Effective candidate management is an essential part of your recruitment agency's success. It's important to understand your candidates beyond their CV so that they can be placed in jobs that are the best.
Recruiters know this better than anyone: Any candidate – anybody – can look great on paper. But not all personalities lend themselves well to all jobs. The cornerstone of effective candidate management is for recruiters to consider not only a candidate’s job credentials, but also how well he or she is likely to get along with coworkers, excel in a given work environment, and satisfy the job’s overall requirements.
View Products Talk to Sales
The bottom line is that resumes can be deceptive, and candidates are more than just an impressive (or not so impressive) resume. They each have unique personalities, personal qualities, and attributes that may not be evident on a piece of paper. And while a terrible resume will generally take a candidate out of the running, an especially strong resume should also be taken with a sizable grain of salt. It is human nature to exaggerate and embellish one’s accomplishments. How many candidates who took two years of Spanish in high school claim to be “fluent”? Now imagine if you placed them in a Madrid call center – how quickly would it take for them to run away screaming…in English?
The really great recruiters know that resumes are only one element of an increasingly complex equation, which is why candidate management is both a science and an art form.
Candidate management, at its core, is relationship management, which means evaluating people based on that sixth sense, that instinctive knowing that this person or that person is not just a good fit, but a perfect fit, for a position. But it is also, conversely, highly exacting – benefiting from huge quantities of constantly-updated data that can be analyzed and searched to provide recruiters with a shortlist of solid contenders. There’s nothing more frustrating than losing touch with a fantastic candidate and letting the data on her decay to the point that when you do finally have an ideal req that would be perfect for her, you seek her out, thinking she’s available, and find out she’s gleefully settled into a new job.
Ultimately, candidate management is about balancing patience with due diligence, and technology with an appreciation for talent.
Vice President of Marketing
As the Vice President of Marketing at Bullhorn, Catherine is responsible for all marketing efforts across the organization. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
SVP of Alliances and Business Development
Nina Eigerman is Bullhorn’s SVP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
Executive Vice President of Enterprise and Salesforce
Ryan Murphy is the Executive Vice President of Enterprise and Salesforce. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today, Murphy is charged with leading the enterprise strategy and go to market for both Bullhorn and Bullhorn for Salesforce, enabling customers to maximize their investments on both platforms and deliver an incredible experience to their customers and candidates. Ryan has a Bachelor of Arts in Business Administration from Boston University.
[gravityform id=”1″ title=”false” description=”false” ajax=”true” tabindex=”500″]
Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
Interested in speaking with Sales?
Give us a call at +61 (0) 2 9200 3500
Thank you. We will be in touch shortly!