Why (Partner with) Bullhorn? Why do 11,000+ customers choose to power their businesses with Bullhorn? We offer industry-leading solutions for staffing and recruitment companies, but the product is just one piece of the puzzle. Read below to discover how we partner with you to grow your business. Our Team of Trusted Experts >> Resources to Support You Every Step of the Way >> Technology as a Gateway to Your Growth >> OUR TEAM OF TRUSTED EXPERTS We Are Trusted Advisors   Choosing Bullhorn is just the beginning of your journey with us. With teams devoted toimplementation, day-to-day account success, consulting, and training (just to name a few!), we’re fully invested in your success. I work with my clients to help them address EVERYTHING it takes to successfully implement technology into their business: workflow optimization data integrity automation user adoption training acquisitions and migration guidance. Everyone on the NAM team has a unique staffing background we use to help out clients achieve their goals.  Allison Holmberg National Account Manager I manage a team of global consultants that implement new clients on the Bullhorn ATS platform.  They face unique and exciting challenges and my team is there every step of the way.  Our team is dedicated to SMB—we specialize in meeting the clients where they’re at and moving them forward based on their specific needs. Bridget Rapp Product Consulting We Know Staffing   Bullhorn has been dedicated to the unique challenges of staffing firms since its inception in 1999, and our solutions have evolved with the industry. Our experts understand what it takes to succeed because we’re full of former staffing professionals. Art Papas CEO and Founder Melissa Rosen VP, Bullhorn Consulting Services Synopsis: Art Papas, Bullhorn CEO, has been on the journey with staffing pros—our customers—for over 20 years, and is dedicated to providing an incredible customer experience. Synopsis: A former recruiter, Melissa knows what it takes to be successful in the industry and works every day with customers to help them meet their goals. We Know Your Business With 11,000+ customers, we serve businesses of every size, vertical and region. Whether you have 5 employees or 50,000, we have specialized experts dedicated to your market and business type.     Meet Some of Our Experts Bullhorn is mission-critical software and managing a company’s database is incredibly important to their success. In SMB, our clients often don’t have dedicated operations lead who can own the technology to get the very best of it. Furthermore, smaller firms are inherently exposed to a greater loss of CRM tribal knowledge when a valuable employee takes that knowledge with them. Our incredible Relationship Management team is a major component of the investment you make in Bullhorn. We engage from implementation onward to ensure you're set up for success. Pete Markland SVP SMB I have the wonderful opportunity to leverage my passion for technology and the way it moves today’s largest staffing businesses forward to learn, develop and grow our client base. Our customers are really excited about the possibilities of digital transformation right now, and we’re able to help them increase operational efficiency and productivity and help them automate low value, transactional tasks to enable their teams to prioritize higher-value opportunities. Shaun Weise RVP, Enterprise UK&I, Bullhorn My team has spent the last two years working to deliver a world-class Pay and Bill system for the staffing industry. There are so many staffing specific issues that our customers see: Getting to true gross profit so they can get their recruiters focused in the right places Managing VMS, Purchase Orders, and SOWs; Providing the flexibility in invoicing that their customers demand;  Making sure that payroll is 100% right, every time; Doing all of this while keeping costs low Being totally focused on staffing means that Bullhorn understands those issues, and that's what we're out there solving. Tim Sebel Director of Product Management, Bullhorn The Crucial Group's Journey with Bullhorn We’re Here to Support You Now and into The Future   In unstable times, it’s never been more important to work with a company that will be there for you and able to support you now and into the future. Here for you today and tomorrow Our financial stability ensures that Bullhorn can continually deliver exceptional products and services to its 11,000 customers. Since inception, Bullhorn has had consistent investment, starting first with angel investors and moving to capital investments—our revenues have grown year on year. Investing in Your Future  Bullhorn employs an annual budget of $40 million on R&D to create a product that grows with your business. We release monthly product updates based on your feedback and we invest in new solutions to solve the problem you face as a business. Ready to Take on Any Challenge We helped thousands of staffing firms navigate the 2008 recession and we have the experience necessary to help you succeed in the current business landscape. Our account managers, consulting teams, and support are here provide you with guidance based on the unique challenges of your business. Bullhorn Strong   20+ years of experience in the recruiting industry Over 11,000 customers globally $40M annual R&D budget More than 1,000 employees globally Founder-led and profitable RESOURCES TO SUPPORT YOU EVERY STEP OF THE WAY Sales Teams That Don’t Just Care About Making A Sale   Before you even sign on the dotted line, our sales team is a vetted resource to help you navigate the research and evaluation phase. With a team of fast-acting business development representatives and experienced account executives, your inquiries are handled quickly and with care. We cater each sales process to the buyer depending on the industry, region, and feature requirements. This means we ask a lot of questions up front, but that’s only to ensure we recommend the solution that will ultimately give you the most long-term value. World-Class Support   Our support team isn’t only world-class, it’s world-wide.d. We follow the sun with teams in St. Louis, Brighton, and Sydney so you can reach a person—not an answering machine—any time you need it. With a 95% client satisfaction rate, and an industry-best first-call resolution rate, we make providing great support our number-one priority. Connecting People to People It’s important to us that you get to talk to an actual human being. And that’s why the size of our Support organisation has grown so we can continue to deliver an incredible experience to accommodate our customers across the globe. Our goal is to get you the right answer as quickly as possible, but we understand that some questions are particularly complex. The Support organisation has been structured in a way that supports even the most complicated queries through different levels of subject matter expertise.  