After a banner year of growth, what do recruiting professionals care about in 2023? With a renewed focus on winning new business and leveraging technology, more than 2,000 industry professionals worldwide weighed in with their thoughts on the key insights, challenges, and recruitment trends that will be top of mind in the coming year.<\/p>\n
Read on to uncover the insights you need from the 13th annual GRID Industry Trends Report. You can also explore the top recruiting trends in detail on the Global Recruitment Insights and Data (GRID) report page. Find everything you want to know about recruiting in the year ahead in one easy place.<\/p>\n
The recruitment industry grew 11% in 2022, and many recruitment agencies made the most of the opportunities in front of them. What did the top performers do differently to beat the competition? And how are they using technology to get ahead in 2023 and beyond?<\/span><\/p>\n In order to help recruitment professionals prioritise their efforts, we examined the practices of last year\u2019s top performers (who saw year-over-year revenue gains greater than 10%) and those with major losses (who suffered year-over-year revenue losses greater than 10%) to help you navigate the challenges and opportunities ahead.\u00a0<\/span><\/p>\n Winning firms are employing four key strategies to stand out in 2023 and beyond:<\/span><\/p>\n Agencies that continue to invest in their technology and talent pools will be well-positioned for 2023 and beyond. While last year\u2019s biggest winners demonstrated greater technology adoption across the board, three key practices emerged as especially significant.<\/span><\/p>\n Digitise:<\/b> High performers digitised data throughout their business.<\/span><\/p>\n Automate:<\/b> The big winners are twice as likely to use automation heavily throughout their business, an insight consistent with findings about how our own customers use automation.<\/span><\/p>\n Redeploy talent at higher rates:<\/b> For temp agencies, lining up talent for a role before an assignment ended was a major factor for success. The most frequent redeployers were twice as likely to be high performers in revenue growth.<\/span><\/p>\n Digital transformation comes in as the #2 overall priority for agencies for the first time ever. Automation is no longer a question\u2014agencies that don\u2019t keep up risk falling behind. Those who do step up their efforts may enjoy a significant competitive advantage moving forward.<\/span><\/p>\n Rather than feeling overwhelmed by the digital transformation process, leaders in the industry are tackling the challenge head-on. The first, broadest step is to employ a digital <\/span>system of record<\/b> that will help your organisation deliver better customer service, reduce mistakes and redeploy headcount. Next is implementing <\/span>automation <\/b>to reduce manual activity and outrun the competition. Finally, improve your <\/span>talent experience <\/b>through self-service tools that empower candidates in their career search.\u00a0<\/span><\/p>\n Last year, client development wasn\u2019t the top priority for recruitment agencies for the first time in the survey\u2019s 13-year span. Increased skills shortages and unprecedented demand led to a decisive talent-first approach. This year, winning new business makes its return to the top.<\/span><\/p>\n Why is this year different? In short, changes to the recruitment landscape have led agencies to reprioritise winning new clients, driven by the major considerations of <\/span>pricing pressure<\/b>, <\/span>reductions in job requisitions<\/b>, and <\/span>economic uncertainty<\/b>.<\/span><\/p>\nLeveraging technology<\/h2>\n
High-performing agencies leveraged technology to succeed in a challenging environment.\u00a0<\/strong><\/h3>\n
Focusing on digital transformation<\/h2>\n
Top performers are doubling down on digital transformation and technology in 2023.<\/strong><\/h3>\n
Developing new clients<\/h2>\n
After a hiatus, developing new clients is again the number one priority for 2023.<\/strong><\/h3>\n