Businesses have always faced the challenge of improving performance, keeping employees motivated, and increasing output. While these challenges are nothing new for staffing and recruiting firms, they manifest themselves differently in a rapidly changing working world. To get ahead, firms need to leverage technology not just to capture efficiencies, but to foster best practices. Creating an atmosphere of collaboration, even when we don’t share the same physical space, is integral to motivation and output. So how can you empower your team to stay connected, expand relationships, and maintain visibility in an ever-changing landscape?
Wondering if you should implement new technology during a downturn? In this webinar, two industry veterans will discuss the importance of investing in your tech stack, how to successfully manage remote implementations, and the lessons of companies that leveraged technology during the 2008-2009 recession.
It’s easy to get burnt out in light of the competing demands on our time and attention, not to mention adjusting to working from home, managing childcare, and the constant onslaught of news. In this webinar, Dr. Goddard will discuss conscious rationality, the facts behind stress, and how we can all do a better job of managing it in these chaotic times.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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