{"id":77256,"date":"2023-09-12T09:00:07","date_gmt":"2023-09-12T08:00:07","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?p=77256"},"modified":"2023-09-18T08:27:03","modified_gmt":"2023-09-18T07:27:03","slug":"the-power-of-personalisation-tailoring-your-application-process-for-individual-applicants","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/uk\/blog\/the-power-of-personalisation-tailoring-your-application-process-for-individual-applicants\/","title":{"rendered":"The power of personalisation: Tailoring your application process for individual applicants"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Imagine a job application process that\u2019s tailored to the individual needs and preferences of your applicants. This is the power of personalisation \u2014 and it can be a game-changer for your recruitment process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ready to stand out from the competition? Customising your application process could be the answer. Let\u2019s explore the power of personalisation and unpack strategies for creating your best candidate experience yet.<\/span><\/p>\n<h2>The benefits of personalisation<\/h2>\n<p><span style=\"font-weight: 400;\">Would your application process stand out from any other? Chances are, it looks pretty similar to most of your competitors. Application processes are often impersonal and inefficient, with little consideration for the unique needs of each candidate. And while a one-size-fits-all approach may seem a quick, easy option, it can leave applicants feeling disengaged and uninterested. You\u2019re then likely to experience a higher drop-off rate \u2013 or, even worse, poor-quality candidates making it through the hiring process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But take the time to<\/span><i><span style=\"font-weight: 400;\"> personalise <\/span><\/i><span style=\"font-weight: 400;\">your application process, and you\u2019ll reap the rewards. Personalisation benefits employers and applicants alike. As an employer, you can tailor your messaging and speak directly to your ideal candidate pool. You can better focus on individuals\u2019 skills and qualifications and remove bias by omitting info like gender, age, etc. You\u2019ll also engage applicants and attract more top talent, identifying the best candidates quicker and more efficiently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For applicants, personalisation means an enjoyable and efficient experience; they\u2019re interacting with a company that understands their individual needs rather than being subjected to a generic recruitment process. It\u2019s a great way to ensure candidates feel welcome and valued from the very first point of contact with your business.<\/span><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8220;If your process is one size fits all, it\u2019s time for an update. If done well, personalisation can revolutionise your recruitment.&#8221; <\/span><\/i><strong>\u2013 Robert Zammit, Senior Director of Global Talent Acquisition, Bullhorn<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Where do you start when it comes to personalisation? Here are just a few of our recommendations.<\/span><\/p>\n<h2>Analyse your candidate pool<\/h2>\n<p><span style=\"font-weight: 400;\">To start customising your recruitment process, you need to analyse your candidate pool. Consider the skill sets you need and the personality traits that suit the company culture. Leverage your data to understand where potential applicants are coming from, their skill sets, interests, motivations, etc. Once you\u2019re armed with this knowledge, it\u2019s time to craft an approach that caters to their different needs.<\/span><\/p>\n<h2>Create a personalised application journey<\/h2>\n<p><span style=\"font-weight: 400;\">Now, you can start tailoring your recruitment process for each candidate based on specific job roles or departments. This could involve generating customised questions or tasks, making small changes like altering language and phrasing based on experience level, or providing different forms of communication depending on preferences (e.g., video interviews instead of phone calls or face-to-face).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, when interviewing, make sure you customise interview questions based on applicants&#8217; backgrounds and the role you\u2019re hiring for. There\u2019s no one-size-fits-all when it comes to interviews.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can even get creative and incorporate more interactive elements into your application process, like quizzes or assessments, to gain insights into abilities and skill sets \u2013 the possibilities are endless.<\/span><\/p>\n<h2>Integrate tech, data, and AI<\/h2>\n<p><span style=\"font-weight: 400;\">Technology has opened all kinds of opportunities for personalisation. From AI-driven chatbots that respond quickly at every stage of the journey to algorithms that tailor job recommendations for candidates to time-saving filters for employers that remove ineligible applications, if you\u2019re not making the most of tech and data within your recruiting, you\u2019re missing out.