Recruiting Metrics: A Primer

Metrics are important for any business, but in the staffing and recruiting industry, these analytics are crucial. Recruiting software metrics that are accessible and used appropriately can provide insight into trends and changing market conditions in real-time.


Because of the benefits, it would seem that every recruiting firm would use recruiting metrics, but that’s not the case. Some recruiters believe that aggregating and analyzing their metrics is either too difficult, takes too much time or won’t yield significant benefits. Those recruiters are missing out.


Metrics can vary depending on your type of recruiting and your industry niche. Nonetheless, you can’t manage what you don’t measure. Here are some key recruiting metrics you can use to gauge the health of your business. They’re by no means exhaustive, but should give you some food for thought.
  • Marketing call effectiveness
  • Job order coverage ratio
  • Job order response time
  • Quality of candidates submitted
  • Quality of candidates interviewed
  • Quality of hire
  • Job order fill ratio
  • Time to fill
Over the next few weeks, we’ll take a look at each of these recruiting metrics and how you can use them to measure your business performance. Tune in Friday for an overview of marketing call effectiveness.


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