Bullhorn provides cloud-based CRM and operations solutions for the global recruitment industry. Its automated data capture and customer insight technology helps companies engage candidates and win customers. Today, more than 8,000 companies rely on the Bullhorn platform to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, with offices around the world, Bullhorn employs over 700 people globally. The company is founder-led and backed by Insight Venture Partners.
Originally launched as an online marketplace, Bullhorn was used by creative types such as designers, artists, and copywriters to search for contract work. After speaking with a friend, Founder and CEO Art Papas discovered that the system closely mapped to a recruitment agency’s typical relationship management workflow, so he began pitching it to recruiters. Shortly thereafter, Papas, coding the software himself, interviewed recruiters and built in the CRM functionality that they wanted. Ever since, Bullhorn’s leadership team has been focused on delivering dynamic and secure solutions for the recruitment industry built in collaboration with agile development and user-centered design. With an entrepreneurial approach and great passion for the customers we serve, Bullhorn has been leading the global recruitment software industry for over a decade, offering a full suite of product offerings. In September 2017, Bullhorn acquired Connexys, a leading provider of recruitment solutions in Mainland Europe. Connexys’s flagship product offering, its applicant tracking system (ATS), is built on the Salesforce platform and used by 300 customers and 20,000 recruitment professionals across the Netherlands, Germany, France, and Belgium.
Bullhorn’s commitment to innovation-driven design and development has been at the forefront of its products and service offerings since inception. This philosophy and strategy has been a constant driver throughout the life of the company and will continue to be a competitive force moving forward. As a company, we understand the market and exactly what our customers need to maximise performance and boost top-line growth. We know that putting the best tools in front of a team of professionals is crucial to its success, and that is exactly why Bullhorn is dedicated to cultivating a strong innovation pipeline.
Committed to being a leader in all that we do, Bullhorn partners with several non-profit organisations and participates in several different community service events throughout the year.
International Managing Director
Vice President of Sales, EMEA & APAC
Leader & Talent Business Partner
Director, International Support
Senior Vice President, Customer Success
Director of International Marketing
Founder & CEO
President & CTO
EVP of Corporate Development and International
Bullhorn employees have one thing in common – we are obsessed with being the best. We care deeply about our customers and the work they do, and we care about each other. We like our people the way we like our software: agile, reliable, innovative, intelligent, and fun. We strive to create a supportive atmosphere that meshes the very best parts of startup culture – the fast pace, driven talent, rapid iteration, and career growth – with the most refreshing parts of being at a tenured company – work/life balance, stability, competitive pay and benefits, and the resources to never have to slow down or be timid.
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Bullhorn prides itself on having a company culture that encourages career development, innovation, teamwork, and fun. Bullhorn allots time each quarter for all employees to volunteer at various organisations in the Boston area, and we make it well worth it!
Bullhorn donates almost $1 million per year in cash donations and employee volunteer time to a variety of organisations, including the Germantown Neighborhood Center, The Italian Home for Children, DSS, Raise a Reader, and Youth Village’s Holiday Hero program.
As a company, we volunteer at more than 15 events per year and work with organisations including Rosie’s Place, Rebuilding Together Boston, and Youth Villages. Bullhorn Cares partners with Career Collaborative, a not-for-profit organisation that helps low-income adults find and keep jobs with career potential. Since the beginning of our partnership, in 2011, Bullhorn has worked with Career Collaborative to help 74 individuals secure new careers in the Boston area. Bullhorn was recently recognised with a Silver Impact Award from Building Impact for its commitment to volunteerism. CEO Art Papas was also recognised with a 2015 Alumni Impact award from BostInno.
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
As the Director of International Marketing at Bullhorn, Catherine is responsible for all international marketing efforts across EMEA and APAC. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
Brian Sylvester is Bullhorn’s Chief Financial Officer (CFO) with more than 15 years of financial leadership experience. Brian leads Bullhorn’s financial, accounting, and legal functions. Prior to becoming CFO, Brian spent three years at Bullhorn in various finance & accounting roles. Prior to Bullhorn, Brian was Corporate Controller at Pegasystems, a global provider of business process management software where he scaled the finance organization during a period of 2.5x revenue growth. Brian began his career at PricewaterhouseCoopers in their technology audit practice.
Brian is a CPA in Massachusetts, has a Master’s of Science in Accounting from Boston College and a Bachelor’s of Science in Accounting from Bryant University.