<\/span><\/p>\n<h2>Customise forms and assessments<\/h2>\n<p><span style=\"font-weight: 400;\">Want to create a truly tailored experience? Why not look at customising forms and assessments based on individual preferences? For instance, gender-neutral language use is critical in job descriptions and forms if you want to attract a wide range of diverse candidates. Additionally, providing messages that align with and refer to a candidate&#8217;s current stage in the recruitment process is better than sending out generic emails in bulk.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Have you considered offering alternative application methods? Allowing applicants to apply via social media, for example, uncovers further opportunities for reaching and persuading even more candidates to apply.<\/span><\/p>\n<h2>Incorporate feedback from successful employees<\/h2>\n<p><span style=\"font-weight: 400;\">As an employer, it\u2019s important to collect feedback from employees who\u2019ve gone through your application process. Use your employees\u2019 experiences \u2013 good and bad \u2013 as a basis for designing future processes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also ask unsuccessful candidates for feedback on the process. Be aware that their perception may be influenced by your decision not to take them forward on this occasion, but don\u2019t be afraid to ask for insight. It can help you understand where to improve.<\/span><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">\u201cPersonalising the process starts with attracting relevant candidates and ensuring their data is captured accurately. With this foundation, the opportunities are endless.\u201d<\/span><\/i><strong> \u2013 Martin Bramall, Chief Growth Officer, idibu<\/strong><\/p>\n<h2>Real-world examples of personalisation in action<\/h2>\n<p><span style=\"font-weight: 400;\">Want some inspiration for personalising your own application process? Here are just some examples of organisations leading the way.<\/span><\/p>\n<h3><b>McDonald\u2019s \u201cSnaplications\u201d<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Snaplications was a great example of recruitment innovation by McDonald&#8217;s. The fast-food giant successfully reached their target audience of youngsters entering the workplace by inviting them to submit a 10-second SnapChat video application using a McDonald&#8217;s branded filter.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the first 24 hours of launching the campaign, McDonald&#8217;s was <\/span><a href=\"https:\/\/www.mmaglobal.com\/case-study-hub\/case_studies\/view\/46446\"><span style=\"font-weight: 400;\">reported<\/span><\/a><span style=\"font-weight: 400;\"> to have received in the region of 3,000 Snaplications \u2013 four times higher than previous methods brought in over a week! Within the first two days, the brand had made its first hire \u2014 and many more followed in the weeks after, with an impressive 15% of applicants reaching the final recruitment stages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This ground-breaking approach reached an estimated 304 million people in three days, leading to Snaplications becoming a <\/span><a href=\"https:\/\/forbusiness.snapchat.com\/inspiration\/mcdonalds-recruitment-campaign-on-snapchat-receives-more-than-42-000\"><span style=\"font-weight: 400;\">permanent application method<\/span><\/a><span style=\"font-weight: 400;\"> at McDonald&#8217;s in some countries.<\/span><\/p>\n<h3><b>McKinsey\u2019s problem-solving game\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The well-known consulting firm McKinsey &amp; Company is keen to hire staff with strong problem-solving skills, so they\u2019ve come up with a pioneering <\/span><a href=\"https:\/\/www.mckinsey.com\/careers\/mckinsey-digital-assessment\"><span style=\"font-weight: 400;\">digital assessment game<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The game tests a candidate\u2019s problem-solving abilities. Not only does it allow McKinsey to identify stand-out candidates who will be a great addition to their team, it encourages applications through a fun, interactive process for candidates.<\/span><\/p>\n<h3><b>Menlo Innovations\u2019 auditions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Software development company <\/span><a href=\"https:\/\/menloinnovations.com\/\"><span style=\"font-weight: 400;\">Menlo Innovations<\/span><\/a><span style=\"font-weight: 400;\"> is certainly living up to its name when it comes to recruiting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Stepping away from more traditional routes to hiring, Menlo hosts \u2018<\/span><a href=\"https:\/\/www.inc.com\/richard-sheridan\/the-most-unusual-and-effective-hiring-process-you-ll-ever-see.html\"><span style=\"font-weight: 400;\">mass auditions<\/span><\/a><span style=\"font-weight: 400;\">\u2019 throughout the year. At the auditions, candidates are paired up and asked to complete a task that reflects the company\u2019s working style.