{"id":9669,"date":"2016-01-11T06:50:39","date_gmt":"2016-01-11T11:50:39","guid":{"rendered":"https:\/\/www.bullhorn.com\/uk\/?p=9669"},"modified":"2019-03-01T21:27:47","modified_gmt":"2019-03-01T21:27:47","slug":"how-bullhorn-helps-your-business-conquer-the-age-of-the-customer","status":"publish","type":"post","link":"https:\/\/www.bullhorn.com\/uk\/blog\/how-bullhorn-helps-your-business-conquer-the-age-of-the-customer\/","title":{"rendered":"How Bullhorn Helps Your Business Conquer the Age of the Customer"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Once upon a time, not so long ago, we lived in the Age of the Seller. Businesses controlled their products and services, as well as all the information customers received about these offerings. The customer would take that information and make buying decisions accordingly. But times have changed.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We\u2019ve moved into the <\/span><b>Age of the Customer<\/b><span style=\"font-weight: 400\">. The seller still controls its product or service, but the customer is in the driver\u2019s seat regarding product information. Technology has given customers unfettered access to whatever product information they require \u2013 both positive and negative \u2013 and the seller no longer governs what they learn. The buying decision is now firmly in the customer\u2019s hands.<\/span><\/p>\n<p><b>The customer experience<\/b><span style=\"font-weight: 400\"> is also vital to the success of any business operating in the Age of the Customer. There\u2019s a four-step life cycle to this:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Win your client.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Nurture your client.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Retain your client.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Enjoy business stability and growth through reputation.<\/span><\/li>\n<\/ol>\n<p><b>Bullhorn<\/b><span style=\"font-weight: 400\"> is here to help you conquer each step with every single one of your customers. Here\u2019s how:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Winning the client<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Bullhorn CRM is <\/span><b>designed for humans<\/b><span style=\"font-weight: 400\">. Right from the first point of contact, at lead stage, you can start feeding client information into the system and adding to it as you get to know each other better. The more data you gain, the better you will understand your potential client and its needs. Such knowledge will help you to know when to add that personal touch, making sure your company stands out from the crowd. With Bullhorn, you will move forward with confidence and <\/span><b>win that new business<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Nurturing the client<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">At Bullhorn, we understand that <\/span><b>relationships drive your business<\/b><span style=\"font-weight: 400\">. Just like anyone else, customers don\u2019t like to be left waiting. Quick response times are key to building strong relationships and making your clients feel valued. Bullhorn Mobile keeps you in constant contact with your clients no matter your time zone or location. Your customers will appreciate such <\/span><b>consistent contact ability<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"329\" class=\" size-full wp-image-9810 aligncenter\" src=\"https:\/\/www.bullhorn.com\/uk\/wp-content\/uploads\/sites\/2\/2016\/01\/customer-service-smile1.jpg\" alt=\"customer\" \/><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Retaining the client<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Bullhorn Pulse is the tool that will keep your customers in the fold. It monitors the health of your relationships in real-time, giving you the advantage of <\/span><b>deeper relationship insight<\/b><span style=\"font-weight: 400\">. Pulse tells you the best time to connect with your clients and gauges <\/span><b>customer sentiment<\/b><span style=\"font-weight: 400\">, urging you to take action should that sentiment ever drop a notch. With Pulse, you can <\/span><b>anticipate customer needs<\/b><span style=\"font-weight: 400\"> and conversations, engaging your clients more fully than ever before. \u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Business growth<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">By winning, nurturing, and retaining your clients successfully, your business will grow through both stability and reputation. There\u2019s no happier moment than when customers recommend you and your services because they\u2019re enjoying the <\/span><b>positive customer experience<\/b><span style=\"font-weight: 400\"> you (and Bullhorn) provide.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Bullhorn products embrace the<\/span><b> Age of the Customer<\/b><span style=\"font-weight: 400\">, so you can too. To find out more about how Bullhorn can help you keep your customers smiling, click <\/span><a href=\"https:\/\/www.bullhorn.com\/uk\/schedule-a-live-demo-home-page\/?LS=Website&amp;LSD=Blog_UK_16_01_11\" target=\"_blank\"><span style=\"font-weight: 400\">here<\/span><\/a><span style=\"font-weight: 400\"> to book a live demo.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once upon a time, not so long ago, we lived in the Age of the Seller. Businesses controlled their products and services, as well as all the information customers received about these offerings. The customer would take that information and make buying decisions accordingly. But times have changed. We\u2019ve moved into the Age of the [&hellip;]<\/p>\n","protected":false},"author":430,"featured_media":9804,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[584,585],"tags":[78,105,270,267,72,90],"class_list":["post-9669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-trends-and-insights","category-tips-tricks-and-how-tos","tag-bullhorn","tag-bullhorn-crm","tag-customer","tag-customer-experience","tag-recruitment","tag-recruitment-crm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Age of the Customer<\/title>\n<meta name=\"description\" content=\"Technology has given customers access to any information,the seller no longer governs what they learn. Achieve successful customer experience with Bullhorn.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bullhorn.com\/uk\/blog\/how-bullhorn-helps-your-business-conquer-the-age-of-the-customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Age of the Customer\" \/>\n<meta property=\"og:description\" content=\"Technology has given customers access to any information,the seller no longer governs what they learn. 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