Tier 1 Support This team is on the frontline, helping to resolve nearly 90% of questions that come in. We have a robust training program that certifies the team on a number of different areas so they’re ready to help. Tier 2 Support Depending on the complexity of the question, a member of our Tier 2 team might jump in so we can get you an answer as quickly as possible. Tier 3 Support This team of developers have the deepest application and technical expertise, and access to tools that can help them solve the one-off questions that arise. Luckily, only 3% of all questions get sent their way, so rest assured - you’re in good hands all the way through. A Never-Ending Commitment to Providing an Incredible Customer Experience    “Josh is a real professional and immediately put me at ease with my laundry list of issues and q's. Thanks Josh!” Ongoing Training: The Bullhorn Learning Hub Free eLearning and training resources to help you get the most out of Bullhorn at your own pace   The Bullhorn Learning Hub can help: Train your workforce faster, without additional cost Use Bullhorn content as a core part of your onboarding program Upskill employees as their role evolves or changes Complete with learning paths for end-users, managers, and administrators, The Learning Hub is your one-stop destination for free training resources including videos, articles, webinars - you name it. So whether you are a new starter, are changing roles, or are looking for a refresher - Bullhorn has you covered. Networking and Community   Discover how to more effectively engage talent, leadership, and the future of staffing at Engage, the premier global staffing and recruiting conference series. At this multi-day event, recruitment leaders and practitioners alike come together for unparalleled industry insights and tactical Bullhorn product training. With 1,000 attendees at each event, Engage is the perfect place to make new connections and learn from the brightest minds in the field but is still intimate enough that you’ll see some of your favorite staffing friends.  This year, we launched the EngageX series of online conferences for staffing professionals. More than 3,000 attendees networked and learned from one another at EngageX 2020—discover the top highlights. What People Say About Engage "Engage is a "must" conference for staffing professionals! It brings together thought leaders and practitioners with a focus on the future and technology unlike any other." Robin Mee Mee Derby Quarterly Research and Analysis   What are the industry trends you need to know to understand your business? How do you stack up against your peers? Eliminate the guesswork with Bullhorn’s original research. Bullhorn surveys thousands of staffing professionals throughout the year to deliver findings on topics ranging from AI to the KPIs businesses use to measure success. Recruitment Post COVID-19 Learn More Digital Transformation Learn More Running Your Business as One Learn More Thought Leadership   We’re committed to equipping you with the information you need to run your business Explore industry findings on the trends and challenges that shape the industry through  Learn tips and insights you need to run your business with expert advice on staffing technology and industry know-how Discover expert interviews with hundreds of staffing and recruitment leaders who know the industry in and out Recruitment Innovation Exchange Learn More Staffing Blog Learn More The Purple Squirrel Podcast Learn More OUR RESOURCES BY THE NUMBERS   200 employees across the globe dedicated to answering your questions 60 seconds or less- time it takes to reach support 80% of queries are resolved on the first call 95% average client satisfaction rate 20,000+ staffing professionals surveyed 250+ in-depth interviews with industry leaders 2,000+ annual attendees across 3 global industry conferences 6 global blogs with weekly content tailored to your region TECHNOLOGY THAT GETS THE JOB DONE  Best-In-Class Performance   Bullhorn isn’t just the largest staffing-dedicated technology provider in the world, we’re also the number-one recommended by staffing executives.*  Bullhorn is chosen five times more than our competitors, making it the most trusted recruiting software solution in the industry. With Bullhorn’s fully-integrated, end-to-end solutions, users can save hundreds of hours per year by automating their recruitment processes. The efficiency of the product also helps users eliminate redundant data entries and errors, saving them time and money. “Ease of use” “Made specifically for the staffing industry.” “Tracks everything easily.”  “State-of-the-art, effective tool.” “Very organized and easy to navigate.”   Reasons given by executives choosing Bullhorn as #1 Staffing Technology Provider in SIA’s Global Staffing Company Survey 2019: Vendors Recommended by Staffing Executives    “Their integrated solution provides for the full life cycle of staffing, from candidate search, job intake, placement, onboarding, time tracking, and beyond.” — SIA, Global Staffing Company Survey 2019: Vendors Recommended by Staffing Executives   Open Ecosystem   Make Better, Faster Business Decisions   Staffing Firms are… Moving information from one system to another, across 5 or more tools They want to… Integrate all of their technologies into their Bullhorn instance and operate more efficiently or effectively Through the Marketplace, you can… Eliminate duplicate efforts, streamline data entry, and leverage data transparency to make better business decisions Enable Productivity Anywhere, Anytime   Staffing Firms are… Struggling to get everyone in their organization using a new system and leveraging its benefits They want to… Reduce their employee time to value and turnover Through the Marketplace, you can… Leverage technology to define and promote best practices to reduce your employee time to value and turnover Build Relationships With Enhanced Client and Candidate Experiences   Staffing Firms are… Spending a lot of time and resources communicating with external constituencies They want to… Find a way to give people information in the form they want, through the channel they prefer Through the Marketplace, you can… Create a unique, connected experience for candidates and customers to ultimately increase redeployment and get more reqs to fill Platform Choice   We believe in the power of choice.  We invest in and continuously support several industry-best platforms—Bullhorn, Invenias, Salesforce—so whatever solution you choose, you’ll have a cutting-edge platform that’ll grow and evolve alongside your business. Automation That Frees You Up To Do What Matters Most   We know that dealing with relationships is what you do best, which is why we invested in the only automation platform built for the fast-paced needs of staffing and recruitment firms. Drastically Improve Productivity:   Reduce busywork by automating repetitive, often-forgotten tasks and ensure the right things are happening at the right time Overhaul Your Data Health: Improve the accuracy of your Bullhorn data by identifying inaccurate or incomplete records and automating the cleanup process. Communicate Often And Well: Engage with candidates, clients and contractors throughout the recruiting process and never let communication slip through the cracks. TECHNOLOGY BY THE NUMBERS   $40 M spent towards R&D every year # # of releases/ enhancements made each year 100+ marketplace partners 300+ developer partners Learn how your business can partner with Bullhorn. Talk to our team today [btn btn_link="/demo-home/" btn_color="orange" btn_size="lg" btn_text="Talk to Us"]

