With more than 15 years of experience in service-based industries such as recruitment, our team knows that your success depends on more than just our products. You need a services and support team that stays with you every step of the way.
Before you go live, we’ll look at how you run your business and make sure what we deliver fits with the way you work. Whether you’re a boutique company or have thousands of consultants and salespeople in the field, we’ll configure our platform to integrate with your existing processes, infrastructure, and automation.
As you grow your business, we’ll stay right there with you, providing the training, support, and customer service you deserve.
You want the truth? We’ll tell you what no one else will. Over the last 15 years, our team has helped more than 10,000 service-based companies improve the way they do business. Ask us to help you refine sales strategies, automate workflows, create specialised reports, and design streamlined recruitment programs. Our experience in the industry and data-driven insights will help you answer questions you didn’t know you had.
You’re in the right hands. Our highly technical Customer Support team knows the ins and outs of Bullhorn. We make sure you receive quick and quality service so that your questions are addressed and issues are resolved in a timely manner. You can reach our Support team online, via email, or by phone – whichever way is easiest for you. And our “follow-the-sun” support model allows you to contact Support via phone 24-7, from anywhere in the world, to speak to an expert.
You have a company to run. You have clients to see. You can’t afford to take months to get your system up and running. You need a rapid implementation that’s pain-free. Our team will navigate you through the deployment process to give you a quick return on your investment.
Hands-on, interactive training is the best way to get your team to adopt Bullhorn. Our training services provide you with the necessary skills to become true Bullhorn experts and leverage our solutions to meet your business needs.
SVP, Global Support & Training
As Senior Vice President, Global Support and Training, J.R. leads our global Support and Training for all Bullhorn product lines. J.R. directs both the company’s customer service and training efforts around the world engaging customers throughout all points in the customer journey, both proactively and reactively, delivering incredible customer experiences via transactional interactions and client engagements. He brings a broad range of customer service leadership skills and experience to the company spanning performance management, project management, employee and leadership development, organizational design, and strategy which all align to focus on driving an incredible customer experience. Prior to joining Bullhorn, J.R. led call center optimization efforts for AT&T Mobility, directing the call center strategy for more than 100 contact centers. J.R. has spent 20 years working in the contact center space and has held a number of key leadership roles prior to joining Bullhorn.
SVP of Product and Salesforce
Jonathan Novich is SVP of Product and Salesforce for Bullhorn, the global leader in CRM and operations software for the recruitment industry. A staffing technology innovator, he has developed broad and deep product and technical experience consulting to staffing firms over the past 15 years. Jonathan has acted as an independent consultant for some of the largest staffing companies in the world and advised companies on acquisition targets.
At Bullhorn, he oversees product initiatives as more than 10,000 staffing companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. He graduated with honors from Princeton University, earning a Bachelor of Science in Engineering in Computer Science and a certificate in Operations Research.
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Interested in speaking with Sales?Give us a call at +44 (0) 20 3617 6262
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