{"id":62786,"date":"2019-10-29T11:34:13","date_gmt":"2019-10-29T11:34:13","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?p=62786"},"modified":"2019-11-18T11:13:04","modified_gmt":"2019-11-18T11:13:04","slug":"automation-past-future","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/uk\/blog\/automation-past-future\/","title":{"rendered":"Automation: How the Past is Shaping Our Future"},"content":{"rendered":"<p><i><span style=\"font-weight: 400\">The following post is a companion to our <\/span><\/i><a href=\"https:\/\/herefish.com\/resources\/staffing-automation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><i><span style=\"font-weight: 400\">staffing automation ebook<\/span><\/i><\/a><i><span style=\"font-weight: 400\"> &#8220;Launching Growth: How Automation Is Shaping The Future Of Staffing.&#8221;<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">Do you remember the last time you went into the bank, filled out a withdrawal form, waited in line, and then waited for your request to be processed? I do\u2014it was the early 2000&#8217;s and it&#8217;s only because I had lost my debit card. Aside from that, I&#8217;ve used an ATM for my cash-in-hand needs and I&#8217;m guessing you do the same.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The first ATM machine was installed in London in 1967 and basically changed the way banks operate. Rather than doling out cash manually, a machine (or robot) took that task off of the collective teller&#8217;s plate and enabled them to focus on more important tasks like signing up new customers.<\/span><\/p>\n<p><span style=\"font-weight: 400\">So, how is an ATM relevant to a blog about the recruitment industry? Because the recruitment industry is undergoing a parallel change to the banking industry: repetitive, manual (and often forgotten) tasks are being taken off of the hands of recruiters and salespeople and put into the hands of robots.<\/span><\/p>\n<h3><b>Automation in the Past&#8230;<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Automation started panicking employees as soon as GM coined the term in 1947.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">GM wanted a faster, safer way to get cars off of the conveyor belt and onto the roads. So rather than rely on humans to move a ton of steel through the factory floor, a machine did the heavy lifting. And rather than putting humans out of work, it fostered a new era of growth thanks to the productivity automation afforded.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Think of the ways that automation can improve processes in staffing and recruitment and it becomes clear why, like other industries before it, the field is destined for an automated transformation.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Imagine doing away with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Cold calling<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Rolodexes<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Manual follow-ups<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">And replacing those tasks with:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Automated lead nurturing<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Automated email and text<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Automated applicant tracking systems<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Automated candidate screenings<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">To understand how automation is poised to change the way that agencies staff and recruit for their customers in the future, start by looking at the past.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Automation in recruitment, like auto manufacturing before it, provides an opportunity to facilitate growth at a rapid pace, both for individual agencies and for the industry as a whole. And the sooner an agency can implement automation, the sooner they\u2019ll leave the past behind.<\/span><\/p>\n<h3><b>Automation Today&#8230;<\/b><\/h3>\n<p><span style=\"font-weight: 400\">While we&#8217;re still in the early days of leveraging automation in recruitment, there is an ever-growing list of agencies <\/span><a href=\"https:\/\/herefish.com\/roi\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">seeing ROI<\/span><\/a><span style=\"font-weight: 400\"> and using robots to help with the following:\u00a0<\/span><\/p>\n<p><strong>Improve internal processes.<\/strong><span style=\"font-weight: 400\"> Work faster and smarter, with systems that are significantly less prone to human error.<\/span><\/p>\n<p><b>Improve the candidate and client experience.<\/b><span style=\"font-weight: 400\"> You don\u2019t have to worry about providing consistent follow-up and communication, and your candidates don\u2019t have to worry that they won\u2019t hear back when they submit an application. Automation is also integral in easing the work of gathering feedback and putting that feedback into action.<\/span><\/p>\n<p><b>Improve workflow.