Staffing Gives Back In the midst of the fear and uncertainty that a pandemic and subsequent economic uncertainty brings, it can be challenging to find the time to give back to the community at large. We’re proud that many of our friends and customers in the staffing industry are doing just that—helping neighbors, essential workers, and employees in need. Read on to discover how these staffing firms are giving back to their industry, frontline workers, and local businesses. Who: Corporate Brokers Where: Annapolis, Maryland What: Supporting  essential workers and a local cafe when they need it most   Headquartered in Annapolis, MD, the team at Corporate Brokers has strong ties to their community. When the pandemic hit, the team asked themselves, ‘What can we do as an organization to help people keep their jobs?’ Naturally, they shifted their focus toward new customers and how best to support employees who were laid off from client companies, but they also turned to their community. Living in a small city like Annapolis meant that the team was seeing firsthand how local businesses were being impacted. And like many, they wanted to give back to essential workers who were heading into work each and every day.    According to Maggie Williams, Director of Operations at Corporate Brokers, one such business was Bean Rush Cafe, a local roaster, baker, and sandwich shop not just near their headquarters, but around the corner from their CEO’s home. The cafe was doing everything it could to stay open including reducing hours and staffing fewer employees at any given time. Corporate Brokers saw this and decided to give back by offering to pay for meals at two local Bean Rush Cafe locations for essential employees. The initiative was a success, and Corporate Brokers soon expanded it to small businesses near its other offices; Starnut Gourmet in Arlington, Virginia, and Buddy Brew in Tampa, Florida. At Starnut Gourmet, Maggie says the initiative helped the small business raise half of a normal day of sales, which was something they hadn’t seen since the pandemic began. In Tampa, the Corporate Brokers team is working with Buddy Brew to send coffee and pastries to Tampa General Hospital staff at 17 outpatient locations. According to Maggie, the initiative is focused on helping small local businesses that have been hit particularly hard, while also showing their thanks for essential workers.    “It’s a way to help a local organization stay open and help those on the front lines while the rest of us are staying at home.”   Who: Prime Staffing Where: New York, New York What: Supporting nurses working on the front lines   Prime Staffing is a New York-based recruitment agency that focuses on a number of disciplines—including nursing. While the firm operates in 15 states, with New York City in dire need of nurses, the team shifted their focus to their home state, placing 15-20 times their regular volume of nursing placements. According to Michael Fazio, the president of Prime Staffing, this volume of placements kept the team working from six a.m. to midnight for 33 days in a row placing nurses in hospitals in New York City.  But while placing nurses is their business, it’s the above and beyond treatment of these nurses that differentiates Prime Staffing.    At their own expense, Prime Staffing has put in place a number of resources and programs to keep their nurses safe and healthy. This includes free, private transportation to and from work with certified healthy drivers, and putting nurses up in local hotels. Prime Staffing is delivering sealed lunches to the ICU and free dinners, including a special Easter dinner for those working over the holiday. For nurses with children, Prime Staffing has paid for their childcare, and even laundry service or grocery deliveries where needed. Perhaps most significant, Prime Staffing even spent $25,000 on PPE equipment for its nurses.   But it’s not just their physical wellbeing that Prime Staffing is taking care of—working on the frontlines is a grueling, difficult job, and often one that comes with psychological challenges, as well. Michael shared that Prime Staffing is particularly proud of their partnership with a psychotherapist in New York City to give nurses the support they may need during this difficult time. While the volume of placements has slowed down in recent weeks, Prime Staffing doesn’t intend to slow down the care of its frontline staff any time soon. In fact, because of Prime Staffing’s stellar reputation, it was chosen as one of just a few vendors to staff the COVID-19 antibody testing sites around New York City.   “This is about doing our part.”   Who: Fusion Medical Staffing Where: Omaha, Nebraska What: Enabling the staffing industry to give back to healthcare workers   Fusion Medical Staffing is a temporary staffing firm focused on a breadth of healthcare specialties including nursing, travel nursing, allied healthcare, physical therapy, occupational therapy, and more. With such a wide range of specialties, Fusion Medical saw their company affected in volatile ways by the pandemic. Amidst all of this, Fusion Medical decided they wanted to come together as an industry to support the greater good. Fusion Medical teamed up with the nonprofit TravCon to join their Meals for Meds initiative by providing the initial grant donation and assisting with marketing and operations.   Meals for Meds supports frontline healthcare workers and local businesses by delivering food to healthcare workers who are unable to leave hospitals to get food due to long shifts and limited resources. Healthcare workers can place meal requests, and Meals for Meds supplies gift cards so that the worker can order food for their unit and colleagues. At present, Meals for Meds has supplied over 17,000 meals and hope to reach at least 20,000 before the program concludes. So far, the program has received donations from EmployStream, Koley Jessen Attorneys, GetMed Staffing, Inc., Right Sourcing, OneStaff Medical, TextUs, WIIG Electrical Services. Visit Meals for Meds to see how you can help support the initiative.    “We wanted to come up with a way to find comfort and let them know that people are thinking of them.”  

