A recruitment CRM automates an agency’s recruiting operations and provides a central repository for candidate data—including CVs and applications.
They’re built to help you:
A good recruitment CRM has the power to turn your entire recruitment operation into the most productive, profitable, and efficient business it can be.
The best recruitment CRMs:
Agencies that use a recruitment CRM report:
Document the steps in your recruiting workflow, making note of the activities a recruiter must do to perform their job effectively. Record any third-party tools (like job boards or social media) your recruiters use in the course of making a placement.
Use this process to understand where your business excels and where a recruitment CRM can help you improve.
What are your biggest pain points? What is costing you business or productivity? Where do your recruiters spend the most time? Are they doing too much manual work?
Make a list of the functions and features that will provide the most value to your business.
What would your perfect recruitment CRM look like? What qualities of a recruitment CRM are most important to you? Which features are must-haves and which ones are just nice-to-haves?
Share your wishlist with prospective providers so they can address your specific needs.
Create a budget for your recruitment CRM investment. Consider upfront setup fees and ongoing usage fees. Determine any additional budget you may need for additional integrations once you’ve implemented your recruitment CRM.
Use this budget to inform your recruitment CRM selection process. Ask providers upfront about any additional implementation or setup fees you may need to plan for.
Determine when you need your new recruitment CRM to be fully functional by. Ask your providers how long implementation and training will take. Ask each provider about their onboarding resources. Do they offer training and support to get you started as soon as possible?
Create a timeline and schedule demos and follow-ups accordingly.
Read about top recruitment CRM features to see which are most important for your business.
Top 5 Features
Use software review sites to find the recruitment CRM that matches your needs.
Top Peer Review sites
Narrow down your list of options to a shortlist of your top choices.
Learn more about these solutions by scheduling demos and discover which will best meet your needs.
G2 Crowd features reviews for 300 recruitment CRMs—more than 10,000 authentic user reviews in total.
You can sort for recruitment software solutions by popularity, user satisfaction, and G2 Score—a combination of reviews and data aggregated from online sources and social networks.
Visit G2 Crowd
Capterra curates vetted reviews from real users. Capterra ranks recruitment CRM solutions by popularity, user-friendliness, and average rating.
You can also filter by features, such as onboarding, candidate tracking, and workflow management in order to find the software that meets your agency's specific needs.
Every interaction you have with a candidate counts, so everything should be in your recruitment CRM.
Add notes on a candidate record after an initial conversation or second interview to stay organised and keep your team up-to-date on the status of your candidates.
Use tearsheets to organise your records into intuitive categories, such as “Top Sales Candidates” or “Machinists—Ready to Go”.
Now when you have a job to fill, you can take action immediately.
Submission lists provide your team with visibility into your submissions and open jobs.
Filter the list to quickly see relevant information like candidate status and job status.
With an email inbox gadget, you can see all the relevant information about your candidate in one place.
Add notes, parse CVs, or attach files without leaving your inbox.
You'll get familiar with the search function for any recruiting software you use, but you shouldn’t have to re-create your searches every time.
This feature prevents you from having to construct a new search every time you need to find out certain information.
Why ask it?
Recruiters have unique demands. Solutions that aren’t built with recruitment industry recruiters in mind may lack core functionalities.
Why ask it?
A recruitment CRM is not an island. If your recruitment CRM integrates with every tool you use, you’ll be more productive and effective.
Recruiters like to work on-the-go. A native mobile app lets them be productive wherever they are.
Case studies allow you to see if agencies with similar use-cases were able to be successful with your recruitment CRM.
To get value out of your recruitment CRM, your recruiters need to know how to use it. Find out how long it takes to onboard your team and learn what training resources are available.
Streamline daily tasks with faster source, search, and match
Leverage relationship insights to deliver a superior candidate experience
Run your business by the numbers using recruitment-specific, actionable reports
Sense helps recruitment agencies build automated communications with candidates across their entire journey. With a seamless Bullhorn integration, you can make your outreach relevant and timely. On average, recruiting teams using Sense see their candidate NPS double and redeployment rates increase to almost 30%.
TextUs helps your team get ahold of anyone, anywhere. Recruiters can text from their computer, smartphone, or right from within Bullhorn, all while managing multiple conversations at once. Recruiters can also save and share templates, creating a uniform candidate outreach method.
SourceBreaker is an award winning End to End Search platform that finds Recruiters more of the best candidates, then at the click of a button, matches them to multiple live vacancies, and helps identify the hiring manager, providing multiple opportunities to place every candidate found in seconds.
Recruiters and sales teams make hundreds of calls a week. How much wasted time occurs in between calls. Streamline critical communications directly within Bullhorn - Click to dial, power dialing from tear sheets, native pop-up notes, integrated IM & Texting, automatic call recording, and more.
cube19 is the #1 Growth Analytics Platform for the global recruitment industry. Embedded within Bullhorn, cube19 provides self-serve analytics, easy to use ad hoc reporting, and gamification functionality to help recruitment companies to increase revenue, improve data quality, and motivate teams. Whether you want to improve staff retention, grow your new business, repeat business, contract revenue or bottom line, cube19 will accelerate your growth whilst building a data-driven culture.
