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In September of 2000, Jonathan Crane, President of Integrity Staffing, had just sold a publishing business and was looking towards his next venture. He overheard a family member discussing the recruiting business, and although he knew little about the industry, his interest was piqued. After recognizing a growing demand for industrial staffing in the surrounding area, he founded Integrity Staffing.
Jonathan describes the first year of Integrity Staffing as a series of “unconventional” practices to gain new business. He canvassed the area looking for pallets outside of potential clients’ businesses and would head in the loading dock door to speak with someone to gain a lead. Admittedly, the first year was a slow one, but Integrity experienced steady growth. “I did things my own way and it worked out,” says Jonathan. Eventually, its growth had plateaued and they weren’t seeing strong avenues for growth.
Jonathan realised that they needed to make investments into the right technology to move forward. Before implementing Bullhorn, Jonathan and his team were using FileMaker, spreadsheets and QuickBooks to organise their contacts. It was a challenging time for the business, as the processes were time consuming, prone to errors, and candidates would get lost in the system. To resolve these issues, Jonathan knew they needed to find an ATS system that would:
A colleague told Jon that he needed to look into Bullhorn, and after a brief research period, Jon found that Bullhorn offered the best solution for his company’s needs and decided to implement it. “It’s been absolutely perfect,” Jon says of his partnership with Bullhorn.
In the last 18 months Integrity Staffing has invested further in the business in multiple ways, including new computers and Bullhorn software. During that time, sales have increased more than 60%, from $4M to in the range of $6.5-7M. “Ramping our business has been easier with Bullhorn,” says Jonathan. “Bullhorn allows us to work faster, expedites placements, and has led to incredible growth. It’s really been pivotal to our growth.” Now, 16 years after its founding, Integrity is grossing more in one week than it did in its first year. “We really rely on Bullhorn.” says Jonathan.
Integrity was built on three pillars: maintaining dedication to clients’ needs, creating a personal touch with customer service, and a commitment to local businesses. Bullhorn is perfectly aligned with Integrity’s duty to service and loyalty. Bullhorn’s proactive intelligence and complete access to communication history enables Jonathan’s team to offer a more personal touch when communicating with their clients. Additionally, the easy-to-use mass mailing tool improves the team’s ability to nurture those relationships. Jonathan describes Integrity’s approach as a “marriage of technology and personality.”
“Bullhorn has brought our office out of pre-historic times and into the technology of the future,” comments Jonathan. “Bullhorn’s platform is easy to grasp and allows my team to collaborate better than we have before. And with Bullhorn our growth potential is virtually unlimited. We’re no longer trapped in a cage.”
With Bullhorn, Jonathan knows that Integrity will continue to grow without sacrificing their core values. He explains, “Integrity believes that maintaining relationships with our existing clients is more important than growing into new areas.” He’s confident that their partnership with Bullhorn will assist them in nurturing their client relationships moving forward. “We’re extremely pleased,” says Jonathan. “Bullhorn is an incredibly strong solution. I give it an enthusiastic two thumbs up and am happy to recommend it to small firms looking to grow their business.”
SVP Product, Executive Search
As Bullhorn’s SVP Product, Executive Search, Richard drives the company’s product strategy and initiatives for the executive search sector and the Invenias product. Richard joined Bullhorn as part of the Invenias acquisition in 2018, where he one of the founders and spent 14 years as the Chief Product & Technology Officer and a Board Director.
Richard brings over 25 years of business, technology and product leadership, with broad industry experience that spans the full spectrum of the staffing industry, with specific focus on executive and retained search. Prior to Bullhorn, Richard was central to the successful growth and development of the Invenias business globally, from its inception to becoming the market leading provider of executive search software.
Vice President of Marketing
As the Vice President of Marketing at Bullhorn, Catherine is responsible for all marketing efforts across the organization. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
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Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
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Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.