<\/b><span style=\"font-weight: 400\"> Automation frees up more time for the revenue-producing activities that you rely on to bolster your bottom line. Robots work hard in the background, leaving humans with the time they need to cover the front-end of the business.<\/span><\/p>\n<h3><b>A Misplaced Fear of Automation<\/b><\/h3>\n<p><span style=\"font-weight: 400\">With the efficiencies outlined above, why isn&#8217;t <\/span><i><span style=\"font-weight: 400\">everyon<\/span><\/i><span style=\"font-weight: 400\">e using automation in their business? Well, we can thank Hollywood for the negative perception automation (robots) holds in our collective psyche.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">There are also some misconceptions about the tools themselves, here is a brief breakdown of those barriers.<\/span><\/p>\n<p><i><span style=\"font-weight: 400\">\u201cWe have a set way of doing things.\u201d<\/span><\/i><span style=\"font-weight: 400\"> Every business has a process, good or bad. While the old &#8216;if it ain&#8217;t broke, don&#8217;t fix it&#8217; mantra may run through your head, there are always areas that can be improved upon. <\/span><a href=\"https:\/\/herefish.com\/resources\/recruiting-automation-workbook\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Critically thinking through your recruiting process<\/span><\/a><span style=\"font-weight: 400\"> will likely uncover gaps where fields aren\u2019t updated, data becomes corrupt, candidates are left in the dark, and so on. Automation isn&#8217;t here to replace your process, it&#8217;s here to make sure it happens the same way, each and every time.<\/span><\/p>\n<p><i><span style=\"font-weight: 400\">\u201cThings won\u2019t get done.\u201d<\/span><\/i><span style=\"font-weight: 400\"> Have you ever forgotten to call or text a candidate on the day of an interview to make sure they know the address or the person they&#8217;re reporting too? I&#8217;m guessing the answer is yes. Sometimes we humans forget. Luckily, automation doesn&#8217;t. Rote tasks like sending reminder texts or emails throughout the recruiting cycle make up just another <em>day in the digital office<\/em> for robots.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400\">\u201cThe candidate experience will suffer.\u201d<\/span><\/i><span style=\"font-weight: 400\"> Have you ever forgotten to follow-up with a candidate that applied or was rejected for a role? This is the biggest complaint of candidates when dealing with a recruiter &#8211; they often feel like they go into a black hole, never to be contacted again. Create a high-touch experience as people progress through your recruiting cycle and turn candidate perceptions around.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Automation can impact every facet of your business&#8230; TODAY. Spend some time walking through your current processes and understand where robots can plug-in.<\/span><\/p>\n<h3><b>The future&#8230;<\/b><\/h3>\n<p><span style=\"font-weight: 400\">So where do we go from here?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Imagine the perfect future for your recruitment agency.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Are you:\u00a0\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Saving time?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Saving money?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Driving revenue?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Offering the best client and candidate experience?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Then you\u2019re probably using automation.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Moving forward, staffing automation is expected to become as ubiquitous as applicant tracking systems. And if you can\u2019t remember a time before your ATS (or figure out how anybody ever got anything done), then you can easily understand how automation won\u2019t just be a line item to consider but a platform that drives business supports revenue growth and allows your business to compete.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Consider this: currently, passive talent accounts for <\/span><a href=\"https:\/\/business.linkedin.com\/content\/dam\/business\/talent-solutions\/global\/en_us\/c\/pdfs\/Ultimate-List-of-Hiring-Stats-v02.04.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">70 per cent of the global workforce<\/span><\/a><span style=\"font-weight: 400\">.<\/span><span style=\"font-weight: 400\"> And the number one reason that people change jobs? <\/span><a href=\"https:\/\/business.linkedin.com\/content\/dam\/business\/talent-solutions\/global\/en_us\/c\/pdfs\/Ultimate-List-of-Hiring-Stats-v02.04.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Opportunity<\/span><\/a><span style=\"font-weight: 400\">.<\/span><span style=\"font-weight: 400\"> In the future, automation will help your agency find, qualify, and place passive talent with ease, greatly growing your candidate database and ensuring your clients always get the right person for the job.