SVP, Salesforce at Bullhorn
As SVP, Salesforce at Bullhorn, Brandon Metcalf is responsible for overseeing Bullhorn’s Salesforce ecosystem and go-to-market strategy. Prior to Bullhorn, Metcalf was the Co-Founder and President of Talent Rover, a software-as-a-service company that aimed to modernize the staffing and recruitment industry. Bullhorn, the global leader in CRM and operations software for the recruitment industry, acquired Talent Rover in March 2018. Before launching Talent Rover, Metcalf was Senior Director of Technology at CVPartners, a rapidly growing Inc. 500 staffing and executive search firm. He began his career in the staffing and recruitment industry at Kelly Services, where he held various roles in recruitment, sales, and territory management.
Regional Sales Director, EMEA
Pieter Duijst serves as regional Sales Director for EMEA, based in our Amsterdam EMEA headquarter. Before joining Bullhorn he served in sales leadership positions in market leaders like Oracle as well becoming the CEO of private cloud-based software companies like: Redmessage Ltd, Hyperwave AG, Myrio Inc. He started his career at hardware companies: DEC Inc., Apollo computers Inc and Silicon Graphics Inc. Pieter brings with him 30+ years of experience in building technology companies as well as starting and growing operations in Europe.
Regional Director, APAC
Simon Greening leads Bullhorn’s Sales and Operations in APAC from our Sydney office. He has over 10 years experience in the recruitment sector with tenures working for leading agencies such as SThree and RobertWalters as well as in the technology sector for Bullhorn and Salesforce. He has always had a passion for technology and has a Computer Engineering Degree from Middlesex University.
Carley, Leader & Talent Business Partner, has been with Bullhorn since 2015. She brings along 8 years of experience in HR, within a variety of non-profit and private sector organisations. Working alongside the Human Resources and Talent Acquisition team in Boston, Carley supports the international region, covering EMEA and APAC. Carley has a passion for Employee Engagement and Leadership which has helped her develop a broad academic background, gaining a Post Graduate Degree at Brighton University and CIPD qualification.
Regional Success Manager
Louise Charlton spent 10 years working as an IT Analyst in the recruitment industry. The IT, database, and training experience gained in this time provided a solid foundation for her move to Bullhorn International at its inception in the UK in 2010. Since then, Louise has worked across multiple departments, including Support, Account Management, and Customer Success, and she now heads up the International Customer Success team. This role allows her to utilise her vast knowledge and experience to ensure optimal adoption of Bullhorn by all clients.
Andy is an experienced Sales Leader and Senior Leadership Team member. Prior to joining Bullhorn he spent 10 years leading teams who worked with a broad mix of Enterprise organisations supporting them to drive operational efficiency and business growth through the deployment of technology. Whilst at Bullhorn he was initially responsible for the health of existing clients and the growth of new clients across the UK and now as Vice President of Sales he hold accountability for the health and growth of Bullhorn across the EMEA and APAC regions.
As Director of International Support, Jake leads the Support function for Bullhorn’s international operations across EMEA and Asia Pacific. He joined Bullhorn in 2010 as one of its first employees in support and he’s since created a talented support team that provides great service for our clients. He’s also responsible for developing the support strategy as the company continues to grow its business internationally. Prior to Bullhorn, Jake worked in various roles in telecommunications and moved on to the MPS Group (an Adecco company), where he provided application support in recruitment.
Senior Vice President of Leadership Strategy
As Bullhorn’s SVP of Leadership Strategy, Deb is responsible for cultivating great leaders so the firm can successfully execute on its ambitious growth strategy. She inspires top performance and builds a pipeline of strong leaders for the future. Prior to joining Bullhorn, she was Principal Consultant at PDI Korn Ferry where she conducted leadership assessments and provided executive coaching to clients across geographies and industries. An executive coach for more than 13 years, she was previously a faculty member at Trinity College Dublin Graduate School of Business/IMI and a senior consultant for Hay Group and Monitor Group. Deb holds a Bachelor of Arts in Architecture and a PhD in Sociology from Columbia University.
VP of Alliances and Business Development
Nina Eigerman is Bullhorn’s VP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
VP of Global Enterprise Accounts and Strategy
Ryan Murphy is the Vice President of Global Enterprise Accounts and Strategy. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today Ryan leads a team across the US, UK and APAC to execute on Bullhorn’s global business strategy and introduce its product to new industries and markets. Ryan has a Bachelor of Arts in Business Administration from Boston University.
