Automation Maturity Curve Quiz: Where Do You Stack Up?
No matter if you’re just getting started or already have a few automations in place today, take a look at where you are on your automation journey and plan your next steps. We’ve outlined three different phases on the automation maturity curve.
> Foundational: At the foundational level, you are likely using automation to clean up your data and set up some simple notifications.
> Transactional: At the transactional level, you are likely doing every item from the foundational level, but you’ve also started using automation to create one-off engagements with your clients and candidates.
> Transformational: At the transformational level, you’ve moved beyond one-off interactions. Now, you are creating long-term nurture streams to engage with candidates and clients across the recruitment journey.
Check off all the processes you are automating today to find where your firm falls.
The Three Phases of the Automation Journey
Foundational
You’re just getting started, but you’re further along than you might think. The automations that fall in the Foundational bucket are critical in setting the stage for future success with automation. Many of these are essential to getting your data in check, things like:
- Populating empty fields
- Clearing out old records
- Sending automated surveys to gather up-to-date data from your candidates
Before you go on to personalize and automate communications to candidates and clients, you need clean and accurate data to trigger those messages.
Automations you might be running include:
- Dynamic Status Updates based on Activity
- Update Candidate Resume
- Candidate Submittal Notification
- Application Confirmation Email
- Consent Gathering
- NPS Survey
Transactional
You’ve begun to implement automations that take your business to the next level. At the transactional level, you’re likely doing most of the data cleanup and notification-based automations from the foundational level, but you’ve also started using automation to create one-off engagements with your clients and candidates.
Automations you might be running include:
- Follow-up with Client Website Leads
- Engage Passive Candidates
- Automate Cold Call Follow-up
- Actions Triggered by Candidate Activity
- Interview Confirmation
- New Candidate Follow-up
- Post Interview Survey
- Post Hire Survey
- Send Automated TextsPost Interview Survey
- Interview Rejection Follow-up
- New Candidate Follow-up
- Post Interview Survey
- Post Hire Survey
- Send Automated TextsPost Interview Survey
- Interview Rejection Follow-up
Transformational
At the transformational level, you’ve moved beyond one-off interactions. Now, you are creating long-term nurture streams to engage with candidates and clients across the recruitment journey.
It’s clear you are creatively unlocking ways to leverage automation throughout the recruitment life cycle. But as we all know, there’s no limit to the ways in which automation can impact your business. Hear from a few of these Automation All-Stars and see what else you can incorporate into your automation strategy.
Automations you might be running include:
- Re-Engage Lapsed Client Leads
- Engage Top Talent
- Onboard New Hires
- Job SLA Monitoring
- Event Management
- Semantic Match
- Website Tracking
- Client Marketing
- Redeploy Contract Employees
- Create Client Engagement ScoresIntegrating with other technologies
Meet the Automation All-Stars
Recruitment Leaders Changing the Game
When it comes to automation, some recruitment leaders have climbed the maturity curve and are now setting up hundreds of automations within their business. These automations are interconnected and complex, and at the end of the day, making an outsized impact on their firm’s success. These are their stories:
Matthew Banbury at Pioneer Selection Eliminates Manual Admin Work for his Team
“In a typical month, Herefish is doing half a million actions, which if you had a human doing it, would take them 17,000 hours.”
– Matthew Banbury, Pioneer Selection
Automation Does the Work of 4 FTEs for Nicole Hart at Fuse Recruitment
“Through implementing automation, we have been able to connect with so many more clients and candidates than ever before. This has ultimately given our recruiters more time on their hands to do what they do best, which is recruit.”
– Nicole Hart, Fuse Recruitment
Karli McKee at Atlas Staffing Cleans up 30,000 Records in 30 Minutes with Automation
“I remember looking at over 30,000 old placements that were open and thinking this would take months to clean up. Taking 30 minutes and watching that tick down to 0 was incredible.”
-Karli Mckee, Atlas Staffing
Mike Adam at Triple0 Saves an Hour a Day and Improves the Candidate Experience With New Lead Follow up Automation
“We thought automation would be a much more significant investment – both money and time. I couldn’t believe how simple to implement and manage it is.”
– Mike Adam, Triple0
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Automation Example Library
Need more inspiration? Scroll through this list real-life examples submitted from our community of Recruitment Automators across the globe!
Automation: As candidates work through a qualification process, we have an automation set up to automatically fill in various fields based on initial data entered during profile creation. Impact: Increase data quality in system, save candidate engagement staff time, and increase process efficiency.
Automation: An automation that sends a candidate experience survey to our candidates, and sends those results to our partners and their RDRs Impact: Provides direct feedback for our partners to help improve their business process.
Automation: Automating the collection of data via a survey when candidates are placed. Impact: This helped to improve customer feedback given rates and also helped improve the business through operational improvements.
Automation: I was able to intergrate our VoIP with Bullhorn. The cool new and very helpful button I added in the contact and candidate search screen is the 8x8 launch button. This is where our recruiters can launch 8x8 from within Bullhorn!!! Recruiters love it!!! Impact: This button has a great workflow impact, it keeps our recruiters within Bullhorn and allows them to make notes without changing apps.