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Reaching passive talent isn\u2019t the only way your business stands to grow exponentially in the future with automation. Effective recruitment is as much about nurturing the candidate experience as it is about qualifying candidates for positions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Think of the gaps that exist today in staffing and recruiting. Almost all of them can be solved with automation, positively affecting the way you do business and how lucrative that business is. Can you afford to opt-out?<\/span><\/p>\n<h3><b>Key takeaways<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Don\u2019t have robots doing your busywork yet? You\u2019ve probably got a lot to get back to. Here\u2019s a quick overview of how your recruitment agency can launch growth with automation.<\/span><\/p>\n<p><b>Robots aren\u2019t new, but they are better.<\/b><span style=\"font-weight: 400\"> Today\u2019s automated capabilities are driven for efficiency and as innovative as it gets. And if you\u2019re ready to ditch cold calls, Rolodexes, and time-wasting on-boarding processes, staffing automation has evolved into the perfect solution.<\/span><\/p>\n<p><b>Overcome the barriers to adoption.<\/b><span style=\"font-weight: 400\"> If your processes are already efficient, automation will make them more so. Any barrier to automation adoption can almost always be remedied by fixing your internal processes first, meaning if you want to put automation to use for your business but are wary about it, your biggest hurdle is probably calling from inside the house.<\/span><\/p>\n<p><b>Early adopters are seeing big rewards.<\/b><span style=\"font-weight: 400\"> Do better-curated leads sound like a win to you? How about faster onboarding and more engaged candidates? Early adopters of automation are already seeing all of this \u2014 and much more. In fact, one Herefish customer has already experienced a 25 per cent to 30 per cent reduction in no call no shows for jobs and interviews.<\/span><\/p>\n<p><b>Process automation?<\/b><span style=\"font-weight: 400\"> Yes, please. Some of the biggest benefits of staffing automation are happening on the backend. By outsourcing rote and manual tasks to the robots, agencies free up more time to focus on the things that drive revenue and help their business grow. Get an average of 20 per cent of full-time equivalent capacity just from handing off your busy work to an automated platform.<\/span><\/p>\n<p><b>Automation is the future.<\/b><span style=\"font-weight: 400\"> The staffing and recruiting industries are perfectly poised to benefit from automation. Some of the industry\u2019s biggest gaps, including an untapped pool of passive talent and disengaged clients, can be effectively filled with the help of automation. If you aren\u2019t looking forward, you\u2019re going to fall behind.<\/span><\/p>\n<p><b>Robots are our friends.<\/b><span style=\"font-weight: 400\"> Shed away your fear of robot overlords. Automation works in tandem with real live people to improve businesses, not in spite of them. Artificial intelligence isn\u2019t scary and it isn\u2019t something to shy away from. Find out just how much there is to be gained, and how you really have nothing to lose.<\/span><span style=\"font-weight: 400\"><\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400\">Herefish can help you put automation to work for your staffing or recruiting firm! <\/span><a href=\"https:\/\/herefish.com\/demo\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Get in touch today<\/span><\/a><span style=\"font-weight: 400\"> and let\u2019s get your robot sidekicks into action.<\/span><\/p>\n<a href=\"https:\/\/www.bullhorn.com\/marketplace\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2019\/10\/Customerblog-footer-V1.png\" alt=\"\" width=\"1350\" height=\"290\" class=\"size-full wp-image-62789 aligncenter\" srcset=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2019\/10\/Customerblog-footer-V1.png 1350w, https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2019\/10\/Customerblog-footer-V1-768x165.png 768w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>The recruitment industry is undergoing shift: repetitive and manual tasks are being taken off of the hands of recruiters and salespeople and put into the hands of robots. Read on for more from Herefish about the history of automation and where it can take the recruitment industry in the future.<\/p>\n","protected":false},"author":260,"featured_media":62787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[584],"tags":[],"class_list":["post-62786","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-trends-and-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automation: How the Past is Shaping our Future | Bullhorn UK<\/title>\n<meta name=\"description\" content=\"The recruitment industry is undergoing shift: repetitive and manual tasks are being taken off of the hands of recruiters and salespeople and put into the hands of robots. 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