After implementing Bullhorn as their trusted ATS, Talentpath has experienced an increase in team productivity and has delivered not only more talent solutions for its clients and candidates, but better, personalised communication as well. Their recruiters are now actively engaged in the system meaning their speed of delivery and the quality of their data is creating new business opportunities. “Bullhorn has become a central, pivotal tool in our toolkit that allows us to do all the things that we need to do,” Fazldeen stated.
Talentpath has also taken advantage of using Bullhorn Analytics to understand candidate and client data in minute detail and has noticed a number of positive results. Bullhorn’s Analytics capabilities have allowed them to gain real-time insights into not just individual performances but also overall business outcomes. As a result they’ve been able to make data-driven decisions. “The actionable insights have made the biggest impact. We now have the ability to take standard metrics one step further to help our consultants know what the next thing they should be doing is,” Robson explained. On top of daily tasks, Bullhorn Analytics has assisted Fazldeen in optimising their budget allocation by providing key insights into the most effective channels for Talentpath.
In addition to the above, Talentpath Recruitment has maximised the use of Bullhorn Automation to increase their targeted outreach and optimise core recruitment processes. Fazldeen describes the use of automation as providing their Bullhorn CRM with its “own little heartbeat”, seamlessly connecting their candidates and clients with their internal team and brand.
Fazldeen sees Bullhorn as a “big support” and is excited to continue working with the team to build on the strong partnership. Talentpath’s Account Manager, Joshua McCole, who has previous recruiting experience, played a pivotal role in enhancing Fazldeen’s experience during the sales process. “Josh’s ability to apply lived recruitment experience to the product and using in-depth knowledge to talk about the benefits was a game changer in our decision-making process. We loved Josh’s genuine passion for what we do as recruiters, he’s authentic and a great listener,” Fazldeen stated.
Similarly, Robson knows the Support team is always available to answer technical support questions when they arise. She has regular meetings with Bullhorn’s Customer Success Consultant, Matt Emmerson who builds an in-depth knowledge of Talentpath’s workflow so he can provide fresh insights on their ATS to improve efficiency and assist with new queries. Robson said, “Matt always lets us know what’s changing, what’s updated or what’s a better way to do something, we feel very connected.”
