When beginning their search for a new system, Perks People Solutions narrowed their choice down to two providers. “I have had the joy of looking at many systems over my journey in recruitment. Because of this we narrowed down our search to Bullhorn and one other system which we decided wasn’t quite appropriate for agency use” detailed Matthew.
Matthew was already familiar with Bullhorn CRM, as they had considered the system initially, when they first set up the company. Due to their growing need for increased visibility and customisations, they made the change from JobAdder to Bullhorn. Perks People Solutions partnered with Bullhorn in 2021.“Our HR consulting arm of the business does not deal with candidates and their processes and workflows are quite different. We liked that we are able to customise the system to suit their needs”, Matthew detailed. “Bullhorn’s ability to be tailored, more so than our previous system, was a real selling point. We felt that the tool was also very good at tracking business development and sales and was great at tracking opportunities”.
Another feature that influenced Perks People Solution was Bullhorn’s ability to track every email. “In the current environment having an audit trail of correspondence between clients and candidates I feel is important. Having this as a manual process we felt was a large risk to carry”, detailed Matthew.
Perks People Solutions are also in the process of implementing Bullhorn’s automation tool Bullhorn Automation and Bullhorn Analytics, a reporting and analytics tool. For Matthew, “The ability to automate processes was very attractive to us. What we are trying to achieve is a system that allows us to use automation and business intelligence to make our processes as streamline as possible so we can make sure we get our consultants focused on the right activities at the right time. I felt that this would be the best solution to do that”
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