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17 September 2018, London, UK – Sixty percent of recruiters think regulators won’t strongly enforce the terms of the General Data Protection Regulation (GDPR), according to a new survey conducted by Bullhorn, the cloud computing company that helps staffing and recruiting organisations transform their businesses.
Seventy-three percent said they have seen no impact on the way they use recruitment technology and software four months on from the introduction of GDPR, while a similar number (71 percent) said it hasn’t affected their ability to engage with candidates and clients.
Of the 100 recruitment professionals surveyed, the majority (79 percent) of recruiters agreed that GDPR won’t have a negative impact on the industry in the long-term.
Peter Linas, Executive Vice President of Corporate Development and International at Bullhorn said:
“It’s worrying to learn that a significant proportion of recruiters think the ICO and other bodies will take a liberal approach. If recruiters have seen no impact whatsoever on their use of technology and software, it might indicate that official advice and best practices are not being followed closely enough. We can’t forget that GDPR was introduced for crucial reasons: to reinforce individual data privacy rights and improve transparency around how personal information is used. Penalties for non-compliance are, naturally, very serious.”
Linas continued: “It’s now more important than ever for recruitment companies to work closely with suppliers to understand how to maximise their use of technology, while staying within the boundaries established by GDPR.”
However, when asked about preparation for GDPR, over half (53 percent) of recruiters said they had enough training and support at an individual level, while nearly three quarters (73 percent) claimed that their company was timely and efficient in carrying out its compliance plan.
Linas concluded: “It’s certainly a good sign that recruitment companies are planning to expand their data privacy policies in light of GDPR. This is proof of the regulation fulfilling its overarching aim: to have companies take their customers’ data more seriously on a global scale. Nonetheless, while most took the appropriate measures to prepare for GDPR, more still needs to be done to educate staff and ensure clarity around what can and can’t be done.”
About the survey
The survey of 100 recruitment professionals was taken in August 2018.
Bullhorn is the global leader in CRM and operations software for the recruitment industry. More than 8,000 staffing companies worldwide rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs more than 700 people globally. To learn more, visit www.bullhorn.com or follow @Bullhorn on Twitter.
0207 580 6502
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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