RSM’s pay, bill, and accounting solution InTime has been specifically designed for recruitment and staffing agencies to automate and streamline the core back office functions of timesheet and expense processing, payroll, billing, contract management, accounting, and reporting. Combine InTime with RSM’s cloud-based accounting software and reporting portal for a fully integrated back office solution suitable for agencies of all sizes, from start ups to multinationals with overseas branches. RSM also offers outsourced payroll, billing and accounting services delivered by qualified experts.
"We can’t imagine running our business without Bullhorn. We’ve seen our time-to-fill rate drop by over 40% since implementation.”
Interested in growing your business with Bullhorn Recruitment CRM? Complete the form below to speak with our sales team.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
Director of International Marketing
As the Director of International Marketing at Bullhorn, Catherine is responsible for all international marketing efforts across EMEA and APAC. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
Founder & CEO
As Bullhorn’s Founder and CEO, Art was the original architect of Bullhorn’s flagship Customer Relationship Management (CRM) system, which now helps more than 7,000 companies around the world run their businesses. He is the Chairman of the Board at Career Collaborative, an organization that teaches unemployed and under-employed adults how to build careers that change lives and strengthen families. In 2014, Ernst & Young named Art an EY Entrepreneur of the Year Award Winner in New England. Prior to starting Bullhorn, Art started his career as a software engineer at Thomson Reuters. Art is a graduate of Tufts University, holding a Bachelor of Science degree in Mathematics.
Chief Marketing Officer
As CMO, Gordon Burnes directs the company’s marketing and business development efforts, including product marketing, demand generation, PR, branding, creative, and Bullhorn Marketplace. He brings a broad range of skills and experience to the company across the product, marketing, sales, and business development functions to help drive growth. Gordon was previously the IBM executive in charge of worldwide marketing for the Risk Analytics group, which became the leading provider in the industry over the course of his tenure. Prior to IBM, Gordon ran marketing and business development for OpenPages, which was acquired by IBM in 2010. Gordon has a Bachelor of Arts in Anthropology from Harvard College and an MBA from Columbia University.
Senior Vice President of Leadership Strategy
As Bullhorn’s SVP of Leadership Strategy, Deb is responsible for cultivating great leaders so the firm can successfully execute on its ambitious growth strategy. She inspires top performance and builds a pipeline of strong leaders for the future. Prior to joining Bullhorn, she was Principal Consultant at PDI Korn Ferry where she conducted leadership assessments and provided executive coaching to clients across geographies and industries. An executive coach for more than 13 years, she was previously a faculty member at Trinity College Dublin Graduate School of Business/IMI and a senior consultant for Hay Group and Monitor Group. Deb holds a Bachelor of Arts in Architecture and a PhD in Sociology from Columbia University.
Director, International Support
As Director of International Support, Jake leads the Support function for Bullhorn’s international operations across EMEA and Asia Pacific. He joined Bullhorn in 2010 as one of its first employees in support and he’s since created a talented support team that provides great service for our clients. He’s also responsible for developing the support strategy as the company continues to grow its business internationally. Prior to Bullhorn, Jake worked in various roles in telecommunications and moved on to the MPS Group (an Adecco company), where he provided application support in recruitment.
Vice President of Sales, EMEA & APAC
Andy is an experienced Sales Leader and Senior Leadership Team member. Prior to joining Bullhorn he spent 10 years leading teams who worked with a broad mix of Enterprise organisations supporting them to drive operational efficiency and business growth through the deployment of technology. Whilst at Bullhorn he was initially responsible for the health of existing clients and the growth of new clients across the UK and now as Vice President of Sales he hold accountability for the health and growth of Bullhorn across the EMEA and APAC regions.
Regional Success Manager
Louise Charlton spent 10 years working as an IT Analyst in the recruitment industry. The IT, database, and training experience gained in this time provided a solid foundation for her move to Bullhorn International at its inception in the UK in 2010. Since then, Louise has worked across multiple departments, including Support, Account Management, and Customer Success, and she now heads up the International Customer Success team. This role allows her to utilise her vast knowledge and experience to ensure optimal adoption of Bullhorn by all clients.
Leader & Talent Business Partner
Carley, Leader & Talent Business Partner, has been with Bullhorn since 2015. She brings along 8 years of experience in HR, within a variety of non-profit and private sector organisations. Working alongside the Human Resources and Talent Acquisition team in Boston, Carley supports the international region, covering EMEA and APAC. Carley has a passion for Employee Engagement and Leadership which has helped her develop a broad academic background, gaining a Post Graduate Degree at Brighton University and CIPD qualification.
Regional Director, APAC
Simon Greening leads Bullhorn’s Sales and Operations in APAC from our Sydney office. He has over 10 years experience in the recruitment sector with tenures working for leading agencies such as SThree and RobertWalters as well as in the technology sector for Bullhorn and Salesforce. He has always had a passion for technology and has a Computer Engineering Degree from Middlesex University.