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Menlo Innovations is heavily focused on teamwork and collaboration. So, interestingly, the aim of the exercise is for candidates to ensure their partner reaches the next stage of the process. Assessors discuss applicants\u2019 performances before deciding whether to progress them to the next stage.<\/span><\/p>\n<h3><b>Slack\u2019s DE&amp;I focus<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The messaging app Slack is renowned for its <\/span><a href=\"https:\/\/slack.com\/intl\/en-gb\/blog\/news\/diversity-at-slack-2\"><span style=\"font-weight: 400;\">dedication to diversity and inclusion<\/span><\/a><span style=\"font-weight: 400;\"> and to hiring employees from a wide range of backgrounds.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For them, the main priority when hiring is to ensure their commitment to inclusion is clear from the outset. Slack takes great consideration when writing and reworking job descriptions, incorporating inclusive phrases like \u201cbuild relationships\u201d and \u201ccare deeply.\u201d They also provide candidates with options to perform assessments onsite or remotely, offering a fair process for everyone regardless of their location, personal commitments, or preferences.<\/span><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">\u201cMany companies have a wealth of employer branding content and assets that could be used to personalise the recruitment process for candidates. What usually stands between those who do and those who don\u2019t is their tech stack.\u201d <\/span><\/i><strong>\u2013 Robert Zammit, Senior Director of Global Talent Acquisition, Bullhorn<\/strong><\/p>\n<h2>Overcoming challenges and ethical considerations<\/h2>\n<p><span style=\"font-weight: 400;\">From ensuring fairness and avoiding bias to personal data protection and privacy, there are a few challenges and ethical considerations when it comes to personalising your application process.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firstly, think about any potential legal implications when it comes to personalisation. If you\u2019re using automated systems or AI in selection decisions, you may need to comply with regulations like the General Data Protection Regulation (GDPR). It\u2019s always a good idea to check with a legal professional before implementing any new processes or tech.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To ensure a fair and impartial process for all applicants, consider best practices like anonymising applications so recruiters can\u2019t see names or other identifying information until after the initial screening. And what about using blind hiring techniques? Could you use skills tests instead of CVs during recruiting so you\u2019re not influenced by irrelevant factors such as an applicant&#8217;s name or age?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s clear to see there are many benefits to personalising your application process \u2014 for both employers and applicants. Can you afford not to stand out from the crowd and offer a truly unique and positive candidate experience that accurately reflects the hiring company \u2013 and brings you more high-quality applications that take your organisation from strength to strength?<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.bullhorn.com\/marketplace\/idibu\/\">idibu<\/a> and Bullhorn are the perfect pairing for personalised candidate engagement. Linking seamlessly, the two platforms deliver accurate data that can be managed into personalised workflows that will take your recruitment process to the next level.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine a job application process that\u2019s tailored to the individual needs and preferences of your applicants. This is the power of personalisation \u2014 and it can be a game-changer for your recruitment process. Ready to stand out from the competition? Customising your application process could be the answer. Let\u2019s explore the power of personalisation and [&hellip;]<\/p>\n","protected":false},"author":482,"featured_media":75409,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[585],"tags":[],"class_list":["post-77256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks-and-how-tos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The power of personalisation - Bullhorn UK<\/title>\n<meta name=\"description\" content=\"Let\u2019s explore the power of personalisation and unpack strategies for creating your best candidate experience\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bullhorn.com\/uk\/blog\/the-power-of-personalisation-tailoring-your-application-process-for-individual-applicants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The power of personalisation - 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