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27 October 2016, London – Bullhorn’s international managing director Peter Linas revealed the bullish outlook of the company’s customers at the recent Bullhorn Live 2016 which took place at Bishopsgate, London. Now in its fourth year, the event drew a record attendance of over 700 guests, making it Europe’s largest one-day recruitment conference.
In the opening keynote, Linas spoke positively on the future of the UK recruitment industry in the aftermath of Brexit, assuring agencies that they can continue to grow despite economic uncertainty. Sharing some of the key findings from Bullhorn’s recent recruitment trends study, he showed that many agencies expect to increase their revenue over the next two years, and consider dealing with specialised skilled shortages to be the biggest opportunity for growth.
Bullhorn CEO Art Papas joined Linas in delivering the opening keynote, detailing his vision for the company in 2017 and stressing the importance of creating a seamless experience cycle for customers. His message to the sold out audience was clear: “…you are only as good as your worst customer interaction”.
Another highlight from the event was a Q&A session which focused on the challenges facing the recruitment industry in the current economic climate, as well as the influence of artificial intelligence and robotics on the way recruiters work. As part of the session, Staffing Industry Analysts President Barry Asin discussed how the ‘human cloud’ is changing the way we organise our workforces.
This year’s official Bullhorn Live party had a Star Wars-theme complete with life-size R2-D2 and C-3PO cakes, themed cocktails, and special “guests” from the film series, continuing the futuristic precedent set by last year’s Back to the Future extravaganza.
Linas commented: “Our goal with every Bullhorn Live is to make sure our customers come away with a positive state of mind for the coming year. As Yoda famously said, ‘Do or do not. There is no try.’ It’s time for all customer-focused professionals to take action to improve their business relationships and profitability. We’re already putting plans in place for an even bigger Bullhorn Live next year.”
Bullhorn Live is the only annual conference aimed specifically at helping recruitment professionals build new business and improve existing customer relationships.
For more information, comment or interview opportunities, please contact:
+44 (0)207 580 6502
Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. Its automated data capture and customer insight technology helps companies win customers and keep them engaged. Today, more than 7,000 companies rely on the Bullhorn platform to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, with offices around the world, Bullhorn employs over 600 people globally. The company is founder-led and backed by Vista Equity Partners.
To learn more, visit http://bullhorn.com/uk/ or follow @BullhornUK on Twitter.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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