Data & research
A: For the past 26 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries, focused on delivering an incredible customer experience – our core mission.
A: The Bullhorn Partner Program enables technology providers to build turnkey integrations to our platforms. The program is open to any company who has a solution they intend to sell to staffing and recruitment agencies. All partners are validated and approved to ensure a valuable and amazing customer experience. To learn more about our program, you can check out our Marketplace 101 blog here.
A: We’re proud to support an open ecosystem and welcome companies of any shape and size who have an interest in entering into, or expanding their footprint in the staffing industry. The only exception is that we do not permit other ATS/CRMs to join our Partner Program. If you’re offering AI solutions, we require that you have two contracted Bullhorn customers before joining the program. With the rise in AI solutions for the staffing space, we want you to ensure there is product market fit before investing in the Partner Program. We’ll require the names of these customers before joining the program so we can verify this.
A: There is a $5,000 annual platform fee to join the partner program. The Technical Services engagement to help build and validate your integration comes at an additional, one time cost between $1K – $4K depending on the scope of your integration. There is a 15% revenue share applied to all mutual customers, however for the first 14 mutual customers, the revenue share will be waived.
A: The $5,000 annual platform fee allows us to dedicate the technical resources required to create, maintain, and troubleshoot your sandbox environment as well as maintaining our API documentation and integration guides. We are unable to offer a discount to this fee, and the fee must be paid in full at the beginning of each annual term.
A: The revenue share amount is standardised across all partners, and in most cases, will act as a direct sales incentive when the partner has more than 15 mutual customers. The value of our partnership program has always been the ability to provide our customers with this service, and therefore, the costs reflect that, so we are unable to negotiate this revenue share.
A: All customers using your Integrated Service would count towards this number. You are allowed to work with trial or pilot customers; in fact we encourage that.15 customers leveraging the integration, even if they are not paying you, is our indication that you’ve reached product-market fit and should be able to successfully grow in the staffing market.
A: You will be required to report on your Mutual customers and the revenue associated with them. However, we also have visibility on this from our side.
A: Once you start paying revenue share, we increase the API limit by an order of magnitude, without an increase to the annual fee. They will still be API limits in place but those are to prevent abuse and are not aimed at charging partners an additional cost.
A: No. As Bullhorn is opening up access to our APIs and systems to partners, we do not require that same level of access to the partner solution. As such, we believe we are taking on more risk in the relationship. The terms set out in the contract, in particular in the Limitations of Liability and Indemnification sections, are meant to mitigate our risk and may not be made mutual.
A: If you are building a one off integration for a single customer and do not intend to offer your integration to any additional customers, you can do this using our open APIs. For any integration that is offered to more than a single customer, you would be required to sign up to the Partner Program and get your integration validated by Bullhorn. We do not offer unlimited and free access to anybody, and we want to ensure that our API is being used efficiently and responsibly so that we can guarantee our customers the best experience, knowing that partner integrations have been vetted and validated. For additional information, you can review our API Fair Use Policy
A: We do not permit third-party ‘connector’ or ‘middleware’ companies to build integrations with Bullhorn. Partners are required to leverage in-house developers to build a direct, platform-to-platform integration to the Bullhorn API.
A: Yes, we have technical resources allocated to help maintain sandbox environments and address any bugs, breakages, or access concerns, as well as extensive documentation and technical guides. There is an option for partners to purchase additional support hours should you need them.
A: Once you’ve decided you’re ready to join the Partner program, here are the next steps you can expect:
A: Partners should be prepared to promote, market, and pitch their integration to Bullhorn customers. Once your integration has been approved, you will be added to our list of approved Partners and are welcome to leverage our Bullhorn brand assets (which we will share during the onboarding process) to promote your integration through your own channels. Please note, we do not allow Partners to promote themselves as a Bullhorn Partner until they have been through the validation process.
Partners may become eligible for certain co-Marketing and co-Selling activities as the customer adoption of their integration grows. In the meantime, we encourage you to leverage your sandbox environment to engage customers with demos and create marketing collateral. Try out different strategies to get Bullhorn customers excited about your solution!