3 Recruiting Automations to Implement Now Prepare for the bounce-back and set your firm up for success   It’s no secret that COVID-19 is changing the staffing industry and shifting priorities for every business. How can automation help address new challenges and set your firm up for future success? At the beginning of the year, 77% of global staffing professionals cited the skills shortage as the top challenge for 2020. Now, with unemployment numbers rising across the globe, these same professionals are facing very different problems - a surplus of candidates, fewer job orders, and widespread uncertainty on how the world will get back to work. Many firms have also cut costs and resources to increase cash flow, leaving fewer employees to tackle these challenges. But data from the 2009 recession shows that the staffing industry rebound happens quickly - so how can you persevere and emerge stronger when the inevitable bounce back comes? Enter Automation. With the right technology in place, you can automate manual and repetitive tasks, communications, and processes within the staffing workflow. Herefish by Bullhorn is the leading automation platform and there are dozens of automations you can create in minutes (read more about those here!), but let’s focus on three ways automation can help today: New Applicant Follow-Up >> Data Cleanup >> Client Scoring and Nurturing >> Streamline New Applicant Follow-up to Cut Through the Noise Start engaging with new applicants the second they apply and don't let good talent slip through the cracks Why is this important? With so many candidates on the market, recruiters are becoming inundated with new applicants. They have to individually follow up with each applicant or worse - forget to follow up and applicants never hear from a recruiter. This leaves little time for recruiters to pour through the list to find the best candidate, or leaves great candidates completely ignored. With fewer job orders to fill, recruiters have to maximize each opportunity and expedite this process to find the right candidate, quickly. What can I automate? With Herefish, you can set up an automation that: Reaches out via email or text to every candidate from the start Notifies candidate at key steps of recruiting process Pings recruiters with tasks when they need to step into a follow-up nurture Communicate with applicants that didn’t get the role and market your other open jobs that match their profile. In addition to increasing recruiter efficiency, this automation provides white glove service to candidates who will be more likely to work with your firm in the future when the bounce back occurs. Clean Up Data to Save Time Now and Boost Productivity Long-Term Update, maintain, and populate data in your CRM and ATS for top-notch data hygiene and usability. Why is this important? One of the most mundane tasks that every sales and recruitment professional has to deal with is data entry and maintenance.  It's a time-sucking, yet necessary task. Automating these daily activities throughout the entire recruiting and sales process cuts out busy work for your entire company. With many firms experiencing downtime as their clients see a slowdown with hiring, it's a perfect time to set these automations up so that when the firm is back at full speed, your recruiters have more time for revenue-generating activities. Think of it this way: 1 hour saved per day per recruiter/salesperson equals 260 hours per year, per employee.  How many placements or contracts could your employees earn with 32 extra days in their year?     What can I automate? Copy In some cases, recruiters and salespeople simply need one field to populate another, or copy data between entities.  Here are some examples of how you might use this automation. Copy a candidate's state location to the state license field. Transfer data from an old field to a new field. Populate a candidate's title with  their most recent placement’s job title Clear If you've replaced an old field with a new field or otherwise remapped data, you may need to clear out an old field so it doesn't confuse the machines. Clear data from a retired or old field. Remove data from fields based on business rules. Set One way to make Herefish and your database work harder for you is to have certain fields automatically updated or populated based on contact actions, dates, and more.  This can enable better targeting and segmentation for automations, emails, texts, and direct calling. Set contact's status, update score, or send notification based on contact's action or engagement. Update the candidate's status when the candidate creates a new application. Update contact's status when bounced email occurs Create Client Scoring and Nurturing to Surface New Business Score, target, and nurture leads with automated notifications, emails, and more Why is this important? While businesses in many sectors are on hiring freezes due to the effects of COVID-19, certain industries are hiring more than ever before. It’s critical for salespeople to be able to easily surface those clients in need. By creating a client scoring model, you can design a workflow that escalates “hot” leads and deprioritizes “cold” ones. Additionally, you can customize each workflow to keep your sales team engaged by creating automatic notifications, tasks, and notes on the contact record itself.   What can I automate? With Herefish, you can: Create scoring and segments based on activity such as open rates and new job postings Trigger actions based on web site activity, for example a hot prospect visits your services page. Create a workflow for each score group. Write and customize email communication for each score group       Start Automating Today Want to implement one of these automations at your firm? There’s plenty of options with Herefish by Bullhorn, including a package with 20 pre-built automations Fill out this form to speak to one of our product experts! [marketo_form form_id="2754"]

