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Winter, Wyman, an industry leader for more than 35 years, is one of the largest and most recognized staffing firms in the Northeast. As a corporate philosophy, Winter Wyman states that “access” is one of the most critical elements to success in the staffing industry. But running weekly reports on the company’s old system was labor-intensive, required manual tallying of benchmarks, and only provided archival reporting.
To improve access to qualified job candidates and to help provide top-quality client service, Winter, Wyman chose Bullhorn ATS & CRM as its partner for their staffing and recruiting solution. Now with Bullhorn, Winter, Wyman has 360-degree visibility into each step of the staffing and recruiting process; sales and recruiting are completely synchronized—driving faster placements and helping keep the company at the forefront of the industry.
Winter Wyman’s existing legacy systems were disjointed, difficult to use, and unable to handle all aspects of the business, and there was no synchronization between vertical industry recruiting teams. Visibility into the sales and recruiting processes was poor, so tracking client and candidate activity was challenging and absorbed time needed to focus on client relationships. Winter Wyman’s legacy systems lacked the ability to generate forecasts and track performance metrics.
Bullhorn ATS & CRM combines all the applications Winter, Wyman needs in one fully integrated front office solution: integrated email, sourcing, applicant tracking, calendaring, task management, job management, and customer relationship management. Completely integrated, Bullhorn provides 360-degree visibility into all steps of the staffing and recruiting process, tracking client activity, notes, emails, and more. By providing insight into every aspect of the business, Bullhorn makes it easy to create reports in order to discover and predict performance. Easy to use and intuitive, Bullhorn gets users up to speed fast—no matter how technologically challenged.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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