IT, Engineering, Manufacturing
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Derby-based Syntax Consultancy is the largest independent recruitment consultancy
in the Midlands (England). Syntax offers a global recruitment service for IT, engineering
and manufacturing businesses and specializes in matching highly skilled candidates with
organizations that have specific technical requirements. In 2012, it reviewed its customer
relationship management (CRM) and business reporting solutions and decided both needed
to be upgraded.
Its legacy CRM system had been built by the Syntax IT team in 2004, but the agency
had outgrown it and needed one with scalable reporting and analysis functionality. After
evaluating 12 different SaaS offerings, Syntax chose Bullhorn ATS & CRM for its additional reporting
functionality offered through the Bullhorn Marketplace.
Prior to implementing Bullhorn ATS & CRM, Syntax was using a more labor-intensive process to input data and generate reports. This led to:
After a thorough evaluation process, Syntax chose to implement Bullhorn as its comprehensive online CRM and reporting solution, enabling the company to:
By implementing Bullhorn ATS & CRM and its Marketplace partners, Syntax increased process visibility and resolved inefficiencies in its business processes. The Syntax team has:
According to the team at Syntax, “Business intelligence is crucial to the future of Syntax and we are installing screens on the walls that will be dedicated to [Marketplace Parnter] InsightSquared real-time activity and results.
“We’ll also be looking at ways to make the most of the mobility benefits of Bullhorn’s SaaS model. BYOD (bring-your-own-device) was a big talking point in 2012 and we will now ensure our recruiters can access as much functionality as possible while they are on the move or working remotely.”