Read on to learn about the key features in an Applicant Tracking System
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According to Bullhorn's 2018 Australian Recruitment Trends Report, the majority of recruiters cannot do their job effectively without an Applicant Tracking System (ATS).
What is an Applicant Tracking System? An ATS is a software solution that automates an agency's recruitment operations, providing a central repository for candidate data – including CVs and applications. With 78% of Australian recruitment agencies utilising an ATS system to track candidate activity, this is the preferred solution for recruiting high-quality candidates both quickly and cost-effectively.
As the first step in your evaluation process, you must compile a list of requirements for your ATS. Start by reviewing your recruiting process and document all steps, interactions, and points of frustration. Once you have clearly defined your current process, map out your budget and goals and needs of your new system. As you evaluate systems, make sure their features and functionality meet these requirements.
In today's competitive landscape, it's not enough to solely rely on your current pool of candidates and clients. A recruitment-centric Customer Relationship Management (CRM) Software provides the insights and intelligence that you need to build and foster these candidate and client relationships. When your ATS and CRM work together, you'll gain full visibility into client and candidate activity.
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Your ATS Software should have the flexibility to provide your agency with not only a platform that remains state-of-the-art through consistent updates, but also the kind of individual attention you expect to make sure your agency's specialised needs are met at all times. A Software-as-a-Service (SaaS) model provides the highest flexibility and security when compared to an on-premise or hosted models.
An ATS with a SaaS model securely allows multiple customers to use the same web-based application. A SaaS system can provide upgrades to all of its customers without interrupting their service and implementations require less time and resources.
Mobile access to your ATS system allows your recruiters and salespeople to be armed with up-to-the-second information about clients and candidates, giving them better insight for offsite meetings. Since recruiters are constantly on the go, mobile access is critical to your agency's success and helps provide better client service as well as a better candidate experience.
An ATS software provides an all-in-one dashboard for managing the entire recruiting process – from job submission to candidate placement. The right applicant tracking software should give you an efficiency advantage that enhances your existing workflow, leading to higher and faster levels of user adoption.
To manage the entire workflow, your ATS software should work seamlessly with the solutions that extend its capabilities, including: Customer Relationship Management, Onboarding, VMS and Reporting solutions.
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Bullhorn has the product suite, infrastructure, and expertise to help your recruitment agency grow by optimising your business processes and generating revenue. The full Bullhorn product lineup – including Bullhorn’s mobile-optimised Applicant Tracking System, Sales CRM, VMS Access, Onboarding, and the Bullhorn Marketplace – will help take your business to the next level.
Bullhorn can help your agency increase retention, expand relationships, optimise sales processes, and maximise revenue.
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Vice President of Marketing
As the Vice President of Marketing at Bullhorn, Catherine is responsible for all marketing efforts across the organization. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
SVP of Alliances and Business Development
Nina Eigerman is Bullhorn’s SVP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Enterprise and Salesforce
Ryan Murphy is the Executive Vice President of Enterprise and Salesforce. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today, Murphy is charged with leading the enterprise strategy and go to market for both Bullhorn and Bullhorn for Salesforce, enabling customers to maximize their investments on both platforms and deliver an incredible experience to their customers and candidates. Ryan has a Bachelor of Arts in Business Administration from Boston University.
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Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
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