The New Rules of Engagement Your guide to communication and relationship management in the current landscape The staffing industry has changed dramatically and permanently for businesses. So how do you reconcile years of hard-earned staffing experience with appropriate behavior for the current, challenging landscape? Here are the new rules of engagement that allow you to hone your relationship-building skills for the new world of work plus a checklist of the new technology solutions to best adapt to it. Engage and Adapt: The recruitment landscape has changed dramatically in the last several months, and it will continue to do so. Keep an eye on the pulse of the industry, solicit feedback, and act accordingly. Be Proactive:  Communicate consistently with your candidates, clients, and team. In an increasingly unstable time, no one wants surprises. Develop a Messaging Strategy: Establish a clear messaging framework for your team to avoid costly blunders. Communication that may have once been appropriate can come off as tone-deaf or opportunistic now. Incorporate Technology: Adapt to the new landscape by optimizing your processes. Leveraging cloud technology is essential, but don’t sleep on the importance of automation and other technology that enables you to be more productive. Adjust with Agility: The circumstances of your candidates, clients, and team have changed. Form a plan for addressing changing roles and client and candidate demands. TOP CONSIDERATIONS FOR CANDIDATES   Changing Candidate Situations The talent shortage has been the number one challenge for staffing pros six years in a row and heading into the year, unemployment was historically low. Both those trends have since flipped. Many of the candidates in your database are in a different situation than they were months ago. Consistent communication is the only way to find out. Changing Roles The shift in candidate and client demand has made reskilling more important than ever. Learn how you can reskill willing candidates for new roles in our reskilling hub. Candidate Engagement in the Modern Era While there’s more incentive than ever to engage with candidates through technology instead of in person, candidates have actually preferred these mediums for years—texting is the number one preference for candidates. Expert Insights "During difficult times, it’s crucial to reach out and check-in. A phone call, email, text, or even a handwritten note lets someone know you are thinking of them. Share an inspirational quote, a blog, or an article to let a candidate know you are available to assist and that you genuinely care. Thoughtful behavior is always well-received and appreciated." Carla McKelvey SVP of Talent Engagement and Culture, Staffmark "Social media has been a great way to initiate conversations with new and plausible candidates throughout the screening process since we are so connected." Joby Myers Regional Director of Operations, ProLink Staffing TOP CONSIDERATIONS FOR CLIENTS Changing Job Reqs The only staffing skill segments projected to grow revenue in 2020 are related to healthcare: travel nurse,  per diem nurse, and locum tenens.  While all other roles may see a decline in demand, they vary by industry. Be prepared to meet job reqs that will continue to shift in role and volume. Changing Client Financial Health As clients increasingly struggle to make payments, it’s a good idea to have a policy for responding to requests for payment relief. Building Relationships and Retaining Clients Are you a partner to your clients or simply a service provider? Make your business invaluable through strong relationships and invaluable and context-sensitive counsel. Providing Additional Services: As employers entertain hiring freezes or reductions, consider other ways to provide value. Consultation and continuity planning are in-demand services that staffing firms are well-positioned to provide. Expert Insight "As we partner with heads of strategy and transformation to accelerate pivotal work across increasingly remote workforces, the one thing that remains constant is that important work must go on. The way they access and allocate resources is evolving and their way of thinking about what it means to be an 'employee' is broadening, and they're looking for creative ways to variabilize the fixed costs of traditional employment." Rob Biederman Co-founder and CEO, Catalant TOP CONSIDERATIONS FOR EMPLOYEES   Providing Leadership In uncertain times, your staff is relying on you to provide clarity and guidance. A Gallup poll found these were the top staff needs from leadership: 1. A clear plan of action 2. Proper preparation to do their jobs 3. Frequent, honest communication 4. An organization that cares about their well-being Making Tough Decisions Staffing leaders have to make tough decisions, especially when it comes to the financial health of your business. For firms that need to reduce staff expenses, should you reduce hours, furlough, or lay off team members? Inform yourself on the benefits and consequences of each. Improving Productivity For most businesses, maintaining the status quo won’t be enough to see success. Increasing your productivity—through leveraging technology and adoption—is one of the best ways to accomplish more with less. Check out these free resources for training your team. Expert Insights "At Staffing 360 Solutions, the focus is on COMMUNICATION. The Executive Team meets daily at noon to brief on the business happenings. All of the brands and departments are regularly hosting virtual meetings on specific days of the week to create consistency and continuity. We are hosting all-employee town hall calls twice per month. Instead of relying heavily on e-mail communication, we have encouraged more face-to-face dialogue." Alicia Barker COO, Staffing 360 Solutions "We appreciate all of the support and patience as we work through the unique challenges being presented to us each day. Remember that “FLEX” is in our name so being Flexible right now is critical and we will all come out of this stronger than ever! We appreciate you!" Bob Baer COO, BelFlex Remote Communication Checklist While the current landscape has expedited the need for remote communications technology, there are many other compelling reasons to optimize your technology for remote communication. Here are technology solutions to consider for the current landscape and beyond. Technology to Consider 1. ATS/CRM Your ATS/CRM is the center of your operations and taking advantage of its most useful features will be key to be productive at home. Here are the ATS/CRM features cited as most important by surveyed  Bullhorn customers. Search Hiring Workflow Notes & Tasks List Views Email Engagement 2. Video Interviewing Video interviewing solutions can help you to create opportunities for facetime with candidates, and in some cases, optimize your business development efforts with unique ways to present candidates. 