Derby-based Syntax Consultancy is the largest independent recruitment consultancy
in the Midlands (England). Syntax offers a global recruitment service for IT, engineering
and manufacturing businesses and specializes in matching highly skilled candidates with
organizations that have specific technical requirements. In 2012, it reviewed its customer
relationship management (CRM) and business reporting solutions and decided both needed
to be upgraded.
Its legacy CRM system had been built by the Syntax IT team in 2004, but the agency
had outgrown it and needed one with scalable reporting and analysis functionality. After
evaluating 12 different SaaS offerings, Syntax chose Bullhorn ATS & CRM for its additional reporting
functionality offered through the Bullhorn Marketplace.