 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Before joining Bullhorn, Bob spent five years at the digital marketing agency, Brafton, as a Social Media and Engagement Manager. He earned his bachelor's degree from Siena College and his MFA in writing from Emerson College. Bob can most commonly be found writing or turning things that aren't games into games.","url":"https:\/\/www.bullhorn.com\/uk\/blog\/author\/bobmchugh\/"}]}},"grav_blocks":null,"card_markup":"<a class=\"card-resource\" href=\"https:\/\/www.bullhorn.com\/uk\/blog\/candidate-experience-5-things-must-avoid\/\">\n\t\t\t<div aria-hidden=\"true\" class=\"card-resource__image-container\">\n\t\t\t<img class=\"card-resource__image\" alt=\"BLOG (11)\" title=\"BLOG (11)\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2017\/09\/BLOG-11.png\" \/>\t\t<\/div>\n\t\t\t<div class=\"card-resource__content\">\n\t\t\t\t<h5 class=\"card-resource__title\">Candidate Experience: 5 Things You Must Avoid<\/h5>\n\t\t\t<\/div>\n<\/a>\n","_links":{"self":[{"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/posts\/59559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/users\/141"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/comments?post=59559"}],"version-history":[{"count":0,"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/posts\/59559\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/media\/59561"}],"wp:attachment":[{"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/media?parent=59559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/categories?post=59559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bullhorn.com\/uk\/wp-json\/wp\/v2\/tags?post=59559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}