A recruitment CRM automates an agency’s recruiting operations and provides a central repository for candidate data—including CVs and applications.
They’re built to help you:
A good recruitment CRM has the power to turn your entire recruitment operation into the most productive, profitable, and efficient business it can be.
The best recruitment CRMs:
Agencies that use a recruitment CRM report:
Document the steps in your recruiting workflow, making note of the activities a recruiter must do to perform their job effectively. Record any third-party tools (like job boards or social media) your recruiters use in the course of making a placement.
Use this process to understand where your business excels and where a recruitment CRM can help you improve.
What are your biggest pain points? What is costing you business or productivity? Where do your recruiters spend the most time? Are they doing too much manual work?
Make a list of the functions and features that will provide the most value to your business.
What would your perfect recruitment CRM look like? What qualities of a recruitment CRM are most important to you? Which features are must-haves and which ones are just nice-to-haves?
Share your wishlist with prospective providers so they can address your specific needs.
Create a budget for your recruitment CRM investment. Consider upfront setup fees and ongoing usage fees. Determine any additional budget you may need for additional integrations once you’ve implemented your recruitment CRM.
Use this budget to inform your recruitment CRM selection process. Ask providers upfront about any additional implementation or setup fees you may need to plan for.
Determine when you need your new recruitment CRM to be fully functional by. Ask your providers how long implementation and training will take. Ask each provider about their onboarding resources. Do they offer training and support to get you started as soon as possible?
Create a timeline and schedule demos and follow-ups accordingly.
Read about top recruitment CRM features to see which are most important for your business.
Top 5 Features
Use software review sites to find the recruitment CRM that matches your needs.
Top Peer Review sites
Narrow down your list of options to a shortlist of your top choices.
Learn more about these solutions by scheduling demos and discover which will best meet your needs.
G2 Crowd features reviews for 300 recruitment CRMs—more than 10,000 authentic user reviews in total.
You can sort for recruitment software solutions by popularity, user satisfaction, and G2 Score—a combination of reviews and data aggregated from online sources and social networks.
Visit G2 Crowd
Capterra curates vetted reviews from real users. Capterra ranks recruitment CRM solutions by popularity, user-friendliness, and average rating.
You can also filter by features, such as onboarding, candidate tracking, and workflow management in order to find the software that meets your agency's specific needs.
Every interaction you have with a candidate counts, so everything should be in your recruitment CRM.
Add notes on a candidate record after an initial conversation or second interview to stay organised and keep your team up-to-date on the status of your candidates.
Use tearsheets to organise your records into intuitive categories, such as “Top Sales Candidates” or “Machinists—Ready to Go”.
Now when you have a job to fill, you can take action immediately.
Submission lists provide your team with visibility into your submissions and open jobs.
Filter the list to quickly see relevant information like candidate status and job status.
With an email inbox gadget, you can see all the relevant information about your candidate in one place.
Add notes, parse CVs, or attach files without leaving your inbox.
You'll get familiar with the search function for any recruiting software you use, but you shouldn’t have to re-create your searches every time.
This feature prevents you from having to construct a new search every time you need to find out certain information.
Why ask it?
Recruiters have unique demands. Solutions that aren’t built with recruitment industry recruiters in mind may lack core functionalities.
Why ask it?
A recruitment CRM is not an island. If your recruitment CRM integrates with every tool you use, you’ll be more productive and effective.
Recruiters like to work on-the-go. A native mobile app lets them be productive wherever they are.
Case studies allow you to see if agencies with similar use-cases were able to be successful with your recruitment CRM.
To get value out of your recruitment CRM, your recruiters need to know how to use it. Find out how long it takes to onboard your team and learn what training resources are available.
Streamline daily tasks with faster source, search, and match
Leverage relationship insights to deliver a superior candidate experience
Run your business by the numbers using recruitment-specific, actionable reports
Sense helps recruitment agencies build automated communications with candidates across their entire journey. With a seamless Bullhorn integration, you can make your outreach relevant and timely. On average, recruiting teams using Sense see their candidate NPS double and redeployment rates increase to almost 30%.
TextUs helps your team get ahold of anyone, anywhere. Recruiters can text from their computer, smartphone, or right from within Bullhorn, all while managing multiple conversations at once. Recruiters can also save and share templates, creating a uniform candidate outreach method.