3. VoIP Just because you and your team are working from your respective “home offices,” it doesn’t mean you can’t make the most of your interactions. VoIP solutions like CloudCall can enhance and maintain your communications, no matter where you are.  Look for VoIP solutions with recording and “whisper” features that empower your teams to work together more effectively, from your respective homes. The “whisper” feature is great for call shadowing and training and allows a “supervisor” to share live tips and feedback with the person on the call. 4. Analytics Using a growth analytics platform, you can dig into almost any performance metric to create actionable insights that will make your entire team successful. These solutions can also motivate your team with leaderboards, gamification, trend graphs, and custom incentives. 5. Digital Adoption Just a fifth of staffing pros report strong technology adoption and working remotely can make team adoption even more difficult. Digital adoption platforms can take those metrics to the next level. Digital adoption experts can provide training and workflow guidance so that recruiters can be effective at all times. 6. Automation  With scattered workplaces, it can be harder to enforce best practices across teams. An automation platform allows you to fill process gaps when you spot them. For example, you may have a great new applicant follow-up process but realize nothing happens to those applicants when the job closes. Well, now you can create that process and launch it in a matter of clicks. 7. Digital Marketing Let your candidates and clients know you’re still dedicated to their success, even though you aren’t in the office. A marketing solution can help you to create more website traffic, build a strong social media strategy and presence, create engaging content, and/or polish your firm’s messaging & identity. 8. Texting/SMS Messaging A texting platform puts the power into the hands of the candidate, making your recruiters easier to work with, and positioning your business as approachable and accessible. COVID-19 Resources for Staffing and Recruiting Agencies The team at Bullhorn is working hard to bring you the most up-to-date content, government guidance, data, and webinars to keep you informed. Explore this page for resources to guide you through this challenging time.  [btn btn_link="/covid-19-resources/" btn_color="orange" btn_size="sm" btn_text="Read More"] Interested in getting staffing tips and best practices delivered straight to your inbox? Subscribe Here: [marketo_form form_id="3768"]

Success From A(TS) to Z: Tips From Bullhorn’s Consulting Experts to Implement Your Technology At Home Remote work has been around for a while, but the current landscape has expedited the need to be effective remotely.  It can be overwhelming to overhaul your routines and processes, especially in the middle of a challenging time for staffing businesses. To ensure a smooth experience from your go-live date onwards, we reached out to the Bullhorn Consulting Solutions team for their best remote tips. Going Live with Your Staffing Technology >> Training Your Team Remotely >> Encouraging Adoption Remotely >> Going Live with Your Staffing Technology The week of go-live often involves key activities that are onsite, but with the right approach, you can kick off your adoption remotely. Here are methods the Bullhorn team uses to ensure a successful launch. Create a Virtual Success Room: Organizations often establish a physical war room for a major software launch. This dedicated space facilitates communication, execution and decision-making. We call it a Success Room. Establish a Virtual Success Room through a trusted communication channel of your choice. Leverage Subject Matter Experts (SMEs) Encourage SMEs to conduct a check-in with their designated group.  SMEs should also be a part of daily check-in call with the project team for answers to common questions. Monitor Daily Logins Utilize baseline reports to verify users who have logged in. Your SMEs can then follow up with users who haven’t logged in yet to ensure team-wide adoption. Schedule Q&A Sessions Some team members may require extra help. Run a focused virtual  session to go through tips and tricks. These can be conducted virtually. Encourage the users to share their screen so you can coach them in real time. Training Your Team Remotely The Bullhorn team runs what we call “Hands-On Learning” or a “Virtual Onsite”. These sessions are more interactive than webinars and can be a more effective way to train. Attend Virtual SME Training These sessions are divided into small chunks of learning over a course of a week and cover important topics your SMEs need to know. Encourage End-User Training We split end-user training into basics and advanced sessions. For go-live, it’s essential to ensure users know enough to locate all data and perform key tasks.  After go-live, advanced training is conducted that reinforces best practices and ensures users aren’t overwhelmed with training all at once. Encouraging Adoption Remotely Motivate Your Team with Contests Gamification is a strong tool to encourage system use in the crucial first few weeks of adoption. Through this method, you can encourage users to explore all areas of the application. We have a library of common ideas to help you design the right virtual contests. Leverage Success Reporting The week your team goes live, you’ll have  access to login reports.  After a week, you should incorporate other success metrics—essential KPIs agreed by your team. Review this data weekly to understand where efforts for remote coaching sessions should occur.  Track metrics that measure usage, data quality, and performance. Implement Weekly Coaching Run weekly coaching sessions for your SMEs that leverage adoption data to encourage key activities and answer common questions. They can then use these to train their teams more effectively. COVID-19 Resources for Staffing and Recruiting Agencies The team at Bullhorn is working hard to bring you the most up-to-date content, government guidance, data, and webinars to keep you informed. Explore this page for resources to guide you through this challenging time.  [btn btn_link="https://www.bullhorn.com/covid-19-resources/" btn_color="blue" btn_size="sm" btn_text="Read More"] Interested in learning more about Bullhorn Staffing Technology? Schedule a live demo today: [marketo_form form_id="2754"]