VP of Alliances and Business Development
Nina Eigerman is Bullhorn’s VP of Alliances and Business Development, responsible for the company’s technology and services partnerships. Prior to joining Bullhorn, Nina ran the Business Services practice at G2 Capital Advisors, helping agencies and their providers with capital market transactions. Earlier in her career, she was the President of Aquent Solutions and a consultant with McKinsey & Company. She also ran a full desk at a-connect, a global strategic staffing firm. Nina has a Bachelor of Arts from Harvard College and graduated from the MIT Sloan School of Management.
VP of Global Enterprise Accounts and Strategy
Ryan Murphy is the Vice President of Global Enterprise Accounts and Strategy. He began his 10-year career at Bullhorn as a finance and sales intern, affording him a 360-degree view of the software-as-a-service industry and Bullhorn’s business model. Prior to his current role, Ryan served as an Enterprise Account Executive where he honed his customer-first leadership style and championed Bullhorn’s offerings to its most strategic clients. Today Ryan leads a team across the US, UK and APAC to execute on Bullhorn’s global business strategy and introduce its product to new industries and markets. Ryan has a Bachelor of Arts in Business Administration from Boston University.
President and Chief Technology Officer
As President and CTO, Matt leads Bullhorn’s architectural, technical, and software design and development efforts. He also directs the product management team’s work defining product strategy, and global customer support and success. Since joining Bullhorn in 2004, Matt has held a variety of leadership positions managing the growth of various technical and services teams, including Vice President of Professional Services. Prior to Bullhorn, Matt worked at PricewaterhouseCoopers, specializing in systems process assurance for such companies as Fidelity and State Street Global Advisors. Matt holds a Bachelor of Science in Business Administration with a concentration in Finance from Boston University’s School of Management.
Chief Financial Officer
Paul Deeley is Bullhorn’s Chief Financial Officer (CFO). With more than 20 years of financial leadership experience at a variety of successful Boston-area technology companies, Paul leads Bullhorn’s financial, accounting, and legal functions. He was most recently Vice President of Finance at Constant Contact, a publicly-traded provider of Software-as-a-Service marketing solutions. Prior to Constant Contact, Paul was Director of Finance at Nokia, the world’s largest manufacturer of mobile devices. He has also held leadership positions at NMS Communications, Hill Holliday Connors Cosmopulos, and AMR Research. Paul graduated from Boston College with a Bachelor of Science degree in Accounting.
Chief Revenue Officer
As Bullhorn’s Chief Revenue Officer, Mike drives the company’s global revenue growth. Mike was one of the first 15 team members of Bullhorn Inc. in Boston and relocated to London in 2010 to start up the International team. In his 6 years in London, Mike drove regional expansion into the Netherlands, Germany, Singapore, and Australia. He has supplied cloud-based solutions to recruitment consultancies in over 50 different countries worldwide for the past 10 years. Mike was born and raised in the Boston-area where he grew up an avid sport fan. He earned his Bachelor of Science in Business Management from Babson College.
Chief People Officer
As the SVP of Human Resources and Talent, Kim is responsible for driving a highly effective people strategy, leading global talent acquisition, and directing training and learning programs while ensuring an engaging culture. Kim brings over 20 years of human resources management experience to Bullhorn. Prior to joining Bullhorn, Kim worked for Harvard University as the Director of Organizational Effectiveness and for E Ink Corporation as the Director of Human Resources. Kim started her career in the staffing industry as a recruiter placing temporary employees. Kim graduated magna cum laude with a Bachelor of Arts in Psychology from Syracuse University and has an Master of Science in Industrial/Organizational Psychology from Rensselaer Polytechnic Institute.
Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.
Senior Vice President of Services and Support
As Senior Vice President of Services and Support, J.R. leads global client services, professional services, and support for all Bullhorn product lines. J.R. directs both the company’s customer service and professional service efforts around the world, engaging customers throughout all points in the customer journey, both proactively and retroactively, and delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company, spanning performance management, employee and leadership development, organizational design, and strategy, all of which align to a focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and held a number of key leadership roles prior to joining Bullhorn.
Vice President of Enterprise Client Services
As VP of Enterprise Client Services at Bullhorn, Carrie Zellmer excels at creating a culture of service excellence and forming strong relationships with Bullhorn’s enterprise customers. Carrie previously served as Managing Director for MaxHire and Sendouts and was responsible for building processes and growing a team dedicated to working with new and existing customers. Carrie and her team utilized extensive industry knowledge to work directly with clients and coach new representatives. Prior to Bullhorn, Carrie spent 7 years at LaSalle Network in Chicago, where she was Vice President of Sales and Recruiting. Carrie has both a Bachelor of Science in Accounting and a master’s degree in Accountancy from the University of Wisconsin, and an MBA from the University of Chicago.
Regional Sales Director, EMEA
Pieter Duijst serves as regional Sales Director for EMEA, based in our Amsterdam EMEA headquarter. Before joining Bullhorn he served in sales leadership positions in market leaders like Oracle as well becoming the CEO of private cloud-based software companies like: Redmessage Ltd, Hyperwave AG, Myrio Inc. He started his career at hardware companies: DEC Inc., Apollo computers Inc and Silicon Graphics Inc. Pieter brings with him 30+ years of experience in building technology companies as well as starting and growing operations in Europe.
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