Vice President of Enterprise Client Services
As VP of Enterprise Client Services at Bullhorn, Carrie Zellmer excels at creating a culture of service excellence and forming strong relationships with Bullhorn’s enterprise customers. Carrie previously served as Managing Director for MaxHire and Sendouts and was responsible for building processes and growing a team dedicated to working with new and existing customers. Carrie and her team utilized extensive industry knowledge to work directly with clients and coach new representatives. Prior to Bullhorn, Carrie spent 7 years at LaSalle Network in Chicago, where she was Vice President of Sales and Recruiting. Carrie has both a Bachelor of Science in Accounting and a master’s degree in Accountancy from the University of Wisconsin, and an MBA from the University of Chicago.
Senior Vice President of Services and Support
As Senior Vice President of Services and Support, J.R. leads global client services, professional services, and support for all Bullhorn product lines. J.R. directs both the company’s customer service and professional service efforts around the world, engaging customers throughout all points in the customer journey, both proactively and retroactively, and delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company, spanning performance management, employee and leadership development, organizational design, and strategy, all of which align to a focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.
Chief People Officer
As the SVP of Human Resources and Talent, Kim is responsible for driving a highly effective people strategy, leading global talent acquisition, and directing training and learning programs while ensuring an engaging culture. Kim brings over 20 years of human resources management experience to Bullhorn. Prior to joining Bullhorn, Kim worked for Harvard University as the Director of Organizational Effectiveness and for E Ink Corporation as the Director of Human Resources. Kim started her career in the staffing industry as a recruiter placing temporary employees. Kim graduated magna cum laude with a Bachelor of Arts in Psychology from Syracuse University and has an Master of Science in Industrial/Organizational Psychology from Rensselaer Polytechnic Institute.
Chief Revenue Officer
As Bullhorn’s Chief Revenue Officer, Mike drives the company’s global revenue growth. Mike was one of the first 15 team members of Bullhorn Inc. in Boston and relocated to London in 2010 to start up the International team. In his 6 years in London, Mike drove regional expansion into the Netherlands, Germany, Singapore, and Australia. He has supplied cloud-based solutions to recruitment consultancies in over 50 different countries worldwide for the past 10 years. Mike was born and raised in the Boston-area where he grew up an avid sport fan. He earned his Bachelor of Science in Business Management from Babson College.
Chief Financial Officer
Paul Deeley is Bullhorn’s Chief Financial Officer (CFO). With more than 20 years of financial leadership experience at a variety of successful Boston-area technology companies, Paul leads Bullhorn’s financial, accounting, and legal functions. He was most recently Vice President of Finance at Constant Contact, a publicly-traded provider of Software-as-a-Service marketing solutions. Prior to Constant Contact, Paul was Director of Finance at Nokia, the world’s largest manufacturer of mobile devices. He has also held leadership positions at NMS Communications, Hill Holliday Connors Cosmopulos, and AMR Research. Paul graduated from Boston College with a Bachelor of Science degree in Accounting.
President and Chief Technology Officer
As President and CTO, Matt leads Bullhorn’s architectural, technical, and software design and development efforts. He also directs the product management team’s work defining product strategy, and global customer support and success. Since joining Bullhorn in 2004, Matt has held a variety of leadership positions managing the growth of various technical and services teams, including Vice President of Professional Services. Prior to Bullhorn, Matt worked at PricewaterhouseCoopers, specializing in systems process assurance for such companies as Fidelity and State Street Global Advisors. Matt holds a Bachelor of Science in Business Administration with a concentration in Finance from Boston University’s School of Management.
Chief Marketing Officer
As CMO, Gordon Burnes directs the company’s marketing and business development efforts, including product marketing, demand generation, PR, branding, creative, and Bullhorn Marketplace. He brings a broad range of skills and experience to the company across the product, marketing, sales, and business development functions to help drive growth. Gordon was previously the IBM executive in charge of worldwide marketing for the Risk Analytics group, which became the leading provider in the industry over the course of his tenure. Prior to IBM, Gordon ran marketing and business development for OpenPages, which was acquired by IBM in 2010. Gordon has a Bachelor of Arts in Anthropology from Harvard College and an MBA from Columbia University.
As Bullhorn’s Founder and CEO, Art was the original architect of Bullhorn’s flagship Customer Relationship Management (CRM) system, which now helps more than 7,000 companies around the world run their businesses. He is the Chairman of the Board at Career Collaborative, an organization that teaches unemployed and under-employed adults how to build careers that change lives and strengthen families. In 2014, Ernst & Young named Art an EY Entrepreneur of the Year Award Winner in New England. Prior to starting Bullhorn, Art started his career as a software engineer at Thomson Reuters. Art is a graduate of Tufts University, holding a Bachelor of Science degree in Mathematics.
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