  [Infographic] VMS in the Staffing Industry: 7 Myths to Bust

[Infographic] How to Deliver a Best-in-Class Provider Experience To find out what makes travel healthcare professionals tick, we surveyed over 350 attendees at Travcon 2018, the largest travel healthcare conference in the world. Take a look at the infographic for a quick look at the findings, or download the full report. [btn btn_link="/resources/travelers-tell-all-how-to-deliver-a-best-in-class-provider-experience/" btn_color="orange" btn_size="md" btn_text="View Report"]

  25 Questions to Evaluate Your Healthcare Staffing Technology The temporary healthcare staffing industry is still full of opportunities if you’re prepared for them—the segment is expected to grow 18 percent from 2016 to 2026, far outpacing the projected seven percent growth for overall employment. But with competition for limited talent increasing and a host of compliance challenges for staffing firms, it’s also rife with unique obstacles and pitfalls. Is your firm equipped to handle them? With the right technology built specifically for the needs of healthcare staffing firms, you can be more productive and provide better service to your candidates and clients. Ask yourself the following questions and jot down your score to assess how well you are leveraging healthcare staffing technology. 1) Stay on top of your relationships Healthcare staffing is built on relationships—relationships with your clients, providers, and recruiters. But much of the current technology used in the industry isn’t built to manage relationships. Applicant tracking systems (ATS) built specifically for staffing professionals are designed to handle complex and numerous relationships across both candidates/providers and hiring facilities all in one system. If you aren’t able to answer yes to the questions below, it may be time to invest in a solution that helps you efficiently manage your candidates and clients. Goal: Give your relationships the attention they deserve to provide a better experience Assessment: Providers (Candidates): Do you have insight into the best time of day to contact candidates, as well as the best means for reaching them? Do you leverage automation to know far in advance which of your providers have upcoming expiring credentials and do you have procedures for collecting documents electronically and getting them renewed before the expiration date? Do you have SMS/text capabilities integrated with your ATS so you can engage with candidates who are on-the-go all the time? Facilities: Do you understand the goals of the facilities you work with across multiple decision-makers—the percent of clinical staff expected to be contingent workers, the areas in which they’re struggling to improve, and how you can help them achieve their results? Do you have real-time visibility into your relationships with all key contacts at multiple management levels across your top accounts? Do you know when is the best time of day to try and reach those contacts? Do you have ways to automatically identify problems and alert your team to them before they get escalated? Does your ATS help you assess the risk level of your relationships? Add Up Your Score: For each section, add up the number of questions that you can respond to with a positive answer. This will help you determine which areas you may want to supplement with a healthcare staffing technology solution. __/7 What your score means: A low score means you have room for growth when it comes to managing relationships with your providers and/or facilities. Examine your answers. If technological limitations are preventing you from providing the attention your providers and facilities deserve, consider using an ATS built for staffing healthcare professionals.   2) Redeploy more of your workers The talent shortage—the number one challenge across the industry, according to most professionals—isn’t going anywhere anytime soon. With new candidates becoming increasingly hard to find, how can you make up for the gap? One solution: redeploy more of your existing workers after their assignment ends. A quarter of staffing firms redeploy less than 10 percent of their workers, meaning for 90 percent of workers, the time and resources to find, credential, and place those providers is lost. To maximize your efficiency and profitability, redeploy more of your workforce. Goal: Use your staffing technology to redeploy more providers immediately after their assignments end Assessment: Does your ATS allow you to monitor when workers are coming off assignments and contact them? Can you easily identify open shifts that are a fit for your available providers and easily identify qualified providers to fill an open shift? Can you identify if their credentials are still valid, help expedite renewal, and/or request and process any new credentials that you need? Are you able to update their credentials electronically? From any device? Add Up Your Score: __/4 What your score means: A low score means you have an opportunity to redeploy more candidates—and become more profitable and efficient as a result. Leverage an ATS with the above capabilities to boost your redeployment rate.   3) Execute your growth strategy—then track and measure it Your firm isn’t going to grow by accident. An ATS