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Over the last decade, Talent International have recorded unprecedented year-on-year growth and collected 27 industry awards in recognition. Talent International operate as an independently owned business, boast offices in 16 countries across four continents, and employ over 300 staff with £350m+ in annual revenue. After partnering with Bullhorn marketplace partner cube19 in 2017, Talent International accelerated over two years to add £7m in revenue, track a 20% rise in live contractors and an average 15% rise in NFI per consultant.
This is a story of growth between the world’s fastest-growing tech & digital recruitment specialists and the world’s leading growth analytics platform for the recruitment industry.
As recruitment businesses scale their operations into new offices, markets and countries, it becomes increasingly difficult for them to run as one. A lack of visibility over performance, disparate ways of reporting, and distance can all play a hand in offices growing as silos rather than as a single, unified organisation. People can’t be in multiple places, so how can leadership continue to have a direct impact on performance when they don’t have a physical presence? How do they ensure that every person within their business benefits from their direction and that no corner of the business is overlooked?
It’s a challenge that’s mirrored by every recruitment business on a journey towards becoming a global heavyweight, and one that could be solved by integrating a solution with Talent International’s preexisting Bullhorn solution.
cube19 is a multi-purpose analytics platform that’s used differently across a business. It’s a blueprint for consultants to identify their next steps, a way for managers to isolate where micro-training will be most fruitful, and a platform that provides leadership with a vantage point from which they can oversee and influence the entire performance of the company. Sitting seamlessly within the Bullhorn platform, cube19 allows you to drill into any metric or review the real-time performance of any individual, team or client with one or two clicks. Jon Butterfield, CEO & Founder of Talent International, discussed how he uses cube19 to drive growth, “It’s a virtual leadership tool that allows me to run a multi-national company better.” He adds, “I can log-in from my phone at any time and have a headline summary of what’s working well, what’s not, and can make the right decisions in the right places based on that data.”
cube19 goes beyond an activity counter to highlight the actions to revenue that consultants haven’t taken. It creates a benchmark of “what good looks like” for c-suite through to consultant to map the fastest route to cash. Instead of pouring more into the top funnel, the platform uses actionable insights to deconstruct which actions will result in consultants making faster and more profitable placements. Darren Wells, COO, continued by adding that, “Talent International is a company that invests in its people and cube19 is a testament to this.” He adds, “It allows us to go beyond just telling consultants what to do and actually show them how.”
cube19 brings the direction of leadership to the sides of recruiters to focus their time on the right clients, the right jobs coverage and increase contractor redeployment rates.
cube19 helps recruitment businesses to grow revenue through the power of data and actionable insights. Leveraging the cube19 growth analytics platform, customers can drill into any company performance metric, unlock revenue opportunities and mitigate risks in real-time, on any device.
As a global strategic partner of Bullhorn, recruitment companies trust cube19 to optimise their two greatest assets—their people and their data. We do this by delivering simple to understand actionable insights that show every member of staff, from C-Suite to consultant, how to drive customer value and make more placements.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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