When Triple0 started the search for an automation tool, one of the key criteria they were looking for was an existing integration with Bullhorn. “We’ve made Bullhorn our centre of everything”, states Mike. So it was an added benefit to Triple0 that two weeks after his decision to go with Bullhorn Automation, news of Bullhorn’s acquisition came through.
Since implementing Bullhorn Automation, Triple0 has been able to automate many internal processes, enabling their teams to focus on adding value back to their clients and candidates. They have set automations to update candidate records with relevant information so they know their database is housing clean data, ready for their team to use. “By removing any admin tasks we could through using quality systems such as Bullhorn and Bullhorn Automation, it frees up a significant amount of time to allow the staff to do the tasks they want to do”, Mike explained. “In the last 90 days, we’ve done 58 000 automations, saving us 1939 hours.”
Bullhorn Automation has helped save significant costs for Triple0, and has actually seen their team grow during the COVID-19 pandemic. They now have more recruiters providing added value to clients, while Bullhorn Automation automates the mundane tasks for them. Mike says, “Bullhorn Automation has enabled us to free up a lot of time while actually allowing us to achieve more”. The Triple0 team has found Bullhorn Automation simple to use and extremely customisable. They are blown away at Bullhorn Automation’s ability to “deal with the different branch logic and have the processes done correctly for any chosen path”. Mike says, “it’s customisation is really quite incredible”.
The team at Triple0 are now able to create and send more personalised communications to their candidates and clients. Bullhorn Automation automatically updates individual preferences against their records, meaning “it really enabled us to have our database in a position where it could be useful for marketing purposes, categorising people for what information they want to hear about”, Mike explained. Rather than send one email out to everyone, Triple0 are able to segment and target based on what information is more relevant to specific groups.
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