with robust reporting capabilities is critical if you want to understand your business and how you can grow it. Check your current capabilities against this set of questions to see if you have everything you need to flourish. Goal: Measure your data and use it to make smarter business decisions Do you have a defined growth strategy in place to achieve your 2-3 year growth goals? Are you able to track all of the KPIs you need to understand your business? Time to fill? Fill ratio? Gross margin(by recruiter, job type, segment, office/region)? Drop-off rate—The number of candidates you lose during the credentialing process? Average ratio of providers working per recruiter? Recruiter performance metrics—placements, job orders, and reps? Ramp up time for new recruiters? Pipeline status—including views based on job order importance/value or created date, and conversion rates at various stages of the placement process? Do you have a good understanding of the reports you need to run to make actionable changes that’ll help you grow your business? Do you have easy access to the following data? Placement volumes—the number of providers you place. Pipeline velocity—The ratio of your win rate and deal size compared to the number of days it takes to complete a sales cycle. Margins—The profit leftover once operating costs are accounted for. Is your reporting system fully ad-hoc, so that you can analyze data in a way that makes most sense for your business, like by location or specialty, or are you refined to limited options? Do you know which sources for providers are most effective? Add Up Your Score: __/6 What your score means: If you have a low score, you may consider using a reporting solution that lets you track all of your pertinent business data. Monitoring this data enables you to make more informed decisions about your time, resources, and investments.   4) Be more productive and provide a better service Healthcare staffing is only getting more competitive. Are you delivering a better service than your competition? If the technology you use to run your firm is limited, your ability to deliver a great experience will be, too. Here are some top performance questions to consider. Goal: Use your healthcare staffing technology to maximize your performance Assessment: Does your ATS offer a flexible search solution so you can search by radius, credential, or custom fields? Does your ATS make it easy to shortlist candidates by skills and credentials? Do you have a best-in-class platform that’s extensible and customizable and extensible, so you can easily integrate with other software solutions? Are you able to integrate easily with other software solutions that’ll help you place your candidates? Can you automate: Credentialing? Onboarding? Shift scheduling? Back office activities (invoicing, payroll, timesheets, commissions, billing hours, etc.)? VMS job importing? Can you easily stitch or merge PDFs into a compact collection of credentials in one place? Does the time you spend on manual processes limit the amount of you can spend nurturing candidate relationships? Add Up Your Score: __/7 What your score means: Each ‘yes’ is a feature your firm can use to provide an incredible service and perform more efficiently. Take note of the capabilities you’re currently lacking and determine if they’ll help you meet your goals. To succeed in healthcare staffing, it’s essential to be able to perform a wide array of tasks and do them well. Technology built with healthcare staffing needs in mind allows you to execute on the unique demands of the healthcare industry and on the unique demands of the recruiting profession. With the right approach and the right technology, your firm will be in a great position to increase business and provide an incredible experience to your candidates and clients in 2018 and well beyond.   Want a closer look at Bullhorn's healthcare technology? Join our VP of Product Marketing as he leads a session walking through the day in the life of a healthcare staffing firm and addresses four key technologies to improve speed and productivity.   Four Must-Have Technologies for Healthcare Staffing March 15th at 2pm EDT [btn btn_link="http://pages.bullhorn.com/WBN18-03-15_4-Must-Have-Technologies-for-Healthcare-Staffing_WebinarRegistration.html?LS=Website&LSD=Healthcare_Questionnaire_NA&LA=Healthcare_WBN_180315_NA&LAD=Healthcare_WBN_180315_NA&utm_source=marketo&utm_medium=email&utm_campaign=healthcare_wbn_180315_na" btn_color="orange" btn_size="md" btn_text="Join Webinar"] 

Five Major Challenges for Consulting Agency Leaders   Consultants face industry-specific challenges each and every day that make their jobs difficult. Communication can get jumbled when multiple people are working on the same project, frequent travel interferes with productivity, and email inboxes are constantly clogged. In this whitepaper we outline five major pain points that consulting agency leaders have to deal with as they attempt to run and grow their businesses. We also offer solutions for each of these issues so that you can keep your clients and employees happy. Some of the challenges addressed in this paper include: Striving for open communication within complex accounts Keeping up with cluttered email inboxes Maintaining productivity in the face of heavy travel demands Preventing and coping with employee turnover To download "Five Major Challenges for Consultants", please fill out the short form below [marketo_form form_id="1269"]

  Top 5 Ways to Scare Away Recruiters [INFOGRAPHIC] Biggest Recruiter Pet Peeves This infographic defines the top five candidate behaviors that scare away recruiters and other factors that negatively impact a job seeker’s chance of landing a job. The anonymous survey of 1,500 recruiters and hiring managers revealed that applying to irrelevant jobs topped the list of recruiter pet peeves.  

  How Are Recruiters Using Social Media? [INFOGRAPHIC] Trends in Social Recruiting In February 2012, Bullhorn released its first social recruiting report. This infographic explores which social networks are utilized most often and how effective each network is for sourcing candidates.