Allegis Group APAC is now using Bullhorn for Salesforce and 2cloudnine as their end to end solution to serve their core business operations. A key factor in the selection process was “we didn’t want to be limited by a single vendors capability, which is why a platform technology, such as Salesforce, was so appealing”, Warwick stated.
With Bullhorn for Salesforce and 2cloudnine, the Allegis team has developed a more consistent and engaging experience for their customers. “We are a complex region, we serve customers across eight countries within different legislative environments, we require a platform that could be flexible enough to meet the varying needs of these countries”. Warwick continues, “We have built a new ‘ecosystem’ to support our business and its customers that gives us the ability to differentiate and develop a broader capability supporting all the services we offer.”
According to Warwick, Digitising Allegis Group’s core processes that existed previously outside of their systems has been a game changer in terms of adoption and quality of their data. “We have seen immediate value in terms of efficiency and automation. We are now able to focus more on our business challenges, the technology capability is no longer the limitation, we are yet to find a problem that cannot be addressed with the end to end platform we have now,” said Warwick.
Allegis are in the midst of their country-based roll outs of Bullhorn for Salesforce and 2cloudnine. Key to their success through the ongoing implementation is consultation with key stakeholders and working closely with their people on identifying where the most value is for internal teams as well as customers. They’ve been able to address the previously siloed structures in their middle office operations with 2cloudnine and are now starting to “successfully pay our people and bill our customers while providing a consistent and engaging experience”, Warwick stated.
