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aap3 Recruitment was founded in 1998 as a specialist IT recruiter based in Southampton. The company experienced rapid growth, quickly expanding into the USA, with offices in San Jose, California and Cary, North Carolina. Today they provide recruitment and managed services to clients across the UK, Europe, and North America.
Bullhorn caught up with Darren Weeks, UK Recruitment Operations Manager of aap3 Recruitment, to explore how partnering with the world’s leading recruitment software has contributed to its success. Prior to Bullhorn, aap3 Recruitment was using an ATS riddled with problems. It was far from user friendly and, as Darren commented “putting data into it was fine, but it was a little bit like witchcraft trying to work out how to get things back out of it. So, no one used it.” Additionally, it was hosted on in-house servers which resulted in data being lost on a couple of occasions. The team decided that it needed to find a platform that could support its growth plans rather than impede them. It was looking for something that was scalable, so that as the company grew, the system would too. It was also important to find a cloud-based system given the previous data losses and one that enabled customisation. As Darren commented “we wanted something where we didn’t just have to take what came out of a tin and accept it for what is was, we wanted to be able to change it, to make it work for the business.”
Darren and his team soon realised that Bullhorn was the best choice. In fact aap3 Recruitment’s US operation was already a client and after seeing how the team was using it, how flexible it was, and how it was contributing to the company’s success, it was a fairly easy decision. And the team has been particularly impressed with Bullhorn’s ease of use, the training provided and the flexibility of the system. In fact, a number of aap3 Recruitment’s veteran consultants have said they wished they had been given access to a platform like Bullhorn in their previous roles.
“We’ve got recruiters who have been in the industry for 25 years who have said ‘I wish I had this at my last three companies, it’s just brilliant.’”
Bullhorn had an immediate impact on how aap3 Recruitment was able to differentiate itself from its competition, allowing the team to substantially improve the client experience. “It’s a tool that we’re actually proud to talk to our clients about”. The ability to go into a client meeting and show them suitable candidates, there and then, has been a real benefit, and something that they “are really impressed with”. aap3 Recruitment also believes the integration with third party systems within the marketplace is a real plus as “recruiters can now handle timesheet queries because they can see them within the system” which substantially reduces the time spent dealing with queries.
Darren also noted that the ability to find candidates has increased exponentially since using Bullhorn. However it has also “given us much better control over the candidate experience” which he attributes to the platform’s ability to track each candidate’s journey and, crucially, where they are in the application stage so feedback can always be given. And unlike the incumbent system, Bullhorn has enabled recruiters to source alternative positions for applicants who have been unsuccessful in a particular role. “The problem was you would get a similar role and in the old system you couldn’t find the candidate again…with Bullhorn it’s very easy to go back in and have another conversation with them”.
aap3 Recruitment has impressive growth plans over the next couple of years – both in terms of headcount and the sectors in which it operates. The company has already taken advantage of many of Bullhorn’s integrations – such as the VMS system, SalesDuel and Canvas – so it doesn’t currently plan on adding to this, however it will certainly be looking to secure new licenses to accommodate its ambitious growth strategy. And it will ensure that the team is making the best use of Bullhorn’s continual evolution to guarantee that it’s always one step ahead of its competition and offering clients and candidates a superior service.
SVP Product, Executive Search
As Bullhorn’s SVP Product, Executive Search, Richard drives the company’s product strategy and initiatives for the executive search sector and the Invenias product. Richard joined Bullhorn as part of the Invenias acquisition in 2018, where he one of the founders and spent 14 years as the Chief Product & Technology Officer and a Board Director.
Richard brings over 25 years of business, technology and product leadership, with broad industry experience that spans the full spectrum of the staffing industry, with specific focus on executive and retained search. Prior to Bullhorn, Richard was central to the successful growth and development of the Invenias business globally, from its inception to becoming the market leading provider of executive search software.
Vice President of Marketing
As the Vice President of Marketing at Bullhorn, Catherine is responsible for all marketing efforts across the organization. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
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Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
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Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.