SourceBreaker is an award winning End to End Search platform that finds Recruiters more of the best candidates, then at the click of a button, matches them to multiple live vacancies, and helps identify the hiring manager, providing multiple opportunities to place every candidate found in seconds.
Recruiters and sales teams make hundreds of calls a week. How much wasted time occurs in between calls. Streamline critical communications directly within Bullhorn - Click to dial, power dialing from tear sheets, native pop-up notes, integrated IM & Texting, automatic call recording, and more.
cube19 is the #1 Growth Analytics Platform for the global recruitment industry. Embedded within Bullhorn, cube19 provides self-serve analytics, easy to use ad hoc reporting, and gamification functionality to help recruitment companies to increase revenue, improve data quality, and motivate teams. Whether you want to improve staff retention, grow your new business, repeat business, contract revenue or bottom line, cube19 will accelerate your growth whilst building a data-driven culture.
RSM’s pay, bill, and accounting solution InTime has been specifically designed for recruitment and staffing agencies to automate and streamline the core back office functions of timesheet and expense processing, payroll, billing, contract management, accounting, and reporting. Combine InTime with RSM’s cloud-based accounting software and reporting portal for a fully integrated back office solution suitable for agencies of all sizes, from start ups to multinationals with overseas branches. RSM also offers outsourced payroll, billing and accounting services delivered by qualified experts.
"We can’t imagine running our business without Bullhorn. We’ve seen our time-to-fill rate drop by over 40% since implementation.”
Interested in growing your business with Bullhorn Recruitment CRM? Complete the form below to speak with our sales team.
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SVP Product, Executive Search
As Bullhorn’s SVP Product, Executive Search, Richard drives the company’s product strategy and initiatives for the executive search sector and the Invenias product. Richard joined Bullhorn as part of the Invenias acquisition in 2018, where he one of the founders and spent 14 years as the Chief Product & Technology Officer and a Board Director.
Richard brings over 25 years of business, technology and product leadership, with broad industry experience that spans the full spectrum of the staffing industry, with specific focus on executive and retained search. Prior to Bullhorn, Richard was central to the successful growth and development of the Invenias business globally, from its inception to becoming the market leading provider of executive search software.
Team Lead – Enterprise Solution Consultant, APAC
As GM for Bullhorn’s APAC business, Aaron McIntosh oversees all business functions in the region. He also leads the solutions consulting team locally, ensuring our customers have an incredible experience when transitioning to Bullhorn. He has over 20 years working various roles within the technology industry and joined Bullhorn in 2013 in the London office before relocating back to Australia in 2015. During his tenure, he has helped numerous customers make the move to Bullhorn including Kelly Persol, Ambition, Hudson, and many others. He is passionate about technology and in particular how technology can be used to solve business issues and problems that are inhibiting growth within recruitment businesses.
He has a Bachelor of Engineering (Electrical and Computing) with Honours from Monash University in Melbourne.
Senior Vice President, Customer Success
As the Senior Vice President of Customer Success, Tamsyn leads Bullhorn’s Services and Customer Success teams. She is responsible for successful delivery of all products and services globally and is committed to creating and maintaining incredible long term customer experiences in the candidate to cash process. Tamsyn has been delivering implementations for over 25 years with companies such as SAP, Ariba, Zuora: specialising in HR, Payroll, Procurement and Quote To Cash capability. She trained as a software engineer after studying Maths, Statistics, and Computing in England.
Director of International Marketing
As the Director of International Marketing at Bullhorn, Catherine is responsible for all international marketing efforts across EMEA and APAC. Catherine has been with Bullhorn based in the Boston office since 2010 and has recently relocated to London. Over her tenure, she’s overseen several marketing functions including demand generation, marketing operations, and events. She is passionate about marketing technology, building high-performing teams, and leveraging both to drive for results. Catherine has a Bachelor of Arts in Global Studies from Providence College.
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Executive Vice President of Corporate Development and International
Peter oversees Bullhorn’s international operations outside North America in his role as Executive Vice President of Corporate Development and International. Peter joined Bullhorn in 2009 and was responsible for its highly successful UK launch and continued expansion internationally. Peter has grown the international team to over 100 staff, established Bullhorn as the UK’s market leading recruitment software and has expanded Bullhorn’s reach into EMEA and APAC, achieving a user base of more than 30,000 international users. Prior to taking on the launch of Bullhorn International, Peter spent 20 years working in the recruitment industry and held a number of senior director roles before moving into the technology space.
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